Senior Garden Assisted Living
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4034 Eagle Feather Drive, Orlando, FL 32829
For more information about senior living options: (844) 490-3973
From the very start, the sense of welcome and belonging at Excellence Senior Living and Excellence Assisted Living comes through in every note. Families describe a place that feels like home, where new residents and their loved ones are greeted with warmth and patience. The care teams are repeatedly praised for their kindness, gentleness, and ability to meet the physical needs of residents, and many families express deep gratitude for the way the staff makes the transition into care feel seamless and supported.
A recurring thread centers on Jasmine Miller, the Resident Care Director. Across multiple reviews, she is celebrated as truly incredible, deeply involved, and personally attentive to the needs of more than 200 residents. Reviewers note that she organizes her team with efficiency, keeps a steady daily pulse on operations, and demonstrates generosity with her time and attention. Families consistently credit Jasmine with creating a smooth, well-coordinated experience, and they express immense appreciation for how she helps both residents and families navigate care decisions and daily concerns. Her presence is repeatedly linked to the sense that residents are understood and well cared for.
The leadership team at Excellence also earns high praise. Kelly VanCleve, the Executive Director, is highlighted for her accessibility and responsiveness, especially when families have questions about transitions, Medicaid, Medicare, or other eligibility concerns. Jasmine and Kelly are described as a strong duo who work to keep families informed and reassured, while a "go-to" head nurse named Lisa is singled out as a dependable point of contact for the mom in their care. Beyond administration, families applaud the kitchen staff, front desk, maintenance crew, and nursing team for their camaraderie, reliability, and friendly service, noting that every department plays a part in making the living environment supportive and respectful.
Moments of personal connection stand out as well. In one vivid account, a father's fall in the parking lot became a turning moment when a staff member named Eddie, who happened to be in the reception area, sprang into action without being asked. Eddie helped the fallen resident regain his footing, and the family expresses heartfelt gratitude, calling Eddie an asset who embodies kindness and care. Stories like these illustrate the compassionate, hands-on culture that families repeatedly describe as characteristic of Excellence.
Visitors also credit the on-site atmosphere and tours for conveying safety and peace of mind. The Marketing Director, Derick Waines, is commended for providing thoughtful tours and for conveying a caring spirit that helps families feel at home from the moment they step through the door. Families describe leaving with confidence in the facility and with a sense that residents will be nurtured and respected. The sentiment extends to the broader staff, who are described as genuinely caring and welcoming during visits and events, such as game nights that demonstrate an active, engaging environment for residents.
Estefany Gibson, a Med Tech, is highlighted for outstanding, compassionate care that has a meaningful impact on both residents and their families. After a less positive experience at a different facility, families found Estefany's attentiveness - captured through camera checks, personalized routines, and a warm, humorous demeanor - reassuring and restorative. Her bilingual abilities are also noted as a significant asset, enabling clearer communication with diverse residents and families. The overall impression is that Estefany embodies the commitment to high-quality, empathetic care that families associate with Excellence.
Several reviews emphasize the pride families take in the community's overall culture. The facility is described as bright, clean, and inviting, with staff across departments - maintenance, kitchen, and front desk - working together to ensure smooth operations and a positive atmosphere. Memories of transitions, such as moving from skilled nursing to assisted living, are described as well-supported and well-managed by the team, particularly by office staff like Derick and Kelly, who help families navigate the practical and logistical details with patience and clarity. The sense of family is reinforced by ongoing communication and involvement from staff like Jasmine, who remain consistently engaged with residents' day-to-day well-being.
A few notes reflect the complexities of care, including a negative comment about a specific interaction. One reviewer expressed frustration, describing Derrick (the Marketing Director) as having hung up when asked about Medicaid information for a dad who does not have substantial means. This remark stands apart from the many overwhelmingly positive testimonials and serves as a reminder that every experience can differ, even in a facility that many families praise for its devotion to residents. The overall voice of the collection remains strongly favorable toward Excellence, with multiple affirmations that the staff, leadership, and culture align closely with the values of genuine care, respect, and family-centered service.
Overall, Excellence Senior Living and Excellence Assisted Living emerges as a place many families trust and recommend. The consistent threads - compassionate, attentive care; proactive leadership; responsive, family-friendly communication; and staff who go above and beyond in everyday moments - create an impression of a community that truly honors its residents. From the everyday kindness of the care teams to the memorable acts of staff like Eddie on a difficult day, and the steady guidance of Jasmine Miller and Kelly VanCleve, these reviews convey a deep appreciation for a place that families see as not only a care facility but a welcoming home where loved ones are respected, connected, and cherished.
Senior Garden Assisted Living in Orlando, FL offers a nurturing and comfortable environment for seniors seeking board and care home services. This community provides various amenities to ensure the well-being and convenience of its residents.
The dining room allows residents to enjoy their meals in a communal setting, while the fully furnished living spaces provide a sense of comfort and familiarity. The beautiful garden area creates a serene outdoor space for relaxation and socialization.
Housekeeping services are provided to maintain cleanliness and tidiness within the community. Move-in coordination is also available to assist new residents with a smooth transition into their new living arrangements. In addition, seniors can stay connected with family and friends through telephone and Wi-Fi/high-speed internet services.
Senior Garden Assisted Living understands the importance of personalized care and offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists residents in coordinating with their healthcare providers to ensure comprehensive care.
For those with specific dietary needs, diabetes diet, special dietary restrictions, and meal preparation services are provided. Medication management ensures that residents receive their prescribed medications on time.
Transportation arrangement for medical appointments is available to ensure that seniors can easily access necessary healthcare services. Additionally, transportation to doctors' appointments is provided for added convenience.
The community offers scheduled daily activities to promote social engagement and overall well-being among residents. Nearby cafes, restaurants, pharmacies, places of worship, theaters, and transportation options provide additional ease in accessing various amenities and services.
At Senior Garden Assisted Living in Orlando, FL, seniors can expect compassionate care in a comfortable environment where their needs are met with utmost attention and professionalism.
This part of Orlando, Florida, offers a convenient and diverse range of amenities for senior living. With multiple cafes, pharmacies, restaurants, theaters, physicians, places of worship, parks, and hospitals within a few miles radius, residents have easy access to essential services and entertainment options. The presence of popular chains such as Starbucks, CVS Pharmacy, Chick-Fil-A, and Walgreens ensures convenience in daily errands. Additionally, the proximity to reputable healthcare facilities like Orlando Regional Medical Center and Winter Park Memorial Hospital provides peace of mind for seniors in need of medical care. Overall, this area presents a well-rounded living environment with various opportunities for leisure and healthcare needs.
Senior Garden Assisted Living is located at 4034 Eagle Feather Drive, Orlando, FL 32829 in Orange County, Florida
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