Lakeview Personal Care Home

Pros

• Dahlonega Assisted Living is described as a great place to live, with a welcoming concierge and attentive care staff.
• The facility provides in-house therapy and has a nurse available to assist residents.
• The meals are plentiful, delicious, and restaurant-quality.
• The activities program keeps residents engaged with daily events, outings, and enrichment opportunities.
• The staff are praised for being caring, compassionate, and dedicated to residents' needs, often going above and beyond.
• Families feel supported and view the facility as a trusted partner in care.
• The memory care unit is portrayed as a warm, safe environment with attentive, attentive staff.

Cons

• The reviewer would not recommend the facility for any reason, calling the staff horrible and the place horrible, and alleging their mother died due to negligence.
• They claim their mother died of COVID because of lax care.
• DCH reports indicate understaffing and residents waiting long times for help.
• The reviewer says their mother was imprisoned there and was not allowed to make phone calls.
• They note that staff would not let them talk to their mother about Christmas wishes and that the place felt like a prison.
• They describe the people there as horrible and godless.
• A Dahlonega reviewer would give zero stars and would not recommend Dahlonega Assisted Living, citing patched memory-care walls and a resident who was bedridden and inadequately cared for.

Review

Dahlonega Assisted Living and Memory Care in Lumpkin County has become a focal point of intensely mixed experiences, with some reviewers declaring it a dangerous mistake and others praising it as a warm, well-run home for loved ones. Early on, one post dated October 1, 2025 is blunt and uncompromising: they would not recommend the facility "under any reason," insisting the staff are "horrible people" at a place that harmed their mother through negligence. The writer claims their mother's death was tied to lax care and understaffing, and they allege systemic failings that extended to restrictiveness within the memory care environment. A second post from October 14, 2021 repeats the sentiment, stating there was "no change" in opinion about the troubled facility and urging those who care about loved ones not to place them there, tying the warning to understaffing and lengthy waits for assistance, including references to the Georgia Department of Community Health (DCH) reports. The tone in these accounts is urgent and accusatory, with appeals to lawyers who might take up a case, and warnings about basic rights - like being able to communicate with a loved one - being curtailed.

Several updates from 2020 and early 2021 add to a narrative of serious concern. A December 22, 2020 note laments being unable to speak with the mother around Christmas, describing the place as imprisonment and arguing that taking away someone's basic rights because they have dementia is not acceptable. A January 7, 2021 update intensifies the fear by reporting that the mother had contracted Covid, was "locked in a room," and that the family was not being told whether she was sick. Taken together, these entries sketch a pattern in which the author alleges restrictive communication, high risk from illness, and a perception that the facility's governance and care practices did not align with the family's expectations or the patients' dignity.

Against this intensely cautionary backdrop, there is a large corpus of reviews that portrays Dahlonega Assisted Living as a vibrant, compassionate, and well-run community. A substantial portion of the feedback highlights warmth at every entry point: a friendly greeting from the concierge upon walk-in, attentive care staff, and a facility that offers in-house therapy and round-the-clock nursing support to address residents' needs. Reviewers repeatedly praise the food - describing it as delicious and restaurant-like in presentation - and the rich array of activities that keep residents engaged. The sense of a "great place to visit and live" permeates these posts, with many remarks about the overall atmosphere, the quality of programming, and the feeling of a cohesive community.

Staff dedication stands out in many of these positive accounts. People repeatedly emphasize that Dahlonega Assisted Living is a close-knit place where staff are not only capable but genuinely invested in the well-being of residents. Tales abound of friendliness from the life enrichment team, the dedicated rounding nurse practitioner, and the partnership with families to ensure personalized care. Several reviewers point to practical strengths - lively daily activities, engaging events, volunteer visits from therapy dogs, and in-house physical and occupational therapy - that help residents stay connected, active, and comfortable. In short, for many families, the facility feels like a partner in care, with staff who listen, respond, and treat residents with respect.

Yet no portrait here is one-sided. Some reviews acknowledge tangible areas for improvement. A recurring note is that maintenance requests can backlog, though there is optimism that a recently hired maintenance director could help address this issue, possibly with an assistant to keep things moving more smoothly. Critics of any kind often point to walls that have been patched but not repainted in memory care spaces, describing this as a visual reminder that the facility is aging and sometimes in need of updates. Nevertheless, even among these critiques, reviewers frequently acknowledge the overall quality of care, the responsiveness of staff, and the ongoing efforts to enhance programming and operations.

A particularly moving thread among the positive reviews centers on long-term residents and family members who feel deeply supported by the Dahlonega team. One detailed account describes a family member in memory care who has thrived on a steady diet of social activities, nutritious meals, and a schedule that keeps her engaged. The story highlights the staff's willingness to accommodate personal needs, the involvement of a thoughtful activities director, and the reassurance that comes from knowing loved ones are cared for with attention to both physical and emotional needs. In another long, heartfelt message, a family recounts how their father lived with them for years and how a staff quartet, including Kat Harrison, Kristen, Judson, and Patti Jerrard, went above and beyond during a particularly trying time, helping get their father ready and waiting in the lobby for the family well before sunrise. The caregiver team - the front desk, kitchen staff, and nurses alike - are celebrated for their compassion, professionalism, and willingness to coordinate complex care.

Out of these many stories emerges a nuanced view: Dahlonega Assisted Living and Memory Care can be an extraordinary place for families seeking a supportive, active environment for their loved ones, with a robust set of services, comfortable accommodations, and a genuine sense of community. But the spectrum of experience is broad, and certain families report profoundly negative outcomes tied to staffing levels, communication gaps, and restrictive practices that can feel dehumanizing to residents. The presence of both ends of the spectrum - glowing care experiences and serious allegations - suggests that outcomes may vary by unit, shift, and individual staff dynamics, as well as by the evolving conditions of a resident's health and cognitive needs.

For families considering Dahlonega, the overarching takeaway is the importance of doing due diligence, asking pointed questions, and listening to a range of experiences. Potential residents or their loved ones may benefit from speaking directly with frontline staff and managers, reviewing state health data, and visiting with family members who have recent experiences at the facility. The place described by many reviewers as a caring, active, and well-staffed home is juxtaposed against cautionary first-hand accounts of neglect and restrictive practices, underscoring that careful, personalized assessment is essential to determine whether this community can meet a specific loved one's needs and values.

This part of Dahlonega, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies within close proximity, access to healthcare is readily available. Additionally, there are multiple physicians' offices nearby, providing easy access to medical care. The surrounding parks offer opportunities for outdoor recreation and relaxation, while a variety of restaurants cater to different culinary preferences. Places of worship are also easily accessible for those seeking spiritual connection. Overall, this part of Dahlonega provides a supportive and engaging environment for seniors looking to enjoy their retirement years.

Pharmacies

• Woody's Pharmacy (0.1 miles)
• Good Neighbor Pharmacy (0.1 miles)
• Epic Pharmacies (4.5 miles)
• Walgreens (4.7 miles)
• Murrayville Pharmacy (5.3 miles)
• CVS Pharmacy (8.2 miles)
• CVS Pharmacy (8.2 miles)

Cafes

• Rooster's Cafe (0.2 miles)
• Panera Bread (8.8 miles)

Physicians

• Murrayville Family Medicine (0.2 miles)
• Foothills Family Medicine (3.5 miles)
• Northeast Georgia Physicians Group Lakeside OBGYN (3.5 miles)
• Crown Mountain Women's Health (3.5 miles)
• Pitts David MD (3.8 miles)
• Dahlonega Family Practice (3.8 miles)
• Dahlonega Internal Medicine (3.8 miles)

Hospitals

• Chestatee Regional Hospital (3.8 miles)

Parks

• Iron Mountain Resort (3.9 miles)
• Yahoola Creek Park (4.1 miles)
• Dahlonega City Park & Playground (4.1 miles)
• Hancock Park (4.6 miles)
• Veterans Memorial Park (7.9 miles)
• Main Street Park (8.8 miles)

Restaurants

• Moe's Southwest Grill (4 miles)
• Johnny B's (4.3 miles)
• Taco Bell (4.3 miles)
• Foothill Grill (4.3 miles)
• The Smith House (4.4 miles)
• Zaxby's (4.5 miles)
• Eljimador Mexican Restaurant (4.5 miles)

Places of Worship

• Georgia Mountains Unitarian Universalist Church (4.2 miles)
• Dahlonega United Methodist Church (4.4 miles)
• St Luke's Catholic Church (4.6 miles)
• Antioch Baptist Church (4.8 miles)
• Winds Of Peace Fellowship (5.7 miles)
• Northlake Baptist Church (6.3 miles)
• Jesus' Name Apostolic Church (8.7 miles)

Theaters

• Holly Theather Community Center (4.5 miles)