Coram Healthcare is a senior community in Tampa, FL.
Information last verified:
6204 Benjamin Rd # 200, Tampa, FL 33634
To contact a resident: (813) 884-6987
For more information about senior living options: (866) 208-4318
Some home health nurses receive high praise from families.
A few reviewers highlight an individual nurse as timely, polite, and careful. One family also specifically mentions courtesy and respect in their experience. In other feedback, residents describe that even when the company side was upsetting, the home health nurse was still the best part of the interaction.
Residents and families describe repeated communication problems.
Several reviewers say they were not contacted when expected, including missed pickups, no shows, and delayed responses after calls. Others describe long hold times, dropped calls, or messages that did not lead to follow-through. A few also report that important coordination steps—like getting orders or supplies moving—did not happen promptly, which then affected medication timing.
Many reviews describe incorrect deliveries or missing items.
Multiple reviewers report receiving the wrong supplies, quantities, or equipment components, including cases where critical parts were missing for administering treatment. Others mention having to call repeatedly until the correct items shipped, or having supplies that arrived unusable. Some families also describe challenges getting specialized items when something broke or when they needed updates quickly.
Residents and families describe reliability issues with care visits.
A few reviewers say nurses did not arrive as expected, or that care tasks were missed, which then impacted medication administration or monitoring. One reviewer describes delays in getting needed antibiotics after discharge. Another mentions that expected in-person steps did not happen when planned, leaving them to manage the situation without timely support.
Reviews frequently point to billing problems and unexpected charges.
Several reviewers raise concerns about how invoices are handled, including confusing billing details and difficulty getting clarification. Others describe charges related to medication coverage, denial of returns, or feeling overbilled for drugs and supplies. A few also report collection activity or being billed after treatment, as well as service disruptions tied to insurance or program payments.
Many reviews criticize professionalism in customer service.
Multiple reviewers describe rude or dismissive interactions when they tried to get help, including reports of people being unwilling to assist. Some also say staff were unprofessional during urgent issues, or that they experienced abrupt handling without real resolution. While a few reviewers are positive about specific nurses, the company-level customer service appears to be a recurring source of frustration.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Tampa International (2 miles away) St. Petersburg-Clearwater International (11 miles away)Coram Healthcare is located at 6204 Benjamin Rd # 200, Tampa, FL 33634 in Hillsborough County, Florida
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Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
