Ellsworth Healthcare

Pros

• Teri and her team are professional, experienced, and compassionate.
• They do everything they can to find the perfect substitute nurse to meet clients' needs.
• Ellsworth Healthcare offers a variety of assignments for RNs.
• Pay is on time and aligned with expectations.
• The shift-signup app is easy to use, and shifts are approved promptly.
• The management team and staff are helpful, considerate, and compassionate.
• The company provides an excellent employer experience for caregivers.
• They care about caregivers' pay and hours and about employees' well-being.
• The office staff is phenomenal.
• The company is great to work for, with fair and competitive pay.
• The team cares for each caregiver and works to place them in the best positions.
• Terri Lawson-Adams and her team are dedicated to their professions.
• Clients praise nurses for being efficient, punctual, highly qualified, and helpful.
• Caregivers enjoy working with the company and have opportunities for growth.
• The company provides professional and compassionate caregivers.

Cons

• One reviewer described a front-office representative as nasty and hasty to end the call.
• A reviewer complained that staffing agencies can be nasty to people who are trying to find work.
• Another reviewer said a representative was impatient, did not answer questions, and claimed to have other calls to attend to.
• A reviewer labeled the customer service as very bad.

Review

Ellsworth Healthcare Staffing and Home Care Services appears in these notes as a staffing partner that people rely on for dependable nursing coverage and compassionate caregiver support. A common thread across multiple reviews is the emphasis on Terri Lawson-Adams (referred to as Miss Terri) and her team, who are repeatedly described as professional, caring, and genuinely invested in matching the right caregivers with the right assignments. Clients and staff alike highlight the organization's focus on quality care, with Terri herself often singled out for her dedication and the way she and her team seemingly go above and beyond to meet needs. While one caller recounted a negative experience with a front-office staffer, the prevailing sentiment is that the agency operates with a strong ethical compass and a culture of support.

On the client side, the testimonials speak to a deep sense of gratitude for the hands-on care provided by Ellsworth's nurses. One family expressed sincere appreciation for Terri and the entire nursing team, noting that the caregivers were consistently efficient, punctual, highly qualified, and helpful, even when days presented significant challenges. The message emphasized not only the caregivers' competence but also their reliability day after day, with a willingness to go the extra mile. The author encouraged other potential clients to consider the agency and even offered to share contact information for references, underscoring a high level of trust and endorsement.

From a caregiver and employee perspective, the organization is portrayed as a place that values stable, ongoing opportunities and fair compensation. The RN who has worked with Ellsworth for nearly a year described a broad range of assignments and a pay structure that arrives on time and aligns with the work performed. The scheduling mechanism - an app that is easy to use - was highlighted as a practical tool that helps professionals plan their weeks, with timely approvals that reduce guesswork about shifts. The sentiment is reinforced by repeated praise for the accessibility of the office - employees report being easy to reach by cell, email, or text - and by the reminder that shifts can fill quickly, encouraging prompt sign-ups to secure desirable postings.

The broader workplace culture at Ellsworth is painted as compassionate and caregiver-centric. Several reviews celebrate a management team that is supportive, considerate, and attentive to the well-being of employees. In these accounts, the office staff is described as phenomenal, and the leadership demonstrates a commitment to fair pay, appropriate scheduling, and the overall welfare of the workforce. One caregiver explicitly stated that Ellsworth lives up to its promise to provide professional and compassionate caregivers, and another post described the organization as an excellent place to work with a team that genuinely cares about each caregiver's placement and growth.

Beyond internal operations, the testimonials from clients and families reflect a strong trust in the agency's ability to deliver skilled and caring professionals. A family's note of gratitude and recommendation underscores a consistent experience of punctual, highly qualified nurses who could adapt and perform day after day. The reviewers' willingness to recommend Ellsworth to others and to provide references illustrates a confidence in the agency's ability to maintain high standards of care and reliability. The sense of warmth and appreciation conveyed by these messages hints at a long-standing, positive relationship between Ellsworth and the families they serve.

Of course, no set of reviews is without a caveat. A single reviewer reported a negative encounter with a front-office representative who seemed rushed, impatient, and insufficiently engaged with questions. That experience stood in stark contrast to the majority of feedback, which paints Ellsworth in a favorable light. The negative anecdote touches on common tensions that staffing agencies can encounter - high-volume calls, urgent needs, and the stress of coordinating placements - yet it remains a singular note amid largely laudatory commentary. Some readers also mentioned having explored other staffing avenues, which reflects a realistic landscape in which agencies compete for talent and clients.

Taken together, these reviews portray Ellsworth Healthcare Staffing and Home Care Services as a physician-facing partner that prioritizes dependable staffing, compassionate caregiving, and clear, responsive communication. Terri Lawson-Adams and her team emerge as central figures in delivering on promises of professionalism and patient-centered care, with families and caregivers consistently acknowledging their dedication and reliability. The combination of on-time pay, a user-friendly shift-app, open lines of communication, and a culture of care creates a portrait of an agency that many rely on for stable opportunities and high-quality caregiving, while also reminding readers that, like any service, it can be involved in moments of imperfect customer interaction.

This part of Decatur, Georgia offers a vibrant and convenient location for senior living. With a variety of dining options such as McDonald's, The Brick Store Pub, and Leon's Full Service within walking distance, residents can enjoy delicious meals without having to travel far. Nearby pharmacies like CVS and Walgreens provide easy access to medications and healthcare needs. For spiritual fulfillment, there are several places of worship including First Baptist Church of Decatur and North Decatur Presbyterian Church in close proximity. In terms of recreation, parks like Toy Park and McKoy Park offer opportunities for outdoor activities and socializing with neighbors. Additionally, transportation options such as Marta stations make it easy to explore the surrounding areas or attend medical appointments at hospitals like Atlanta VA Medical Center or Marcus Autism Center. Overall, this area provides a blend of amenities and services that would enhance the quality of life for seniors looking to settle down in a welcoming community.

Restaurants

• McDonald's (0.1 miles)
• The Brick Store Pub (0.2 miles)
• Leon's Full Service (0.2 miles)
• Taqueria Del Sol (0.3 miles)
• Trackside Tavern (0.5 miles)
• Wild Heaven Craft Beers (1.2 miles)
• Pour de Leon (1.3 miles)

Places of Worship

• First Baptist Church of Decatur (0.1 miles)
• North Decatur Presbyterian Church (1.2 miles)
• Avondale Church Of Christ (2.6 miles)
• Haygood Memorial United Methodist Church (3.5 miles)
• Inman Park United Methodist Church (3.6 miles)
• Greek Orthodox Cathedral of the Annunciation (3.7 miles)
• Karin Kabalah Center of Atlanta (3.9 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)

Physicians

• Dekalb Medical Ctrdecatur Decatur (0.2 miles)
• Atlanta OB/GYN (1.2 miles)
• Oakhurst Pediatrics (1.2 miles)
• Decatur Health Imaging (1.5 miles)
• Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (3.5 miles)
• Thomas D Gurley Jr MD (4.2 miles)

Cafes

• Dancing Goats Coffee Bar (0.4 miles)
• El Tesoro (3.3 miles)
• Starbucks (3.8 miles)
• Muchacho (4 miles)
• Panera Bread (5 miles)
• Starbucks Reserve (5 miles)

Parks

• Toy Park (0.4 miles)
• McKoy Park (1.4 miles)
• Bessie Branham Park (2.1 miles)
• East Lake Park (2.2 miles)
• Leafmore Country Club (3 miles)
• Morningside-Lenox Park Tennis Courts (3.7 miles)
• Piedmont Park (4.4 miles)

Transportation

• Marta - Westbound (0.8 miles)
• MARTA Inman Park - Reynoldstown Station (3.5 miles)
• MARTA - King Memorial Station (4.9 miles)

Hospitals

• Atlanta VA Medical Center (1.9 miles)
• Marcus Autism Center (3.1 miles)

Theaters

• AMC Madison Yards 8 (4 miles)