2450 Dora Avenue, Tavares, FL 32778
For more information about senior living options: (866) 208-4318
Overall Review of Somerset
Pros
Beth is a wonderful administrator.- Beth offers to help and provides additional resources.
- Beth goes out of her way to help others.
- Beth and her team at Somerset are highly appreciated for their kindness and care.
- The staff and the facility at Somerset are highly regarded.
- Somerset provides diabetic services and facilitates Medicaid applications.
- The food is great and the staff provides exceptional care.
- The facility is a blessing for families.
- The staff coordinates social outings for residents, such as Moose Lodge and bowling.
- The staff accommodates mobility-impaired residents and takes them places with ease.
- Residents receive a lot of attention and feel safe and content.
- This family-run business provides amazing care to residents.
Cons
The staff were disrespectful, unorganized, rude, and phony.- The reviewer described the facility as terrible and criticized its communication with families and failure to provide records.
- The reviewer criticized Somerset for poor billing practices and failing to provide receipts for months.
- The facility was described as being in great disrepair inside and out.
- The staff were rude and unkind to residents, including yelling at them and speaking ill of them to one another.
- The reviewer doubted the facility could provide all the services and activities needed.
Review
Somerset in Tavares is best suited for families seeking a small, hands-on assisted living experience where personal attention and practical day-to-day support are the norm. The community’s credibility rests on Beth, the administrator, whose hands-on leadership and willingness to help extend beyond the call of duty shape daily life there. Residents benefit from direct interaction with a tight-knit staff, and the setting prioritizes continuity of care over corporate scale. Meals, transportation to local activities, and responsive leadership translate into tangible reassurance for families managing care from afar. For those who want a genuinely personal, community-style environment, Somerset delivers with a quiet, steady reliability.
But not everyone will be comfortable here. For households prioritizing relentless consistency in operations, transparent documentation, and a facility with a broader service footprint, alternatives may be worth exploring. A handful of reviews flag communication gaps, delays in providing records, and episodic disorganization that can erode trust in stressful moments. Several comments describe lapses in cleanliness or clinical oversight, and a few residents appeared to receive care that felt rushed or insufficient at times. The contrast between the warm, neighborly vibe and these governance concerns creates a decision boundary: Somerset can be excellent for heart and hands-on care, but riskier for families demanding rigid accountability and polished systems.
Among Somerset's strongest selling points is the staff's genuine, caring presence. Families repeatedly highlight Beth's leadership, kindness, and hands-on involvement as the backbone of the operation, with staff members who are attentive, friendly, and quick to help, whether arranging diabetic services, expediting Medicaid applications, or coordinating outings to the Moose Lodge and bowling. The food earns praise, and several families note cleanliness and spacious living quarters as sources of comfort. The facility’s ability to mobilize residents for activities and outings, even when mobility is limited, demonstrates practical commitment to quality of life. For caregivers managing distance and time, these daily affirmations can offset some service gaps if the core relationship with the team remains strong.
Yet the negative threads cannot be ignored. A subset of reviews describe disorganization, inconsistent communication with families, especially around incidents, and even episodes of unsanitary practice. Reports of elopement or injury without timely records, plus a director who appears slow to engage, create real anxiety for families weighing safety and accountability. Interior conditions during a tour were criticized as disrepair with ongoing renovations, clutter, and staff who seemed distracted or unkind toward residents. Taken together, these concerns portray a facility undergoing growing pains rather than delivering a consistently polished operation. For households requiring crisp processes and visible, reliable standards, these warnings carry weight.
For households considering Somerset, the path forward is to test the reality behind the reputation. Schedule multiple visits at different times, insist on meeting the administrator and key caregivers, and request up-to-date financial and medical records with a clear point of contact and expected response times. Probe how care plans are created and updated, how often families are informed of changes, and what safeguards exist to prevent lapses in hygiene or delays in care. Confirm whether transportation to social activities, like lodge events or community outings, truly fits the resident’s needs. In short, verify that warmth is backed by reliable systems before committing, and use concrete checks to measure ongoing accountability.
Somerset offers a compelling option for those who value a personal, family-driven approach and are prepared to monitor the quality of operations closely. The staff’s dedication can deliver meaningful daily life improvements, and the culinary and social aspects often rise above expectations. However, the potential for communication gaps, inconsistent administrative handling, and care-environment concerns means alternatives should be considered for residents requiring rigorous governance and consistently high sanitation standards. If choosing Somerset, align expectations with Beth and the team and enter with a clear plan for ongoing oversight; if those conditions cannot be met, explore other communities where formal processes and scalability support peace of mind as reliably as daily kindness.
60 resident community capacity
Studio apartments
Assisted Living
Memory Care
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
English
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