Success Care Services

Pros

• The homes visited were nice and clean, creating a pleasant environment for the residents.
• Residents at the facilities were observed to be up, dressed, and some were enjoying their meals, indicating a level of care and engagement.
• The staff initially appeared friendly and welcoming before moving in, suggesting a positive first impression.
• There is an opportunity for improved communication regarding services, showing that the facility is open to discussions with families about costs.

Cons

• The owner of the facility is rarely available, making it difficult for families to communicate.
• Promised weekly activities were never provided to the residents.
• Medications are not administered according to doctor prescriptions.
• The new person in charge lacks knowledge and professionalism, leading to rude interactions.
• There is a lack of timely communication regarding service costs and family assistance requests.
• Wesley House 1 was at full capacity, and staff appeared unaware of other residents mentioned by families.

Review

The decision to move a loved one into an assisted living facility is often fraught with anxiety and apprehension. Families seek places that not only offer safety and care, but also foster a sense of community and engagement among residents. Unfortunately, based on recent experiences, there are serious concerns regarding the quality of care provided at certain facilities, particularly one which has left families feeling neglected and misinformed.

Among the most significant grievances aired by a disgruntled family member is the apparent inaccessibility of the owner of the facility. After relocating their loved one, they noted that they had only met the owner once—an encounter that occurred a month after their initial move-in date. This lack of availability suggests a troubling disconnect between management and daily operations, leaving families without a point of contact or assurance regarding their loved one's well-being. The owner's absence raises questions about accountability and oversight within the establishment, revealing gaps in communication that can leave families feeling isolated during an already challenging time.

Moreover, there were promises made to residents concerning weekly activities intended to promote social engagement and mental stimulation. These commitments were reported as unfulfilled, leading to further disappointment among those who had hoped for an enriching experience for their loved ones. Engaging activities are essential in senior care settings as they contribute to both physical health and emotional well-being; when these offerings are lacking or absent altogether, it can significantly diminish the quality of life for residents.

Medication management also emerged as another major concern within this facility. It was noted that prescribed medications were not being administered according to doctors’ orders—a critical lapse considering how vital proper medication adherence is for seniors' health outcomes. This issue raises alarming implications about the overall standard of care being upheld at this facility; deviations from prescribed regimens can lead to detrimental effects on residents’ health, thereby intensifying worries over neglect and mismanagement.

Compounding these issues is the behavior exhibited by staff members who took over responsibilities from previous caregivers. One reviewer mentioned their experience with a particular staff member who transitioned into a leadership role at the facility: while initially polite during pre-admission interactions, this person’s demeanor shifted dramatically post-move-in—leading to encounters characterized as rude or unprofessional. Such treatment not only adds stress for family members but may also create an unfriendly environment for residents seeking compassionate care.

In searching for alternatives to this unsatisfactory facility experience, some individuals explored other homes within close proximity. Their visits resulted in generally positive impressions; two different homes were described as clean environments where residents appeared engaged—up and dressed while enjoying meals together. However, despite these favorable observations about cleanliness and resident activity levels, prospective clients expressed concern regarding the high costs associated with services offered at these homes.

Ultimately, navigating assisted living options requires thorough investigation and vigilance from families seeking suitable placements for their loved ones. The experiences reflected in these reviews illustrate just how impactful administrative issues—inaccessibility of ownership, unmet promises about activities, shortcomings in medication management—and interpersonal dynamics can greatly affect not only resident satisfaction but also peace of mind for family members left trying to ensure quality care from afar. As such stories continue to emerge, it becomes increasingly clear that finding reliable support structures within assisted living may require diligent research or consideration of alternative facilities committed not just to basic care provisions—but truly holistic approaches tailored towards resident welfare.

This part of Wesley Chapel, Florida, offers convenient access to a variety of essential services for senior living. With multiple pharmacies within a short distance, medication needs can be easily met. The proximity of parks provides opportunities for outdoor activities and relaxation. There are also several dining options nearby, offering a range of cuisines to suit different preferences. For medical care, there are reputable physicians and hospitals in the vicinity. Additionally, transportation services and places of worship are readily available in the area. Overall, this part of Wesley Chapel provides seniors with the necessary amenities for a comfortable and convenient living experience.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Winn-Dixie (1.7 miles)
• Summergate Pharmacy (2 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (4.2 miles)

Parks

• Wesley Chapel District Park (1.2 miles)
• Nye Park (7.8 miles)

Restaurants

• Yamato Japanese Restaurant (1.2 miles)
• Noble Crust (1.2 miles)
• Cantina Laredo Modern Mexican (1.3 miles)
• Chuck Lager America's Tavern (1.3 miles)
• McDonald's (1.5 miles)
• PDQ (1.7 miles)
• Capital Tacos (2.2 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)
• Starbucks (8 miles)
• Starbucks (8.5 miles)

Physicians

• Esther Tatoy (1.9 miles)
• Florida Medical Clinic (1.9 miles)
• Adora (2 miles)
• The Eye Doctors Tampa - Now True Eye Experts (2.7 miles)
• Women's Care Florida (2.7 miles)
• Pancholy, Ajay Tower Radiology Center (2.7 miles)
• Premier Hospitalists (2.7 miles)

Theaters

• AMC Highwoods 2 (4.1 miles)
• Cobb Grove 16 Cinemas (5 miles)

Transportation

• Enterprise Rent-A-Car (4.2 miles)

Places of Worship

• New Walk Church (6.4 miles)

Hospitals

• AdventHealth Zephyrhills (8.3 miles)
• AdventHealth Tampa (9.3 miles)
• Florida Hospital Tampa (9.4 miles)