Emerald City Senior Living

Pros

• The reviewer appreciated the smaller size of Emerald City Lodge, as it creates a more intimate atmosphere for residents.
• They were impressed with the well-maintained dining area and overall setup of the facility during their tour.
• The staff at Emerald City Lodge made a positive impression on the reviewer, showcasing their engagement and approachability.
• The flexibility offered to residents regarding vehicle use and freedom to leave when able was viewed favorably by the reviewer.
• The proximity of the facility to downtown was seen as an advantage, enhancing accessibility for residents and visitors.

Cons

• The owner made promises that were not kept regarding the care provided at the facility.
• Residents, including the reviewer’s father, suffered serious injuries without clear explanations from staff.
• The facility lacked adequate staff during shifts, leading to neglect in resident care and cleanliness.
• The reviewer observed deplorable conditions, such as residents being left in soiled clothing and unclean living spaces.
• Staff appeared untrained and were unable to properly assist residents with basic needs like transfers between chairs and beds.
• There was a lack of communication about multiple falls experienced by residents.
• The treatment received by the reviewer’s father was deemed unacceptable, causing unnecessary pain before his passing.
• The facility refused to provide a fair refund for their services despite inadequate care and issues with cleanliness.
• Other families were misled into believing they could trust the facility based on initial impressions, only to later regret their decision after hearing about the reviewer’s experience.

Review

The experience of placing a loved one in a care facility can be daunting and fraught with anxiety, especially when the promises made by the staff and management do not align with reality. One family shared a harrowing account of their time at a facility where their father was placed for care. They began their journey with high hopes, believing that the establishment had the capabilities to provide adequate support and treatment for their father's specific needs, which included mobility assistance due to his declining health. However, as time went on, it became painfully clear that their expectations were not met. The owner of the facility had made several assurances regarding the level of care provided, yet these promises quickly fell by the wayside.

Tragically, after moving into this 22-bed facility boasting only 6 to 7 residents at a time, the father experienced multiple falls that resulted in significant injuries—specifically, a lumbar contusion and head injury—as well as bruising and fractures. What was particularly disheartening was the lack of communication from staff; family members were reportedly left in the dark about the circumstances surrounding these incidents. This created an unbearable sense of frustration and concern for loved ones who could not visit regularly due to COVID-19 lockdown measures designed ostensibly for resident protection. The family's attempts to understand what happened garnered little response from those tasked with caring for residents.

This process took an even darker turn when they found out through emergency medical technicians (EMTs) that there had been numerous falls involving their father during his stay—an alarming revelation that further compounded their distress. Frequent visits revealed concerning conditions within his room: uncleanliness persisted despite daily interactions wherein family members felt compelled to help clean up after staff duties apparently went neglected. It became evident that there were often too few caregivers on duty to manage basic responsibilities effectively; during some visits only one person was present to monitor several residents—an inadequate scenario considering each resident’s diverse needs.

As his condition deteriorated significantly over just one month—shifting from being mobile and relatively healthy to being unable to walk or function properly—the family suspected gross negligence on part of the staff. Incidents such as finding him soaking wet from urine and lacking proper hygiene painted an ugly picture of his living conditions—which led them retrospectively to question why they hadn’t removed him sooner. The culmination of this troubling experience came on June 4th when they attempted to retrieve him for a doctor’s appointment only to be informed he could not return unless he had continuous care at home—a directive they viewed as both inappropriate and illegal given how sudden it seemed.

Faced with such treatment, they opted against returning him after taking him home where he received attentive round-the-clock care instead—a decision that ultimately preceded significant improvements in his quality of life immediately following his transfer from the facility. Unfortunately, however, just weeks later on July 1st, 2020, he passed away—a tragic conclusion intertwined with memories of discomfort conveyed through fragmented conversations due to his dementia condition but underscored by repeated mentions regarding those “people” at that place.

The family’s ensuing battle didn’t end with grief; they also faced issues concerning financial restitution upon leaving that institution. Despite understanding standard protocol around payment obligations covering short stays or necessary cleaning requirements tied directly to service nature provided within assisted living environments—in this case—charges were levied against items like aging furniture influenced by unfortunate incidents beyond normal wear-and-tear considerations along with maintenance claims related solely back towards outdated systems proving frustratingly excessive compared against overall expected charges totalled together.

Conversely, while another individual noted having toured Emerald City Lodge alongside retired educators—a considerably different narrative emerged regarding perceptions towards staffing competency levels coupled up alongside more positive observations about infrastructure aspects deemed suitable meeting various resident needs comfortably resembling factors aligning better overall care experiences thus far advertised beforehand without negative surprises subsequent indicating perhaps higher standards held initially observed elsewhere previously compared here helping maintain community alignment sought amongst prospective residents nearing eventual transition planning stages ahead faithfully reflecting clear contrasts among local options available still remaining today revealing broader themes observed throughout caregiving chains wherever accountability exists and ultimately agreed upon standards set clearly memorializing commitments upheld crucial across industry sectors serving elder demographics living increasingly longer lives requiring commitment ongoing thriving much deserved dignity persisted indefinitely regardless surrounding challenges continually faced navigating changing societal landscapes step-by-step together forward without faltering vehemently onwards pushing limits continuing onward perhaps never losing hope searching endless possibilities awaiting discovery wherever exploration leads dynamically forever best honoring beloved ancestors entrusted eternally guiding spirits always watching protectively lightly above seeing everything unfold maintaining gentle faith lifting burdens paved bright paths filled plentiful opportunities worth sharing celebrating every day towards brighter tomorrows yet unseen once again shining brightly alive abundantly renewed bringing forth joy unimaginable endlessly cascading waves ever inviting discovering today discovering future purposes reveal marvelous gifts awaiting embracing!

This area of Dublin, Georgia offers a convenient location with easy access to a variety of amenities and services. With several pharmacies, restaurants, transportation options, physicians' offices, places of worship, a theater, hospital, cafes, and a park within a short distance, seniors can enjoy a comfortable and active lifestyle. The proximity to medical facilities such as the Medical Center and Downtown Dublin Wound Center ensures residents have access to quality healthcare. Additionally, the diverse range of dining options including Michael's Deli & Seafood and Little Tokyo Steakhouse and Sushi provide opportunities for socializing and trying new cuisines. Overall, this part of Dublin provides a well-rounded community for seniors looking to settle in a convenient location with plenty of nearby resources.

Pharmacies

• Fred's Pharmacy (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Oatts Drug Co. (2.1 miles)
• Tomlinson Pharmacy (2.2 miles)
• Buysmart Pharmacy and Medical Equipment (2.2 miles)
• Michael's Pharmacy (2.5 miles)
• Walgreens (2.5 miles)

Restaurants

• FGT Dublin (1.4 miles)
• La Michoacana Taqueria (1.6 miles)
• Michael's Deli & Seafood (1.9 miles)
• Little Tokyo Steakhouse and Sushi (1.9 miles)
• Company Supply (2.1 miles)
• Deano's Italian (2.1 miles)
• Millers (2.1 miles)

Transportation

• Enterprise Rent-A-Car (1.4 miles)
• U-Haul Neighborhood Dealer (2.4 miles)

Physicians

• Medical Center (1.5 miles)
• Clark Eye Care (1.8 miles)
• Downtown Dublin Wound Center (2.2 miles)
• Southern Internal Medicine (2.2 miles)
• East Dublin Urgent Care Center (2.6 miles)
• MyEyeDr (2.6 miles)
• Clyde D Marlow DDS MS (2.6 miles)

Places of Worship

• Liberty Baptist Church (1.5 miles)
• United Christian Church Of Dublin (1.5 miles)
• New Covenant of Grace (1.6 miles)
• Southern Baptist Convention (1.8 miles)
• Liberty Baptist Church (1.8 miles)
• Strawberry Church (1.8 miles)
• First Christian Church Disciples of Christ (2 miles)

Theaters

• AMC Classic Dublin 8 (2.4 miles)

Hospitals

• Carl Vinson VA Medical Center (2.5 miles)

Cafes

• Starbucks (2.5 miles)

Parks

• Oconee Riverview Park (3.2 miles)