Homewatch CareGivers of Kennesaw

Pros

• Comforting Arms provides great senior support for families.
• They have amazing caregivers on their team who are caring and professional.
• The caregivers are timely, dependable, warm, and attentive.
• Phil Graiser and his staff are absolutely the best, offering professional care, compassion, and consistency.
• They are a blessing to families and bring peace of mind.
• They go above and beyond, adapting to changing needs and stepping in when needed.
• They treat clients like family and create happy, healthy days for loved ones.
• They provide valuable education and resources, including caregiving courses and workshops.

Cons

• Searrah Carnes is described as threatening and bullying people, which reflects poorly on the business.
• Over time, Comforting Arms seemed more interested in money than in caregiving.
• After the client’s father passed away, no one from Comforting Arms reached out to express condolences.
• The company attempted to upcharge for night service by $7 per hour.
• Jewelry belonging to the client’s mother went missing, raising concerns about trust.
• A receptionist at Comforting Arms was described as unprofessional, hanging up and telling the caller to go somewhere else.

Review

Homewatch CareGivers of Kennesaw is best suited for families needing steady, hands-on in-home care with a clear structure: a dependable team of caregivers, proactive coordination from an attentive office, and flexible scheduling that can grow with a loved one’s needs. This community tends to reward households that value consistent caregiver matching, regular supervision, and the ability to coordinate medical tasks, bathing, meal preparation, light housekeeping, and companionship under one umbrella. It is particularly well aligned with families seeking long-term support rather than episodic visits, where stability and reliable communication drive peace of mind.

Alternatives are worth considering for families with very specific cultural expectations around touch, a tighter “family-like” feel, or a preference for boutique, high-touch providers. In markets where intimate, long-tenured caregiver relationships are paramount, smaller agencies can offer a more personalized culture and daily interactions that feel less corporate. For families requiring highly specialized medical oversight, dementia-focused protocols, or around-the-clock coverage, competing firms with deeper clinical staffing may provide the extra layer of assurance. Cost sensitivity also shifts the calculus; if pricing disputes or surcharges are a primary concern, a different provider with transparent, flat-rate policies may be preferable.

Across the spectrum, the strongest positives typically center on caregiver warmth, reliability, and the ability to adapt to changing needs. When a team shows up on time, treats the client with genuine kindness, assists with daily tasks, and remains responsive to family questions, the emotional and logistical load on relatives drops dramatically. Several reviews highlight leadership that listens, supervises well, and moves quickly to address concerns, with caregivers going beyond the call of duty during medical transitions, hospital discharges, and even weather-related disruptions. Those are powerful offsets to routine caregiving challenges.

However, potential gaps do matter. Instances of staff misbehavior or mismatches in expectations can derail progress, underscoring the importance of rigorous caregiver screening, clear codes of conduct, and transparent remediation steps. Billing practices and occasional upcharges for extended or after-hours services have also surfaced as deterrents for some families, along with occasional communication lapses from reception or scheduling staff. The pattern across these concerns is not universal failure, but it does emphasize the need for explicit contracts, named point persons, and a dependable escalation path when issues arise. Any family evaluating Homewatch should press for these protections upfront.

To make the evaluation practical, inquire directly about caregiver matching, supervision, and continuity plans: who is your regular supervisor, how often will a family keep the same caregiver, and what is the process if a caregiver is unavailable? Clarify the back-up coverage plan for illnesses or vacations, weekend and night availability, and the cadence of family updates. Demand a transparent pricing model, including any surcharges and what those charges cover, plus a written care plan that is reviewed and revised as needs evolve. Also seek examples of crisis response, how quickly the agency mobilizes, coordinates with hospitals or physicians, and follows up with families after a discharge or transfer. These checks reduce the risk of the drop in service that some reviews caution about and align expectations with the agency’s demonstrated strengths.

In practice, Homewatch CareGivers of Kennesaw stands as a solid, practical option for families seeking dependable in-home support with strong organizational backing. The core advantages, consistent caregiving, responsive leadership, and a demonstrated ability to manage transitions with compassion, are the factors that typically determine success. The main caveats are avoidable with clear, documented expectations and proactive communication. For families who want a robust, scalable plan that can adapt to evolving health and daily living needs, Homewatch is a credible choice. If the aim is an exceptionally intimate, almost familial care culture, or if ultra-tight cost controls are non-negotiable, then exploring a smaller, more boutique alternative may be warranted. Overall, this community earns careful consideration for long-term in-home support, with the caveat that due diligence on contracts, caregiver continuity, and escalation procedures is essential.

This part of Kennesaw, Georgia, offers a variety of amenities that would be beneficial for senior living. The proximity to various places of worship such as Northstar Church and St Clare of Assisi Catholic Church provides a sense of community and spiritual support. Additionally, there are several parks nearby like Swift-Cantrell Park and Adams Park, where seniors can enjoy outdoor activities and socialize with neighbors. Access to restaurants like Gustons and Henry's Louisiana Grill offer convenient dining options, while pharmacies like CVS Pharmacy and Walgreens provide easy access to healthcare needs. For medical care, there are several physicians and hospitals in the area such as Wellstar General Surgery and Kennesaw Hospital. Overall, this part of Kennesaw provides a balanced mix of services suitable for seniors looking to settle in a welcoming community with various amenities at their disposal.

Places of Worship

• Northstar Church (0.1 miles)
• First Baptist Church of Acworth (2.7 miles)
• Kennesaw United Methodist Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (2.9 miles)
• St Clare of Assisi Catholic Church (4.9 miles)
• Due West United Methodist Church (4.9 miles)
• Burnt Hickory Baptist Church (5.7 miles)

Parks

• Swift-Cantrell Park (0.5 miles)
• Adams Park (1.9 miles)
• Aviation Park Kennesaw (4.5 miles)
• Lost Mountain Park (7.2 miles)

Restaurants

• Gustons (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Poblanos Mexican Grill (1.7 miles)
• Arby's (1.7 miles)
• Pisano's Pizzeria (2.4 miles)
• Henry's Louisiana Grill (2.5 miles)
• Dq Grill & Chill (2.5 miles)

Theaters

• NCG Cinemas (1.5 miles)
• AMC Barrett Commons 24 (4.8 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Innovation Compounding (1.9 miles)
• Walgreens (1.9 miles)
• Pharmacy Resource Network (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (3.3 miles)
• Pharmacy Partners Of Ga (4 miles)

Physicians

• Wellstar General Surgery (2.6 miles)
• Oral and Implant Surgery (3 miles)
• Azure For Health & Human Services (3.7 miles)
• Acworth Family Medicine (4 miles)
• Cowry Medical Group (4.4 miles)
• Acworth Immediate Care (4.5 miles)
• Ebon Anthony Bourne (4.6 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.2 miles)
• Panera Bread (4.7 miles)
• Starbucks (6.5 miles)
• Marble House Coffee (7 miles)

Hospitals

• Kennesaw Hospital (2.9 miles)