Gwinnett PCH IV

Pros

• The staff are polite, friendly, and efficient, putting children at ease.
• The practice offers timely appointment availability, including weekend options.
• Families feel genuinely cared for by attentive providers and compassionate staff.
• They provide convenient sick-visit access, on-call nurse support, and follow-up calls to check on patients.
• Care is thorough and unhurried, with clinicians who listen to concerns and never rush.
• The offices are clean, welcoming, and well-organized, with a smooth-running team.
• Nurses and doctors assist with practical needs and comfort, especially for babies.
• Physicians like Dr. Stickney, Dr. Jacobson, Dr. Kubagawa, and Dr. Graham are described as relatable, thorough, and highly skilled.
• The nurse help line is a helpful resource that supports families between visits.

Cons

• A reviewer states the office denied service over a $250 balance and pressured for full payment, even when partial payment was offered.
• Another reviewer describes the staff as rude and condescending because the full balance was not paid.
• A reviewer claims they were turned away from vaccinating their child due to the balance, despite vaccination requirements.
• A reviewer criticizes the deductible policy, suggesting there is no real penalty for not paying.

Review

Gwinnett Pediatrics and Adolescent Medicine (GPAM) in Lawrenceville has become a trusted resource for many families who need reliable pediatric care across a wide range of visits. Across the board, families describe a practice that "gets it" when it comes to kids' health, with staff who are caring, responsive, and genuinely invested in their patients. The general mood is one of gratitude and relief: a place where busy parents can bring multiple children, including twins, and feel confident that their concerns will be heard and addressed with patience and professionalism. The consensus is that the office environment - clean, welcoming, and well organized - contributes to a sense of ease during what can often be stressful moments.

Several reviews highlight the staff's politeness, timeliness, and efficiency. Parents repeatedly note that they can depend on prompt scheduling for sick visits and that the care teams treat their children with respect and kindness. The sense that each physician is approachable and thorough is echoed by families who have seen multiple doctors within the practice. Loved ones often prefer GPAM because the experience is consistently positive: children are comfortable with the physicians, and parents feel their concerns are taken seriously rather than brushed aside.

A standout aspect of the experience is the scheduling and on-demand support that families can access. Online scheduling makes it easier to secure early appointments, sometimes as early as 7:15 AM, which is incredibly helpful for mornings when a child is in pain or unwell. In addition, the on-call nurse service provides immediate relief guidance and follow-up, with a follow-up call scheduled after the first visit to check on the child. The nurse help line is described as very helpful, enabling families to avoid unnecessary visits while still receiving appropriate care, and on-call services are associated with CHOA, which adds another layer of reassurance for many families.

Families also praise the breadth of providers and the sense that the practice can accommodate various needs and preferences. Several parents mention Dr. Jacobson as a favorite, noting attentiveness, thoughtful consideration of concerns, and a calm, unhurried demeanor. Dr. Stickney earns praise for relatability, a gentle bedside manner, and taking time to listen through a full examination when needed. Dr. Graham is described as friendly and thorough, with a willingness to spend time addressing all concerns, while Dr. Kubagawa is celebrated for patience with an extended family across years, never pressuring families and always being thorough. The staff as a whole - nurses, front desk, and billers - are repeatedly described as professional, respectful, and caring, with many families noting how staff members help with baby care tasks like dressing, feeding, and comforting during visits.

The practice also earns high marks for its accessibility and family-centered approach. Some families travel between the Hamilton Mill and Lawrenceville locations, appreciating that either site can handle emergent visits with consistent quality. For many, the ability to secure Saturday appointments is a significant convenience, underscoring GPAM's commitment to meeting families where they are and reducing the anxiety of waiting through the weekend. The offices are widely described as clean and welcoming, with staff who feel like a cohesive, well-functioning team - "like a well-oiled machine" - which translates to smoother visits and less stress for children who may be anxious about doctor visits. Parents consistently report that the doctors listen, confirm that what they're seeing is not "normal" or merely dismissed as typical kid behavior, and provide clear explanations and plans for care.

In addition to the overwhelmingly positive experiences, one review presents a more challenging experience, reminding readers that no practice is perfect for everyone. A family described a situation where a significant deductible balance of $250 led to a denial of service, with the staff reportedly displaying a smug and condescending attitude about the payment. According to that account, the vaccination visit for the child could not proceed, and the family felt pressured to pay in full rather than accept the option of paying a smaller amount. The tone of that encounter was markedly different from the otherwise consistently supportive experiences described by other families, and the patient ultimately chose to transfer records and seek care elsewhere. The physician referenced, Dr. Graham, was acknowledged as a good doctor, but the negative interaction with some staff left a lasting impression. This incident stands in contrast to the broad base of positive feedback and serves as a reminder of the importance of financial conversations being handled with the same care and empathy as clinical care.

Taken together, these reviews paint a picture of GPAM as a pediatric practice that many families rely on for comprehensive, compassionate care across all stages of childhood and adolescence. They highlight not only the medical expertise of a diverse group of doctors - including Jacobson, Stickney, Kubagawa, K., Graham, and Gillham - but also the value of accessible scheduling, attentive nurse support, and a welcoming, family-friendly atmosphere. While there is at least one negative experience regarding billing and policy interpretation, the vast majority of families describe GPAM as a trusted partner in their children's health, celebrated for its responsiveness, warmth, and ability to put kids at ease. For families seeking a pediatric practice that balances thorough medical care with genuine kindness and practical convenience, GPAM remains a highly recommended option in the Lawrenceville area and beyond.

Located in Lawrenceville, Georgia, this part of town offers a convenient and diverse range of services for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals within a few miles radius, residents have easy access to medical care. The proximity to parks such as Sweet Water Park and McKendree Park provides opportunities for outdoor activities and relaxation. There are also a variety of dining options nearby, including fast-food chains like Burger King and McDonald's, as well as sit-down restaurants like Pappadeaux Seafood Kitchen. Additionally, there are theaters for entertainment and places of worship for spiritual fulfillment. Overall, this part of Lawrenceville offers a well-rounded community with essential amenities for senior living.

Physicians

• Family Medical Clinic (0.8 miles)
• Southern Dermatology (2.6 miles)
• Woolfson Eye Institute (2.8 miles)
• Resurgens Orthopaedics (3 miles)
• Gwinnett Center Medical Associates (3.1 miles)
• Southern Gastroenterology Associates (3.1 miles)
• Hyox Medical Treatment Center (3.3 miles)

Parks

• Sweet Water Park (0.8 miles)
• McKendree Park (3.1 miles)
• Alexander Park (3.6 miles)
• McDaniel Farm Park (4.2 miles)
• Rhodes Jordan Park (4.7 miles)
• Shorty Howell Park (5.5 miles)

Restaurants

• Burger King (1.1 miles)
• McDonald's (2.9 miles)
• Pappadeaux Seafood Kitchen (3 miles)
• Atlanta IceForum (3.2 miles)
• McDonald's (3.3 miles)
• McDonald's (3.5 miles)
• Chick-Fil-A (3.6 miles)

Pharmacies

• Walmart Pharmacy (1.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)

Theaters

• Amc Sugarloaf Mills 18 (3.1 miles)
• AMC Colonial 18 (3.4 miles)
• SMG Duluth (4.4 miles)
• AMC Classic Snellville 12 (4.9 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (4.2 miles)
• Panera Bread (5 miles)
• Ding Tea (6.1 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (3.3 miles)

Places of Worship

• First United Methodist Church of Lawrenceville (4.1 miles)
• First Baptist Church-Duluth (5.1 miles)
• 12Stone Church - Central Campus (5.7 miles)