Pelican Landing

Pros

• The cleanliness and friendliness of Pelican Landing create a welcoming atmosphere for residents and visitors.
• Residents appear happy, and the staff is described as wonderful and attentive to their needs.
• The facility offers a variety of amenities, including a beauty shop, physical therapy room, craft room, and lovely dining options.
• The activities provided for residents are varied and engaging, with special events like elaborate holiday parties being well-organized.
• Families appreciate the willingness of the staff to listen to concerns and accommodate reasonable requests for improvements.
• Overall, Pelican Landing is well-maintained, providing good food and a range of choices for its residents.
• Many visitors express satisfaction with their decision to choose Pelican Landing for their loved ones' care.

Cons

• The quality of care declined after an administration change, leading to inadequate staffing and oversight in memory care.
• The food options were disappointing, particularly during evening meals, with complaints about lackluster menu choices.
• Residents frequently experienced falls, indicating potential issues with supervision and staffing adequacy.
• Financial policies regarding payment while residents are hospitalized or in rehab were viewed as inflexible and unreasonable.
• The facility's design was criticized for not accommodating the needs of residents with cognitive impairments effectively.
• There was a lack of consistency in staff, with high turnover rates leading to concerns about continuity of care.
• Communication about resident care and incidents was perceived as insufficient, causing anxiety for family members.
• The activities director position remained unfilled for an extended period, impacting the quality of engagement offered to residents.

Review

Pelican Landing Assisted Living and Memory Care has garnered mixed reviews from families seeking care for their loved ones, reflecting the complexities involved in such a crucial decision. During tours of the facility, many visitors have reported positive experiences, highlighting its cleanliness, friendly staff, and engaging atmosphere. Reviewers often comment on the well-maintained premises that boast various amenities like a beauty shop, physical therapy room, craft room, and a magnificent dining area. One visitor was particularly taken by the elaborate Halloween party being organized for residents, which showcased the efforts made to promote social interaction and joy within the community.

Despite these positive aspects, some families have raised concerns regarding changes in management and staffing that have impacted the quality of care over time. One review detailed how a shift in administration led to several key personnel leaving the facility without adequate replacements. This change was noted during a difficult period when a resident experienced multiple falls due to inconsistent staff training and oversight. While initial impressions were favorable regarding staff competency in managing conditions like dementia and Parkinson's disease, reports indicate that as staffing issues arose—resulting in high turnover—the quality of care diminished significantly.

The experiences shared reveal an ongoing ambivalence about Pelican Landing’s operational practices. Many families expressed gratitude for the overall attitude of the staff members they encountered while also noting areas where they felt financial practices could be more considerate. For instance, there were complaints about having to pay full fees even when residents were temporarily hospitalized or in rehabilitation facilities—a situation many believe warrants some financial leniency given that meals and care services would not be utilized during those periods.

Another critical point raised by reviewers pertains to food quality and meal options provided at Pelican Landing. Although some praised its offerings as "good," others described them as inconsistent or lacking variety—particularly criticizing nighttime menus that often featured uninspired choices like sandwiches and chips instead of healthier options such as fresh fruits or vegetables. Families found these dietary limitations concerning considering their loved ones’ health needs would benefit from better nutrition.

Additionally, visitors pointed out deficiencies in how the facility was designed with respect to assisting residents with cognitive impairments or mobility challenges effectively. Reviewers noted that while Pelican Landing had an appealing appearance reminiscent of a hotel lobby—ideal for impressing visiting family members—it may not have adequately prioritized features beneficial for memory care residents who require clearer navigation cues through hallways or thoughtfully chosen auditory stimuli pertinent to their ages.

In conclusion, while Pelican Landing offers various engaging activities and maintains a pleasant environment conducive for socialization among its residents—critical factors contributing positively towards their emotional wellbeing—the overarching sentiment suggests significant improvements are necessary both in staff stability and operational policies regarding patient care expenses. For families contemplating assisted living options within such environments, thorough research into each facility’s long-term viability is essential; experiences shared by previous residents' relatives underscore that diligence can lead one toward making informed decisions tailored best for individual needs amidst ever-changing circumstances in senior care environments like Pelican Landing.

Physicians

• Advanced Surgical Associates (0.1 miles)
• Sebastian Heart Center (0.1 miles)
• Advanced Urology Associates of Florida (0.7 miles)
• Florida Pain Management Associates (0.9 miles)
• Sebastian Primary Care (0.9 miles)
• Joseph P Crawford MD (1 miles)
• Water's Edge Dermatology (1.1 miles)

Pharmacies

• Sebastian Discount Pharmacy (0.4 miles)
• Walgreens (0.6 miles)
• Bay Street Pharmacy (1 miles)
• Consulting Pharmacists (1.5 miles)
• Winn-Dixie (3.8 miles)
• Walgreens (3.8 miles)
• Walgreens (5 miles)

Restaurants

• Ay Jalisco (0.5 miles)
• Squid Lips (0.8 miles)
• Capt Hiram's Resort (1 miles)
• Vic's Pizza Italian Restaurant (1.5 miles)
• Wasabi Thai Sushi (1.5 miles)
• Pareidolia Brewing Company (1.9 miles)
• Mulligan's Beach House Bar & Grill Sebastian (1.9 miles)

Hospitals

• Select Medical Corporation (1.2 miles)
• Indian River Memorial Behavioral (13 miles)
• Indian River Memorial Hospital Heliport (13 miles)
• Medical Specialty Procedures L.C (13.1 miles)
• Labor And Delivery (13.2 miles)
• Indian River Medical Center (13.2 miles)

Parks

• Sebastian Inlet State Park (2.8 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (11 miles)
• Rio Coco Beans (12.8 miles)

Places of Worship

• St John of the Cross Catholic Church and Office (12.9 miles)

Transportation

• Paris Air (12.9 miles)
• Vero Beach Municipal Airport (KVRB) (13.1 miles)
• Vero Beach Municipal Airport (VRB) (13.2 miles)

Theaters

• AMC Indian River 24 (13.2 miles)