New Haven Senior Care - Duluth, GA

Pros

• Nexgen Home Care provides excellent, professional and compassionate services.
• Sharon is very knowledgeable, easy to reach, and quick to answer questions.
• The staff at Nexgen Home Care are passionate, caring, and assist families every step of the way.
• Sharon is professional, approachable, and always ready to help with the process and questions.
• The agency is high integrity and provides hope and a bright future for families.
• Nexgen Home Care helps with Medicaid applications quickly and efficiently.
• The caregivers are outstanding, reliable, and never late for appointments.
• The service is responsive with excellent communication.
• The company is professional, organized, and highly recommended.
• The aides are excellent and make daily life easier for loved ones.
• Nexgen Home Care treats clients like family.
• The staff are friendly, knowledgeable, and go above and beyond to assist seniors.

Review

Nexgen Home Care consistently earns high praise from families who rely on their services to keep loved ones safe, comfortable, and well-cared-for at home. Across many reviews, clients describe the agency as providing excellent, professional, and compassionate care that makes a real difference in daily life. The tone is one of gratitude and relief, with families emphasizing how the care team brings peace of mind and a sense of partnership during challenging times.

A standout thread throughout the feedback is the exceptional accessibility and expertise of Sharon, a central point of contact for many families. Reviewers repeatedly note that Sharon is very knowledgeable, easy to reach, and quick to respond to questions or concerns. One member of the community highlighted her as someone who is "professional, so knowledgeable and personable," with outstanding communication and a readiness to help at every step. Her ability to navigate complex processes and provide clear guidance is repeatedly cited as a major source of reassurance for families.

The care team itself is described as passionate, caring, and reliable. Families report that Nexgen's staff assist with every step of the caregiving journey, from routine support to coordinating care plans and answering questions. The sentiment that staff "treat you like family" resonates in multiple reviews, underscoring a culture of respect, warmth, and attentiveness. The consistency and professionalism of the team - plus a willingness to go the extra mile - are repeatedly praised, with caregivers described as friendly, never late, and highly attentive to daily needs.

Personal experiences reflect the practical impact of Nexgen's services on real lives. Reviewers recount moments when the agency provided critical lifelines, such as when a loved one fell and fractured a hip. In those moments, Nexgen is described as offering hope, a bright future, and dependable support that makes managing care at home feasible. Families emphasize how the agency's involvement improves the daily life of their loved ones and reduces the stress often associated with caregiving, with many expressing deep gratitude for Sharon and the team's dedication.

A notable strength highlighted by several reviewers is the agency's handling of complex administrative tasks, particularly Medicaid and related services. Sharon is praised for helping patients and families navigate Medicare and Medicaid to secure timely services, with comments noting that she "takes her time listening to her patients and family members to provide a plan that is best for the patient." The ability to coordinate benefits efficiently is repeatedly framed as a critical advantage, enabling smoother access to needed care and less frustration for families.

Communication and responsiveness emerge as core advantages of working with Nexgen. Reviewers describe excellent communication, prompt responses, and a sense that help is available when needed. One commenter remarked on how helpful and responsive the team remains, while others note being able to reach out with requests and receiving timely follow-ups. The sense of dependable support - often in the same business day - is frequently cited as a reason families return and feel confident continuing services.

Overall, the feedback paints Nexgen Home Care as a trusted partner for long-term home-based care. Families express strong recommendations, noting that they would "highly recommend this place to many people" and that they look forward to maintaining a lasting relationship with the agency. The combination of compassionate, professional care, proactive and knowledgeable leadership, and a responsive, family-centered approach makes Nexgen a consistent source of comfort and reliability for those seeking quality in-home care for their loved ones.

This part of Duluth, Georgia offers a mix of convenient amenities and recreational opportunities that may appeal to seniors looking for a peaceful yet vibrant community. With various dining options including seafood, fast food, bakeries, and cafes nearby, residents can easily satisfy their cravings. The area also boasts several theaters for entertainment options, as well as pharmacies and medical facilities such as dermatology clinics, family practices, and eye institutes for healthcare needs. Places of worship are within a reasonable distance for those seeking spiritual fulfillment. Additionally, parks like McDaniel Farm Park and McKendree Park provide green spaces for leisurely walks and outdoor activities. Overall, this part of Duluth presents itself as a well-rounded neighborhood with essential services and recreational outlets for seniors to enjoy in their retirement years.

Restaurants

• Atlanta IceForum (0.3 miles)
• Chick-Fil-A (0.3 miles)
• Pappadeaux Seafood Kitchen (0.6 miles)
• Paris Baguette (2.7 miles)
• Burger King (2.9 miles)
• Sweet Hut Bakery & Cafe (2.9 miles)
• McDonald's (3.1 miles)

Theaters

• Amc Sugarloaf Mills 18 (0.8 miles)
• SMG Duluth (3.6 miles)
• AMC Colonial 18 (4.2 miles)
• Regal Medlock Crossing & RPX (6.3 miles)

Physicians

• Southern Dermatology (1 miles)
• Family Medical Clinic (3 miles)
• Lawrenceville Family Practice (3.3 miles)
• Woolfson Eye Institute (3.4 miles)
• Crossroads Treatment Centers (4.1 miles)
• Allergy and Asthma Consultants (4.1 miles)
• Maxa Internal Medicine (4.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)
• Walgreens (3.4 miles)
• Walmart Pharmacy (3.5 miles)
• Walmart Pharmacy (4.2 miles)

Places of Worship

• First Baptist Church-Duluth (2.2 miles)
• 12Stone Church - Central Campus (5.7 miles)
• First United Methodist Church of Lawrenceville (5.8 miles)
• Perimeter Church (6.3 miles)

Parks

• McDaniel Farm Park (2.3 miles)
• McKendree Park (2.8 miles)
• Sweet Water Park (3.3 miles)
• Shorty Howell Park (3.4 miles)
• Suwanee Creek Park (3.6 miles)
• PlayTown Suwanee (5.2 miles)
• Town Center Park (5.3 miles)

Cafes

• Ding Tea (3.9 miles)
• Starbucks (4.3 miles)
• Starbucks (4.7 miles)
• Panera Bread (5.9 miles)
• Alchemist Trading Co. (6.3 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (4.5 miles)