Heather House Crabapple

Pros

• The owner/operator of Heather House is very friendly and cares about what they're doing.
• The personal care home is clean, well-appointed, and has a nice yard.
• The staff at Heather House are great and take good care of the residents.
• The food at Heather House is satisfactory and some dishes are praised, like the meatloaf and soups.
• The facility has had enjoyable activities in the past, such as bingo, painting, pet therapy, and Bible Study.
• note that the text provided contains opinions of individuals and may not necessarily reflect factual information about the facility or its services.

Cons

• The new owners of Heather House are struggling with adjusting and caregivers have started quitting, raising concerns about the quality of care.
• With recent changes in personnel, including a new cook, there are concerns about potential negative changes in the food quality at Heather House.
• The loss of the activity director has resulted in a lack of activities for residents at Heather House, which is a cause for concern as it can lead to deterioration and boredom.
• There were complaints about one staff member not being exceptionally nice to a resident at Heather House.
• The activities at Heather House are currently lacking due to the absence of an activity coordinator, but it is expected to improve in the future.

Review

Heather House, a personal care home located in Alpharetta, has received positive reviews from various individuals who have chosen it as the residence for their loved ones. One reviewer mentioned that they were impressed with the owner/operator of Heather House, noting her friendliness and genuine care for the residents. Although still recovering from COVID restrictions, the facility is considered comfortable and well maintained, creating a pleasant atmosphere for its residents.

Another reviewer highlighted the cleanliness and well-appointed furnishings of Heather House, along with its attractive yard and screened porch. They expressed satisfaction with their son's stay at the facility and praised the quality of food provided. However, due to his difficult age group, their son was not completely content with his current living situation.

In contrast, another individual noted that their father-in-law had a great experience at Heather House. The caring attitude of both the owner and the caretakers contributed to his satisfaction. Furthermore, they appreciated the relaxing ambiance created by the well-maintained grounds surrounded by a wooded area. While some rooms appeared a bit dingy, overall, the interior was described as nice.

However, it should be noted that Heather House recently underwent a change in ownership which resulted in some concerns raised by another reviewer. One significant change experienced was an increase in caregiver turnover rates which led to worries about maintaining consistent quality of care. Additionally, there were reports of changes in personnel affecting aspects like food preparation and activity programming within the facility.

On a positive note, an individual working with Alzheimer's and Dementia patients expressed confidence in Heather House's ability to provide adequate care for their mother. They praised its beautiful setting - encompassing a large home with extensive backyard space - as well as its cleanliness and attentive staff members. The facility's menu options received favorable remarks from both residents and visitors alike.

Lastly, another individual shared their appreciation for the exceptional care provided to their mother at Heather House who suffers from Alzheimer's disease. The staff at the facility demonstrated compassion and attentiveness towards her needs, promptly addressing any concerns. Although the activities were currently limited due to a recent change in ownership and the absence of an activity coordinator, the reviewer expressed optimism that the situation would improve.

Overall, Heather House has received positive feedback for its pleasant atmosphere, cleanliness, and caring staff members. While there have been some challenges with transitions in ownership and personnel changes, many individuals expressed confidence in the quality of care provided at the facility.

Physicians

• Harmony Pediatrics (1.3 miles)
• North Roswell Internal Medicine (3.5 miles)
• Thomas Eye Group - Roswell Office (3.7 miles)
• Resurgens Orthopaedics (3.9 miles)
• Alpharetta Pediatrics (4 miles)
• MRI & Imaging of North Fulton (4.2 miles)
• Modern Ob/Gyn (5.5 miles)

Restaurants

• McDonald's (1.4 miles)
• McDonald's (3.1 miles)
• Family Tradition Restaurant (4.3 miles)
• Truck And Tap Alpharet (4.6 miles)
• Up On The Roof (4.6 miles)
• Jekyll Brewing (4.7 miles)
• Chick-Fil-A (4.7 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)
• Starbucks (5.6 miles)
• Starbucks (5.8 miles)
• Panera Bread (5.9 miles)
• Starbucks (7.6 miles)

Pharmacies

• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5.4 miles)
• Walgreens (5.9 miles)

Hospitals

• North Fulton Hospital Cancer Center (3.8 miles)
• North Fulton Regional Hospital (3.9 miles)

Theaters

• Movie Tavern Sandy Plains (4.1 miles)
• AMC DINE-IN North Point Mall 12 (5.6 miles)
• Regal Avalon (5.7 miles)

Places of Worship

• Antioch (5 miles)
• First Baptist Church Woodstock (6.8 miles)
• North Point Community Church (6.9 miles)
• St Brigid Catholic Church (8.2 miles)
• Woodstock City Church (8.5 miles)
• Transfiguration Catholic Church (8.5 miles)

Transportation

• U-Haul Moving & Storage (5.7 miles)

Parks

• Harrison Park (7 miles)
• Dupree Park (7.1 miles)
• Union Hill Park (7.8 miles)
• Clubhouse River Park (8.6 miles)