Gentiva Health Svc

Pros

• The reviewers described Affinity Hospice as compassionate, thorough, and devoted in caring for loved ones.
• Philomena, Jeff, the nurses, music therapy, and Jamie were praised as amazing and deeply supportive beyond standard hospice care.
• The staff were caring, gentle, and went the extra mile, treating patients like family.
• Affinity provided 24/7 availability and remained responsive to needs.
• Grief counseling and ongoing family support were highlighted as invaluable services.
• Families were able to pass peacefully at home with loved ones present.
• Specific staff members (Mindy, Leahann, Ken, Fabiola, Elcar, Patty, Christine, Bob, Gaime) were singled out for exceptional care and support.
• The organization stayed in touch after the event, showing continued care.

Review

Families in the Port Charlotte and Punta Gorda areas found a steady anchor in Affinity Hospice during some of their most challenging times. Across several heartfelt testimonials, caregivers described a transition into hospice care that was handled with warmth, clarity, and proactive involvement. When a loved one needed more care than usual, Philomena stepped in to help get mom signed up with Affinity, and from the first contact onward, the team was attentive, communicative, and deeply committed to comfort and dignity. The consistent message was that Affinity made a difficult process feel more manageable by ensuring questions were answered and needs were anticipated.

The day-to-day experience with Affinity's team spoke volumes about their approach to caregiving. Families recalled receiving multiple weekly calls from nurses and even a pastor, reflecting a level of ongoing engagement that went beyond standard medical care. The staff were described as loving and dedicated, capable of handling a caregiver who could be quite difficult at times, without losing patience or focus on the patient's well-being. In short, the care was thorough, compassionate, and delivered with a sense of genuine affection for the person they were helping.

A hallmark of these reviews is how the entire Affinity Care team extended care beyond the clinical realm. Philomena and Jeff stood out as exceptionally devoted, but the praise extended to all nurses, the music therapist, and the grief counselor Jamie. Families emphasized that Affinity's support did not stop with the patient; grief counseling was readily available and highly valued for family members navigating loss. The presence of clergy, such as Jeffrey, also contributed to a sense of holistic support, underscoring that spiritual and emotional comfort were integral to the care experience.

Many comments highlighted the peace and dignity with which their loved ones passed. One account noted that a patient was able to pass peacefully at home with family by her side, a testament to the team's ability to coordinate comfort-enabling care in a familiar setting. Another family emphasized that their husband received attentive, 24/7 support and could reach out for anything at any time. The overarching impression was that Affinity's staff not only managed medical needs but also provided steadiness and reassurance during some of life's most intimate moments.

There were especially poignant moments shared about caring for a child and a spouse, underscoring the breadth of Affinity's reach. A family who lost a son on May 14th described the staff as absolutely amazing, expressing relief that Affinity's presence brought comfort and reduced stress during an unbearably stressful time. They specifically called out Mindy, Leahann, and Ken for their care and compassion, making it clear that the team's support extended to the bereavement phase as families began to navigate an unimaginable loss. The sentiment was clear: Affinity stood with families when they needed it most and remained a steady, compassionate presence throughout.

Other testimonials highlighted the tenderness with which a wife was cared for by all involved nurses and CNAs, who treated her as family - gentle, compassionate, and willing to go the extra mile. The sense of genuine care permeated every interaction, whether it involved direct medical tasks, emotional support, or simply listening to concerns and questions. The inconsistency of a difficult diagnosis or situation did not deter the team from offering patient, respectful, and thorough attention.

Finally, several remarks spoke to the professionalism and reliability of the intake and care teams. Reviewers praised the intake coordinator, doctor, social worker, and nurses for their overall excellence, noting that everyone contributed to making an incredibly painful time as comforting as possible. The message was consistent: Affinity was transparent, responsive, and committed to keeping families informed. And when new needs arose - whether logistical questions or emotional support - Affinity remained accessible, even following the events themselves, facilitating ongoing connections with counselors like Gaime to help families process their experiences and find grounding.

Taken together, these reflections paint a picture of a hospice provider that embodies steadfast presence, comprehensive support, and a deep respect for the human experience at end of life. Philomena and Jeff, along with the broader team of nurses, CNAs, music therapists, clergy, and counselors, are repeatedly cited as living out a mission of care that is both technically proficient and profoundly compassionate. Families leave with a sense of dignity for their loved ones and gratitude for a team that stood by them through the most challenging days, offering practical help, emotional relief, and a compassionate handshake that extended well beyond the final moment.

Located in the heart of Port Charlotte, Florida, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With popular restaurants such as Hooters, Olive Garden, and Red Lobster within a short distance, you can enjoy delicious meals without having to travel far. Additionally, there are reputable pharmacies nearby like Walgreens and Walmart Pharmacy for all your medication needs. Access to quality healthcare is also readily available with physicians and hospitals such as Harbor Cardiology & Vascular Center PA and Fawcett Memorial Hospital just a short drive away. For leisure activities, cafes like Metro Diner and Panera Bread provide excellent options for socializing with friends. Furthermore, there are peaceful places of worship like New Day Christian Church and scenic parks like McGuire Park and Port Charlotte Beach Park where you can relax and enjoy the outdoors. Overall, this area offers a well-rounded community perfect for seniors looking to live comfortably in Port Charlotte.

Restaurants

• Hooters (0.3 miles)
• Olive Garden (0.3 miles)
• Red Lobster (0.3 miles)
• Arby's (0.3 miles)
• Bob Evans (0.3 miles)
• Chili's Grill & Bar (0.4 miles)
• Burger King (0.5 miles)

Theaters

• Regal Town Center - Port Charlotte (0.5 miles)

Pharmacies

• Patient Care Pharmacy (0.6 miles)
• Polidoro, Angelique Millennium Physician Group (0.9 miles)
• Walgreens (1 miles)
• Walmart Pharmacy (1.6 miles)
• WM Neigh. Market Pharmacy (1.6 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.1 miles)

Physicians

• Harbor Cardiology & Vascular Center PA (0.6 miles)
• Coastal Dermatology (0.7 miles)
• Laura Tait (0.9 miles)
• Melody Hope Burt (0.9 miles)
• Millennium Physician Group (0.9 miles)
• Dr Susan Williams (1.2 miles)
• Florida Cancer (2.6 miles)

Hospitals

• Murdock Ambulatory Surgery Center (0.7 miles)
• North Port Ambulatory Clinic (2.9 miles)
• Fawcett Memorial Hospital (3.5 miles)
• Maternal Child Center (3.6 miles)
• Bayfront Health Port Charlotte (3.6 miles)
• Tele Care (3.6 miles)

Cafes

• Metro Diner (0.8 miles)
• Panera Bread (1.1 miles)

Places of Worship

• New Day Christian Church (1.8 miles)

Parks

• McGuire Park (3.1 miles)
• Port Charlotte Beach Park (4.3 miles)
• Higgs Park (4.4 miles)
• Pine Park (4.4 miles)