Terrell's Personal Care Home

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Terrell's Personal Care Home

Terrell's Personal Care Home

5100 Atlanta Highway, Bogart, GA 30622

For more information about senior living options: (844) 490-3973

3.7 from 21 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 stars
5

Assisted Living Board and Care Home

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    Overall Review of Terrell's Personal Care Home

    Pros

    • pro Whispering Pines is described as warm, well-maintained, and feels like home.
    • pro Caregivers are portrayed as incredibly compassionate and attentive.
    • pro The activities offered are engaging and promote social interaction among residents.
    • pro Meals are outstanding, nutritious, delicious, and tailored to dietary needs.
    • pro The staff are wonderful and caring, with management described as helpful and informative.
    • pro The facility is clean, comfortable, and has a cozy atmosphere.
    • pro Families report that residents feel loved, safe, and at peace.
    • pro Whispering Pines is highly recommended and considered a Godsend by many families.
    • pro The care provided is seen as improving residents' well-being and quality of life.
    • pro The environment fosters a strong sense of community and belonging.

    Cons

    • pro A reviewer claims the facility's director does not answer emergency calls and that the 911 protocol is terrible.
    • pro They allege that a doctor never visited their loved one during seven months, with the doctor only walking by in the parking lot.
    • pro The reviewer accuses the staff of chemical restraint, stating that their mother was doped up.
    • pro The owner is described as a heartless man who refused to help search for a missing cat and would shoo it away.
    • pro In an update, the owner allegedly verbally accosted the reviewer and called the cops, acting like an intruder.
    • pro They claim a resident was left unresponsive on a couch and not attended to.
    • pro They report there was no air conditioning for 12 days in summer heat, and their mother was thrown out after complaints.
    • pro They say residents could roam the facility and put themselves in danger, with staff acting like it's no big deal.
    • pro They urge others not to send loved ones there, saying the management is terrible and it should be shut down or a new director.
    • pro They claim there was no food and residents were fed spam.

    Review

    Whispering Pines Personal Care Home sits at the center of a wide range of family stories, from radiant relief to troubling alarms. For many families, moving a loved one there has felt like a blessing, especially when the transition helps mother or sister rediscover happiness, purpose, and a sense of belonging. One narrator describes moving her mother into Whispering Pines as a choice she wishes she'd made sooner, noting how her mother now feels happy and content, loves her room, enjoys meeting the staff, and makes new friends. The same account emphasizes that the food and the variety of offerings give her mother genuine pleasure, and the family member is deeply grateful for the warmth, care, and personal attention that seem to have transformed her mother's personality for the better. The overall tone is one of gratitude for a place that feels like home, where the staff are seen as kind, attentive, and dedicated to the residents.

    Across another set of reflections, Whispering Pines is consistently praised for an atmosphere that is well-maintained and cozy. Families repeatedly highlight the sense of home the facility conveys, describing a staff that takes time to know each resident and tailor care to their unique needs. The care is framed as personal and compassionate, with caregivers going beyond routine tasks to create a nurturing environment where every resident feels valued and respected. The activities offered are celebrated for promoting social interaction and lifting spirits, with residents seeming to enjoy and look forward to the daily or weekly programs. Mealtimes are commonly described as outstanding - nutritious, delicious, and adaptable to dietary restrictions - reinforcing the sense that Whispering Pines strives to support not just safety and health, but overall well-being and joy.

    Several entries underscore Whispering Pines as a practical, trusted choice for families who are navigating the difficult terrain of elder care. One reviewer notes that the facility is convenient relative to their location, while another family emphasizes affordability alongside quality care, presenting Whispering Pines as a solid option when other facilities fall short in one respect or another. An aunt's care is described as moving to Whispering Pines with the team bending over backwards to ensure that families' needs are met at every step, clearly conveying a sense of partnership between families and staff. There are also stories of gratitude from relatives who feel a sense of peace about their loved one's daily life, describing Whispering Pines as a place that feels like a large, supportive family rather than a cold institution.

    Not every voice is equally celebratory, however. A sub-section of reviews contains stark warnings about management and safety, painting a more troubling picture. One reviewer characterizes the owner as heartless, recounting a personal experience involving the loss of a cat and a frustrated lack of help from the owner when the situation arose. The account continues to describe a tense interaction that culminated in police involvement and a perception of anger and suspicion from the owner toward the reviewer. This account emphasizes a broader concern about how emergencies or distressing situations are handled and the overall sense of trust between families and those who run the home.

    Further negative observations center on quality-of-care concerns and perceived neglect. A few reviewers recount experiences that include residents not receiving timely medical oversight, with mentions of a doctor who reportedly visited only rarely, if at all, and instances where family members felt left out of important decisions. In one particularly alarming narrative, a resident was said to have lacked routine medical rounds; an ambulance had to be called from a distance, and there are allegations of improper practices described as chemical restraint or heavy medication. Other comments touch on functional safety and responsiveness, with claims that staff and management did not adequately address emergencies or concerns, leaving families feeling anxious about the level of clinical oversight.

    The spectrum of opinion broadens with mentions of the interpersonal dynamics around leadership. Some reviews point to a professional, attentive management team where the staff are calm, capable, and communicative. Other comments focus on perceived gaps in responsiveness - phone calls not being returned, a sense that emergency channels were not well-run, and a general impression that the director's approach could be inconsistent in urgent situations. There are also specific anecdotes about 911 protocols and lacks of proactive monitoring, which contribute to a sense among some families that safety and crisis readiness are not as robust as they should be.

    Amid these varied experiences, a common thread remains: Whispering Pines is often described as clean, well-kept, and inviting, with some reviewers highlighting the facility's commitment to a home-like environment. The staff are frequently praised for their compassion, friendliness, and ability to create moments of warmth and connection with residents. When everything works as hoped, families feel grateful for a place they can trust with their loved ones, a place that feels both supportive and personal. The facility is repeatedly described as the closest, most convenient option in the area, with some reviewers emphasizing the reasonable pricing and the sense that Whispering Pines stands out as one of the better choices available.

    Taken together, the body of reviews reveals a complex, multifaceted picture. Whispering Pines appears to deliver on many fronts that families highly value: a warm, homey atmosphere; attentive, personalized care; engaging activities; and meals that are nutritious and appealing. In parallel, there are serious cautions raised about management practices, medical oversight, and safety protocols. Some families describe experiences of neglect or mismanagement that would understandably cause concern for any loved one's safety and dignity. The contrast suggests that Whispering Pines can be a source of heartfelt relief and genuine happiness for many residents and their families, while also presenting challenges that require careful attention from leadership, staff, and regulatory oversight to ensure every resident receives consistent, high-quality care and timely medical support.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Terrell's Personal Care Home, located in the charming town of Bogart, GA, offers a warm and welcoming environment tailored to meet the needs of its residents. This board and care home is designed for those seeking assistance with daily living activities while enjoying a comfortable and nurturing atmosphere.

    Residents at Terrell's Personal Care Home benefit from an array of amenities that enhance their quality of life. The community features a dining room where residents enjoy nutritious meals prepared with consideration for special dietary restrictions. Additionally, the fully furnished accommodations are designed for comfort and ease, complemented by beautiful outdoor spaces and a serene garden where residents can relax and socialize.

    The dedicated staff provides a range of care services to ensure each resident receives the support they need. From assistance with bathing, dressing, and transfers to medication management and coordination with healthcare providers, every aspect of personal care is thoughtfully addressed. Meal preparation caters to specific dietary needs, including diabetes diets, ensuring that residents maintain their health while enjoying delicious meals.

    Scheduled daily activities keep residents engaged and active within the community, fostering social connections and promoting overall well-being. For added convenience, transportation arrangements are available for medical appointments or outings.

    The location of Terrell's Personal Care Home is advantageous, with numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby. This vibrant surrounding area enhances the lifestyle available to residents while ensuring access to essential services.

    Whether enjoying a leisurely day in the garden or participating in community activities, Terrell's Personal Care Home offers a supportive setting where independence meets compassionate care—making it an excellent choice for those seeking assisted living options in Bogart.

    Nearby Places of Interest

    This part of Bogart, Georgia offers a variety of amenities that could make it a desirable location for senior living. There are several dining options within close proximity, ranging from fast food chains like Waffle House and McDonald's to more upscale options like Akademia Brewing Company. In terms of healthcare, there are multiple pharmacies nearby, ensuring easy access to medications and medical supplies. Additionally, there are several reputable physicians' offices in the area, providing quality healthcare services. For recreation and relaxation, there are cafes like Starbucks and Panera Bread for socializing or enjoying a cup of coffee. Places of worship such as Prince Avenue Baptist Church and St Joseph Catholic Church offer spiritual support for those who value their faith. The area also boasts movie theaters, parks like Bishop Park and Herman C Michael Park for outdoor activities, and the well-regarded St Mary's Health Care System hospital for any medical needs. Overall, this part of Bogart provides a range of conveniences and services that could enhance the quality of life for seniors looking to settle in the area.

    Restaurants

    • Waffle House (0.6 miles)
    • Stricklands Restaurant & Catering (0.7 miles)
    • Subway (1.9 miles)
    • McDonald's (2.1 miles)
    • Akademia Brewing Company (2.2 miles)
    • Fox's Pizza Den (2.3 miles)
    • Burger King (2.3 miles)

    Pharmacies

    • Faith & Water (1.8 miles)
    • Pharmaceutical Specialties (2 miles)
    • CVS Pharmacy (3.1 miles)
    • Jennings Mill Drug Company (3.1 miles)
    • Walmart Pharmacy (3.7 miles)
    • CVS Pharmacy (3.9 miles)
    • Walmart Pharmacy (4 miles)

    Physicians

    • American Vision Centers (2.4 miles)
    • Positive Outcomes (2.5 miles)
    • Athens Eye Associates (2.7 miles)
    • Pediatric Partners (3 miles)
    • Women's Center of Athens (3 miles)
    • Parker A James MD (3 miles)
    • Parker Plastic Surgery (3 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Panera Bread (3.7 miles)
    • Starbucks (4.1 miles)
    • Starbucks (5.8 miles)
    • Jittery Joe's (5.8 miles)

    Places of Worship

    • Prince Avenue Baptist Church (3.3 miles)
    • St Joseph Catholic Church (4 miles)

    Theaters

    • GTC University 16 Cinemas (3.7 miles)
    • GTC Beechwood Cinemas (5.7 miles)

    Hospitals

    • St Mary's Health Care System (3.8 miles)

    Parks

    • Bishop Park (5.7 miles)
    • Herman C Michael Park (5.9 miles)

    Frequently Asked Questions

    Where is Terrell's Personal Care Home?

    Nearby Communities

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