Rock Creek Private Home Care

Pros

• The staff are caring, dedicated, joyful, and friendly.
• The grounds are absolutely breathtaking.
• The residents are well taken care of and the facilities are clean.
• Songbird's staff are helpful, and Jess did a great job with the tour.
• The property features a mountain view and is one of the nicer looking ends of Jasper.
• The aunt's residence is clean, pristine, and COVID-free.
• Rock Creek Manor is serene, with beautiful pastures, well-designed buildings and grounds, and wonderful people who take good care of everyone.
• The nurses and caregivers at Rock Creek are great.
• The environment is beautiful with caring, attentive staff, good meals, and responsive management.

Cons

• Other bigger places in town owned by large corporations are expensive and terrible.
• They do not have an on-site nutritionist and do not accommodate special diets; meals include carbs and sugar with every meal, regardless of diabetes.
• They claimed the 60-day out clause would not apply if something changed with the mother; the mother passed within two months of living there.
• They kept the father's deposit and charged the full amount at once, implying they only care about money.

Review

These reviews collectively paint a picture of a senior living community that many find to be a wonderful place to live, work, and play. Across multiple observations, the staff is repeatedly described as caring, dedicated, joyful, and friendly. The grounds and overall environment are praised for their beauty and serenity, with cleanliness and meticulous attention to detail standing out as consistent themes. Residents are said to be well cared for, and the facilities are described as pristine, creating a sense of calm and well-being for families and visitors alike.

In particular, one account highlights a visit to Songbird, with the open house making a strong impression. The property itself is described as breathtaking, located in one of the nicer looking ends of Jasper, with a mountain view that adds to the appeal. Visitors noted that the staff were very helpful throughout the tour, with a standout experience from a staff member named Jess who conducted an excellent tour. The tour environment was described as clean and crisp, reinforcing the overall impression of quality and care. The visitor's enthusiasm was clear, culminating in a strong recommendation to others to visit.

Families with loved ones living in the community also share deeply positive, personal reflections. One reviewer explains that their aunt lives there and praises the facility for paying attention to details, cleanliness, and pristine conditions. A notable point is the claim that the community was COVID-free, which the reviewer regards as a remarkable achievement. The family expresses heartfelt gratitude, describing themselves as blessed to have their aunt there, and highlighting that she is happy and loved. The reviewer contrasts this experience with larger, corporate-owned facilities that they view as expensive and less favorable, underscoring a strong sense of trust and appreciation for the staff and environment.

Another reviewer focuses on Rock Creek Manor, calling it one of the most serene places they have seen. The description emphasizes beautiful pastures, thoughtful building and grounds design, and exceptionally wonderful people who take great care of everyone. This perspective reinforces a theme across the reviews: the setting is not only aesthetically pleasing but also grounded in warmth and attentive care.

However, not all feedback is without caveats. While the nurses and caregivers at Rock Creek Manor receive praise for their dedication and competence, the same review raises a concern about the absence of a nutritionist on site and the lack of accommodations for special diets. According to this account, dietary options were not adjustable to low-sodium or low-sugar needs, and meals tended to include carbohydrates and sugar regardless of a resident's health requirements. This detail highlights a potential area for improvement to better support residents with specific medical or dietary needs.

A separate, more personal account recounts a difficult experience involving mom and dad who moved there because their mother was paralyzed and they wanted to stay together. The reviewer describes tension around contract terms, specifically an expectation about a 60-day out clause. After the mother passed within two months of moving in, the family alleges that the facility insisted on honoring the contract, extended a stay beyond the 60 days, and ultimately deducted a substantial amount and kept a deposit. The reviewer characterizes this experience as a financial concern, asserting that the facility's actions demonstrated a focus on money rather than the family's needs during a vulnerable time. This account serves as a sobering counterpoint to the otherwise glowing praise and underscores the importance of transparent, compassionate handling of contracts and end-of-life transitions.

Despite such concerns, other reviewers remain enthusiastic about the community. One brief but emphatic note describes the place as beautiful, with caring and attentive staff and a strong, unanimous recommendation. The tone across this set of reviews is one of genuine appreciation for the environment, the people, and the sense of safety and happiness that the community appears to provide to residents and their families. The closing sentiments reiterate gratitude toward specific staff members who have made a meaningful difference in residents' lives.

In the end, the overall impression conveyed by these accounts is that the community offers a serene, well-maintained, and welcoming atmosphere with staff who are deeply invested in residents' well-being. The setting - beautiful grounds, mountain views, and clean, thoughtfully designed facilities - combined with attentive caregiving, creates a sense of pride and trust among families. At the same time, a few concerns remind prospective residents and their families to seek clarity on dietary services, contract terms, and policies to ensure alignment with individual needs and expectations. The stories together sketch a nuanced portrait: a place that many find harmonious and uplifting, with room for ongoing improvements in specific operational areas.

Located in Jasper, Georgia, this area offers a variety of healthcare services including ophthalmology, dermatology, ENT specialists, cancer specialists, and pharmacies for your convenience. There are also several places of worship nearby for spiritual fulfillment. Transportation options such as U-Haul rentals and the Pickens County Airport are easily accessible. Restaurants like Rocco's Pub and Quick Burger provide dining options, while parks like Pickens County Recreation & Parks Department offer opportunities for outdoor recreation. For coffee enthusiasts, Barrel House Coffee and Red Bean Harvest Coffee Roaster are popular cafes to visit. Additionally, Piedmont Mountainside Hospital is located nearby for any medical needs. Overall, this area provides a mix of amenities and services that cater to seniors looking to settle down in a peaceful community in Jasper.

Physicians

• Georgia Mountain Ophthalmology (0.7 miles)
• Georgia Mountain Dermatology (0.7 miles)
• Ent Specialists (0.7 miles)
• Tate Clinic (2.5 miles)
• Nancy Q Lefever MD (2.6 miles)
• Georgia Cancer Specialist (3.6 miles)
• Digestive Health Care Endoscopycenter (3.6 miles)

Pharmacies

• Bell's Family Pharmacy (2.4 miles)
• Rx Specialty Services (2.8 miles)
• Nyalic (5.4 miles)
• CVS Pharmacy (5.4 miles)
• Jasper Drug Store (5.5 miles)
• Health Mart Pharmacy (5.5 miles)
• Walgreens (5.6 miles)

Places of Worship

• Encounter Life Church (2.9 miles)
• King of Kings Lutheran Church (5.6 miles)
• Northside Church of Christ (5.9 miles)
• General Conference Of Seventh-Day Adventists (6 miles)
• Living Word Church (6.6 miles)
• Big Canoe Chapel (7.5 miles)
• Woodstock Church At Jasper (8.3 miles)

Transportation

• U-Haul Neighborhood Dealer (3 miles)
• Pickens County Airport (JZP) (5.1 miles)
• Enterprise (5.9 miles)
• Budget Truck Rental (6.3 miles)

Restaurants

• Quick Burger (3.2 miles)
• Rocco's Pub (3.6 miles)
• Ball Ground Burger Bus (4.2 miles)
• Speedburger Drive-In (5.3 miles)
• Sharp Mountain Vineyards (5.4 miles)
• Mary Ann's (5.4 miles)
• The Last Catch (5.4 miles)

Parks

• Pickens County Recreation & Parks Department (3.9 miles)
• Towne Mill Park (7 miles)
• Dwight Terry Park (7.6 miles)
• Cherokee Veteran's Park (9.7 miles)
• Mcdaniel Meadows Park (9.8 miles)

Cafes

• Barrel House Coffee (4.2 miles)
• Red Bean Harvest Coffee Roaster (5.5 miles)
• Starbucks (6 miles)

Hospitals

• Piedmont Mountainside (4.3 miles)
• Piedmont Physicians Obstetrics and Gynecology Jasper (4.4 miles)