Comfort Angels Care, Inc. - Tampa, FL in Tampa, FL

Pros

• The team at Comfort Keepers is amazing, caring, professional, and consistently on time.
• They treat clients with respect and compassion, and their communication is excellent.
• They are the best and can be counted on to provide bilingual, 24/7 support.
• The staff is compassionate, attentive, and goes above and beyond to make clients feel valued.
• Comfort Keepers provides excellent caregivers who are kind, dedicated, and loving to loved ones.
• The office staff are efficient, professional, and highly praised by clients.
• Karlita and the caregivers are warm, trustworthy, and comforting, offering peace of mind to families.
• The owner, Matthew, is professional, reliable, and accessible.

Cons

• They are tired of the staff the agency sends, alleging some have immigration issues and behaved inappropriately toward the reviewer's husband.
• They claim a CNA without wound certification changed bandages after surgery, which led to a MRSA infection and months in the hospital.
• They say the staff come to the home discussing personal problems about their kids, marriage, and finances, which they view as unprofessional.
• They report a nurse was fired after items went missing from their home.
• They state the CNAs sent are not experienced or professional, despite this being government-paid care.
• They feel the care quality does not match the payment from the military/government.

Review

This community is best suited for families seeking reliable in-home senior care in the Tampa area, with a strong emphasis on compassionate, professional aides and a responsive, hands-on office team. It works well for clients who want caregivers who show up on time, communicate clearly, and treat elders with dignity and respect. The model also appeals to families who value flexibility: the ability to tailor schedules, adjust care levels as needs shift, and rely on a 24/7 on-call resource to manage urgent or changing situations. In short, it serves as a practical, home-centered solution for those who prize steady daily support and a family-like care environment.

Those who may want to consider alternatives include families seeking highly specialized medical nursing around the clock or extremely stringent caregiver continuity with zero turnover risk. For households managing complex medical conditions that require frequent shifts between skilled nurses or highly regulated clinical oversight, a traditional skilled nursing facility or a different agency with a more rigid caregiver-matching process may be preferable. Additionally, any family with serious concerns about caregiver vetting, background integrity, or experiences of a past agency that emphasizes medical acuity over personal fit might want to compare other providers before committing.

The principal strengths - exceptional caregiver professionalism, timeliness, and warmth - often offset the most notable drawbacks. Across many experiences, aides are described as caring, patient, and capable, with strong communication that keeps families informed. Bilingual staff and a 24/7 phone line reduce translation barriers and anxiety, especially when coordinating care across family members who live far away. Office leaders and coordinators are repeatedly highlighted for accessibility and responsiveness, with owners and managers seen as genuinely invested in keeping care aligned with family needs. For families navigating dementia or end-of-life care, the team's ability to deliver compassionate, patient-centered service makes a meaningful difference and often translates into a more peaceful, in-place stay for a loved one.

There are, however, a minority of reviews that flag cautionary notes. A few accounts describe inconsistent experiences with individual caregivers, including concerns about professional boundaries and the fit of certain aides. Other comments point to moments when a caregiver's medical qualifications appeared insufficient for a post-surgical or wound-care scenario, underscoring the real risk of uneven caregiver expertise in a home setting. Some families report difficult interpersonal dynamics or personal disclosures from staff that felt inappropriate or unhelpful, highlighting the importance of ongoing supervision and a clear care plan. While these issues are not ubiquitous, they are credible signals that care needs to be tightly managed, with explicit expectations and a robust escalation process.

Overall, the positives tend to outpace the negatives when families prioritize consistent communication, flexible care, and a compassionate approach to aging at home. The combination of attentive aides, a supportive office structure, and the ability to keep a loved one out of a facility environment makes this option a strong fit for many households facing long-term home care decisions. For those who want to minimize logistical friction - owing to reliable scheduling, bilingual access, and on-demand support - the practical advantages are compelling. The practical risk, however, is the potential variability in caregiver experience; mitigating this requires careful onboarding, a clear care plan, and proactive supervision.

To move from consideration to confidence, prospective clients should request a formal care plan before starting, verify caregiver qualifications and wound-care capabilities, and insist on a consistent primary caregiver pair with a back-up team. Ask for detailed feedback channels and a defined process for addressing any concerns quickly, including escalation steps and regular care-plan reviews. Inquire about trial periods to test fit, and ensure contract language covers rates, scheduling, and what happens if needs intensify. When these guardrails are in place, Comfort Angels Care emerges as a practical, trusted choice for families seeking substantive in-home support, with the reassurance that a caring, capable team will remain accessible and aligned with the elder's daily life.

This part of Tampa, Florida, offers a variety of amenities and services that cater to senior living. With several cafes, restaurants, pharmacies, parks, theaters, physicians, places of worship, and hospitals within a few miles radius, residents have easy access to essential resources. The proximity to popular chains like Starbucks and CVS Pharmacy ensures convenience for daily needs. Additionally, the presence of respected medical facilities such as South Shore Cardiovascular Associates and Family Medical Care of Riverview indicates quality healthcare options nearby. The area also features recreational spaces like McKay Bay Nature Park and Curtis Hixon Waterfront Park for leisure activities. Overall, this location provides a well-rounded environment suitable for seniors seeking a comfortable and convenient lifestyle in Tampa.

Cafes

• Starbucks (2.2 miles)
• Foxtail Coffee Bb Riverview (2.4 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.8 miles)
• JW Marriott Market Cafe (4.6 miles)
• Starbucks (4.7 miles)

Restaurants

• McDonald's (2.3 miles)
• Culver's (2.5 miles)
• Sushi Yama (2.6 miles)
• Smokey Bones Bar & Fire Grill (3.3 miles)
• Ford's Garage (3.3 miles)
• Olive Garden (3.3 miles)
• McDonald's (3.3 miles)

Parks

• McKay Bay Nature Park (2.9 miles)
• Grant Park (3.3 miles)
• Sterling Ranch Park (3.6 miles)
• Curtis Hixon Waterfront Park (5.2 miles)
• Mango Dog Park (6.1 miles)

Pharmacies

• Walmart Pharmacy (3.3 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.5 miles)
• Winthrop Town Center (4.7 miles)

Theaters

• AMC The Regency 2 (3.4 miles)
• Xscape Theatres Riverview 14 (3.4 miles)

Physicians

• South Shore Cardiovascular Associates (3.4 miles)
• Florida Orthopaedic Institute (4 miles)
• Family Medical Care of Riverview (5 miles)
• Florida Community Cancer (5.1 miles)
• Women's Care Florida (5.3 miles)
• Kilgore, John Brandon Medical Center (5.5 miles)
• Digestive Diseases Associates of Tampa Bay (5.7 miles)

Places of Worship

• Limona Village Chapel United Methodist Women (4.5 miles)
• The River at Tampa Bay Church (4.5 miles)
• Nativity Catholic Church (6.3 miles)
• Nativity Catholic School (6.3 miles)

Hospitals

• Brandon Ambulatory Surgery Center (5.3 miles)
• Total Imaging - Parsons (5.7 miles)