The Village at Vienna Square is an assisted living community in Winter Haven, FL.
Information last verified:
701 Overlook Drive, Winter Haven, FL 33884
For more information about senior living options: (866) 208-4318
4.5 from 103 reviews
5 stars
83
4 stars
5
3 stars
4
2 stars
1
1 stars
10
Overall Review of The Village at Vienna Square
common38 reviews mention this
Staff support is a recurring theme
Residents and families consistently describe staff who are helpful, attentive, and responsive.
A large share of reviewers highlight staff as friendly and supportive, often mentioning CNAs, nurses, therapists, and front-desk staff. Several families also call out specific people and describe regular check-ins, being kept informed, and feeling taken care of. A smaller number of reviews contrast that experience by describing moments when communication or responsiveness fell short.
common14 reviews mention this
Rehabilitation therapy is well regarded
Many reviewers point to strong physical and occupational therapy during rehab stays.
Multiple reviews connect better outcomes or progress with the PT and OT departments, including mentions of therapy being engaging and helping with mobility and recovery. Reviewers also describe coordinated care between therapy staff and nursing teams during rehab. Even where overall experiences were mixed, several still reference the therapy department positively.
common22 reviews mention this
Facility cleanliness stands out
Cleanliness is frequently mentioned, with reviewers describing a well-kept environment.
Many reviewers describe the building as clean, including rooms and hallways, and link that to feeling comfortable during a stay. Several also say the facility looks and feels warm and inviting. There are a few exceptions where reviewers report housekeeping or cleanliness-related problems, including specific pest concerns.
caveat2 reviews mention this
Pest and housekeeping complaints appear
A couple of reviews describe unresolved pest or housekeeping issues during a stay.
Two negative reviews mention pest-related problems, including spiders, and describe not seeing timely resolution. Another review references a housekeeping lapse (missed cleaning), with attention later improving after follow-up. These issues come up less often than praise for cleanliness, but they are still called out clearly by reviewers.
differentiator10 reviews mention this
Families value communication and discharge help
Families often mention communication and discharge support as a key part of the experience.
Several reviews describe being kept informed by the front desk, unit leads, and social services, including help coordinating paperwork, medication information, and next steps when transitioning. A few also mention caseworkers answering questions and returning calls in a timely way. At the same time, a small number of reviewers report difficulty reaching staff or being unhappy with how issues were handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
45 resident community capacity
1-bedroom apartments
2-bedroom apartments
Types of Care
Assisted Living
Respite Care
Skilled Nursing Facility
Amenities
Beautician on-site
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Guasts at mealtime
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Transportation & parking
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Fitness programs
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Places of Worship
Winter Haven Worship Center (0.4 miles)
First Missionary Baptist Church (3.5 miles)
Beymer Memorial United Methodist Church (3.5 miles)
The Rock of Winter Haven (4.3 miles)
Hospitals
Day Surgery Center (0.7 miles)
Winter Haven Hospital Cath Lab (2.2 miles)
Mpn Medical Center Dundee (2.6 miles)
Regency Medical Center (2.9 miles)
Nierman Stephen Winter Haven Hospital Winter Haven (3 miles)
Winter Haven Hospital Occupational Health (3 miles)
Winter Haven Ambulatory Surgical Center (3.2 miles)
The Village at Vienna Square on seniors.fyi includes 3 photos including images showing dining, interior, decor, bedroom, television, building, landscaping, palm trees, and more.
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The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
The Village at Vienna Square photos
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Interior
Decor
Building
Interior and Decor
Bedroom and Television
Dining
Landscaping, Building, and Palm Trees
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45 resident community capacity
1-bedroom apartments
Assisted Living
Respite Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation & parking
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Fitness programs
Religious services
English
Bright, cheery environment with spacious one-bedroom suites, accessible bathrooms, engaging activities, and responsive, caring staff.
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