Somerset

Pros

• The staff at the facility is attentive and provides good food, ensuring residents feel safe and content.
• Residents receive a lot of attention, contributing to their overall well-being.
• The owner of the facility demonstrates phenomenal care and dedication to the residents, fostering a loving and caring environment.
• The facility keeps patients busy with various activities, enhancing their quality of life.
• Visitors appreciate the ability to visit at any time and enjoy meals with their loved ones.

Cons

• The facility does not communicate effectively with families regarding elopements or injuries, leading to dissatisfaction.
• One reviewer experienced unsanitary conditions when an attendant served food without gloves, raising concerns about hygiene practices.
• A family member found toenail care lacking, indicating a lack of proper attention to personal hygiene for residents.
• Another reviewer felt the facility was in disrepair and criticized the unprofessional behavior of the staff during their visit.
• There were complaints about inadequate support and communication from management, making it difficult for families to feel informed about their loved ones' care.
• A visitor expressed that the facility did not seem capable of providing sufficient activities and services for residents' needs.
• Overall dissatisfaction with the level of care provided and concern that residents would not receive the attention they deserved at Somerset.

Review

When it comes to assisted living facilities, residents' experiences can vary widely, and the reviews of Somerset of Lake Sanders exemplify this diversity. While some families express gratitude for the services rendered, others highlight serious concerns regarding care quality and communication. The feedback offers a complex portrait of the facility, underscoring both its strengths and weaknesses.

Several reviewers praise Somerset for its attentive staff and commitment to creating a loving environment for residents. One family shared their positive experience, noting that their mother has thrived in the facility thanks to dedicated caregivers who ensure her safety and comfort. They highlighted how staff members facilitate outings to places like the Moose Lodge and bowling alleys, demonstrating a keen ability to engage with residents regardless of their mobility limitations. The food was also mentioned favorably, indicating that dietary needs are met with consideration.

However, not all reviews paint such a positive picture. A stark contrast emerges from reviews that describe alarming deficiencies in care standards. One reviewer recounted an unsettling experience during a visit when they observed staff serving snacks without gloves or proper hygiene practices, which raised significant health concerns. More troubling was the lack of basic personal care provided; long-overdue toenail maintenance taken on by staff highlighted neglectful practices that could jeopardize residents’ well-being. Such experiences led this particular reviewer to feel compelled to remove their family member from the facility entirely.

Another aspect of concern among reviewers is communication—or rather, the lack thereof—between staff and families. Many voices echoed frustrations about being uninformed regarding any incidents involving their loved ones. Reports surfaced about elopements or injuries not being communicated effectively, fostering distrust among family members who had entrusted their loved ones' care to Somerset. One individual described an agonizing wait without hearing from staff for over a year and noted that when they finally sought answers in person about billing discrepancies, they received little support or acknowledgment from management.

In stark contrast came comments regarding the physical state and atmosphere of Somerset itself; visitors remarked on inadequate facility maintenance as well as disorganized spaces due to ongoing renovations. Complaints included unkempt interiors and even issues pertaining to animal welfare within the premises—the presence of an unhappy dog residing there stirred compassion among visitors who questioned overall cleanliness and organization levels at Somerset. Additionally, reports emerged describing encounters with rude or dismissive staff members who failed to uphold a professional demeanor while interacting with residents during meal service.

Despite these negative experiences reported by some families, other individuals found promise in what Somerset offers—a nurturing environment where engagement is prioritized through various activities tailored for residents' enjoyment. Though one reviewer pointed out that they felt limited by available activities compared to larger facilities nearby, they still commended friendly interactions with attentive staff members during their visit.

In conclusion, while Somerset of Lake Sanders may provide certain individuals with positive caregiving experiences steeped in attentiveness and community engagement, it simultaneously faces criticism over crucial aspects such as hygiene protocols and communication practices with families of residents. This mixed bag reflects broader challenges often encountered within assisted living environments where quality can fluctuate dramatically based on various factors—from staffing levels to management oversight—highlighting how essential it is for families considering such placements to conduct thorough research beforehand.

This part of Tavares, Florida, offers a convenient and easily accessible location for seniors looking to settle in a vibrant community. With several medical facilities such as Excel Pediatrics, Florida Neurology PA, and AdventHealth Medical Group Pediatrics nearby, residents can benefit from quality healthcare services. Additionally, the variety of dining options including Gator's Dockside and Kiku Japanese Steakhouse provide ample choices for enjoying meals with friends and family. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medications and other health-related needs. For leisure activities, there are parks like Eustis Lake Walk and Donnelly Park where seniors can enjoy outdoor recreation. Lastly, the close proximity to places of worship such as First United Methodist Church and St Patrick Catholic Church offers spiritual fulfillment within the community.

Physicians

• Excel Pediatrics (0.1 miles)
• Florida Neurology PA (0.2 miles)
• Serene Diagnostic Imaging (0.3 miles)
• Dr Vu's Office (0.3 miles)
• AdventHealth Medical Group Pediatrics at Tavares David Walker (0.3 miles)
• Lake Primary Care (0.3 miles)
• Lake County Preferred OB GYN (0.3 miles)

Restaurants

• Gator's Dockside (0.3 miles)
• Kiku Japanese Steakhouse (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Golden Corral (0.6 miles)
• Arby's (0.8 miles)
• Wendy's (1.2 miles)
• McDonald's (1.2 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (3.8 miles)
• Starbucks (4.7 miles)

Hospitals

• AdventHealth Waterman (0.7 miles)
• Florida Hospital Waterman (0.7 miles)
• Lrmc Riverside Urgent Care Center (3.8 miles)

Pharmacies

• Walgreens (1.2 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.9 miles)
• Lake Pharmacy (3.1 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.6 miles)

Theaters

• Epic Theatres (2 miles)

Places of Worship

• First Church Kidz (2.7 miles)
• First United Methodist Church (3.9 miles)
• First Baptist Church of Mount Dora (4.3 miles)
• St Patrick Catholic Church of Mt Dora (4.9 miles)

Parks

• Eustis Lake Walk (3 miles)
• Donnelly Park (3.7 miles)
• Trout Lake Nature (4 miles)
• Trimble Park (4.5 miles)
• Lake Idamere Park (4.7 miles)