The Village at Vienna Square

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The Village at Vienna Square The Village at Vienna Square The Village at Vienna Square

The Village at Vienna Square

701 Overlook Drive, Winter Haven, FL 33884

For more information about senior living options: (844) 490-3973

2 from 3 reviews
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Assisted Living Respite Care Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at this facility is very nice.
  • pro The rooms are meticulously clean and well-maintained.
  • pro The corporate office should improve the services offered to residents.
  • pro The facility has updated appliances, which is a positive aspect.
  • pro The staff is experienced in getting residents back on their feet and back to life quickly.

Cons

  • pro The representatives from this facility are deceptive and sell it as if it's a great place, but the reality is that they are rude, abusive, and careless.
  • pro They allowed the loved one to sit in their own urine for 15 hours without changing them and provided inadequate medical attention.
  • pro The staff refused to provide names of individuals taking care of the loved one and gave excuses about HIPAA laws.
  • pro There was constant turnover among the staff, leading to a decline in quality of care at the facility.
  • pro The food served to seniors is awful, with everything coming from cans and nothing fresh.
  • pro The activities at the facility are poorly run and lacking in variety or engagement for residents.

Review

Bellatage Assisted Living has been described as a scandalous place, with representatives who sell the facility like it's gold but fail to live up to their promises of excellent care. One reviewer shared a horrifying experience where their loved one was treated rudely and abusively. They were left sitting in their own urine for 15 hours without being changed and were not given the correct medication. The reviewer had to call the facility multiple times just to get minimal assistance for their loved one. Another family also fought against the unjust treatment of their own loved one during the reviewer's visit.

Not only did Bellatage Assisted Living fail in providing appropriate medical attention, but they also violated promises made on their website. Their claim of having a highly experienced team that gets residents back on their feet quickly and safely was proven false in this case. The reviewer witnessed firsthand how their loved one was left unattended for long periods of time, leading to worsened recovery.

The facility's lack of transparency and refusal to provide information about the staff taking care of patients is another cause for concern. The reviewer mentioned that they were denied names of individuals responsible for caring for their loved one, claiming it was due to HIPAA laws, which protect patient privacy rather than the facility itself. Additionally, when asking about a specific nurse, they were told that no one had seen her before—a frightening revelation.

Another aspect that negatively impacted residents' experiences at Bellatage Assisted Living was the decline in quality since January 2016. One particular complaint focused on the food served to seniors, describing it as awful and predominantly canned rather than fresh. The reviewer noted that his mother had hot dogs three times in one week alone. Despite the staff being described as nice, constant turnover was observed, potentially affecting the continuity of care provided.

The lackluster activities offered at Bellatage Assisted Living further contributed to residents' dissatisfaction. Reviewers expressed disappointment in the poorly run and virtually non-existent activities. The absence of engaging programs left residents bored and longing for more to do. Although the facility does have a movie theater, it was not enough to keep one reviewer's friend from feeling incredibly bored and wanting to go home.

In summary, Bellatage Assisted Living has faced multiple complaints and negative reviews from individuals who have had direct experiences with the facility. Issues include inadequate medical attention, abusive treatment of residents, lack of transparency regarding staff members, decline in food quality since 2016, constant turnover among the staff, and insufficient or poorly organized activities. These concerns raise serious questions about the well-being and overall experience of seniors residing in this facility.

Features

Housing

  • 45 resident community capacity 45 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

The Village at Vienna Square in Winter Haven, FL is an assisted living community offering 2-bedroom apartments for seniors in need of respite care or skilled nursing facility services. The community provides a range of amenities to enhance the residents' comfort and convenience. This includes a beauty salon, cable or satellite TV, dining room, fully furnished accommodations, a garden for outdoor relaxation, and housekeeping services to maintain a clean and tidy living environment.

Residents can enjoy meals in the restaurant-style dining area with guests joining them at mealtime. Each apartment also comes with a kitchenette for those who prefer to prepare their own meals. The community offers move-in coordination services to assist in the transition process.

Additionally, The Village at Vienna Square provides various care services to cater to the individual needs of its residents. These services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers assistance, diabetes diet management, meal preparation and service, medication management, and physical therapy. There is also a mental wellness program available to support residents' emotional well-being.

The assisted living community promotes an active lifestyle through community-sponsored activities, fitness programs, religious services, resident-run activities, and scheduled daily activities for social engagement and entertainment.

Conveniently located nearby are two cafes for residents to enjoy leisurely outings or meet friends for coffee. Nine pharmacies ensure easy access to necessary medications. With 26 physicians nearby, residents have ample healthcare options within reach. Additionally, there are 32 restaurants available for dining out or exploring new culinary experiences. Four places of worship offer spiritual support within the community's vicinity. Lastly, seven hospitals provide accessible medical care when needed.

Overall, The Village at Vienna Square offers comprehensive care services in a comfortable and well-equipped setting while providing numerous amenities and convenient access to essential resources in Winter Haven, FL.

Nearby Places of Interest

Places of Worship

  • Winter Haven Worship Center (0.4 miles)
  • First Missionary Baptist Church (3.5 miles)
  • Beymer Memorial United Methodist Church (3.5 miles)
  • The Rock of Winter Haven (4.3 miles)

Hospitals

  • Day Surgery Center (0.7 miles)
  • Winter Haven Hospital Cath Lab (2.2 miles)
  • Mpn Medical Center Dundee (2.6 miles)
  • Regency Medical Center (2.9 miles)
  • Nierman Stephen Winter Haven Hospital Winter Haven (3 miles)
  • Winter Haven Hospital Occupational Health (3 miles)
  • Winter Haven Ambulatory Surgical Center (3.2 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Kay Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)
  • Winn-Dixie (3 miles)
  • Winter Haven Hospital (3 miles)

Cafes

  • Starbucks (1.5 miles)
  • Baking Donuts Plus (3.5 miles)

Restaurants

  • Golden Corral (1.6 miles)
  • LEGO City (1.6 miles)
  • The Burger Kitchen (1.6 miles)
  • Azteca (1.7 miles)
  • Taco Bell (1.7 miles)
  • Ruby Tuesday (1.8 miles)
  • Hibachi Express (1.8 miles)

Physicians

  • Dundee Family Health Center (2.3 miles)
  • Doctor Today Tlc (2.4 miles)
  • Bond Clinic - Main Campus (2.5 miles)
  • Eye Specialists of Mid Florida, P.A. (2.6 miles)
  • Gessler Clinic Womens Division (2.6 miles)
  • Lakeside Dermatology (2.6 miles)
  • Urology Associates of Central Florida (2.6 miles)

Theaters

  • Regal Eagle Ridge Mall (5.7 miles)

Parks

  • Lake Eva Park (6.9 miles)

Frequently Asked Questions

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