Home Care Assoc

Pros

• Idalmis P?rez is described as going above and beyond in caring for her client.
• The family credits Idalmis P?rez with enabling them to cope during hospice due to her assistance.
• Maxine is described as cheerful, hardworking, and a positive presence in the home.
• Elaine is described as patient, compassionate, and genuinely caring, creating a warm, family-like environment.
• Behanker is described as hardworking, professional, and compassionate.
• The staff at QwestCare are described as exceptional and responsive, with Randy praised for professionalism, knowledge, and patience.
• Colleen Lewis is described as helpful and conscientious.
• The company is described as great, providing affordable care and compassionate, gentle caregivers.

Review

The experiences shared by families and clients of QwestCare paint a portrait of a home health and hospice support team that consistently goes beyond the basics of care. Across multiple accounts, the agency is praised for providing not only essential aide services - help with personal care, feeding, meals, light housekeeping, and even light home maintenance - but also the warmth, patience, and steady reliability that give caregivers a sense of security and peace of mind during challenging times. In every story, the human connection at the heart of caregiving shines through, supported by responsive and respectful agency leadership.

One caregiver, Idalmis P?rez, stands out for going above and beyond the typical call of duty. She tended to a mother in hospice with an extraordinary level of care that felt more like family than professional duty. The praise is emphatic: she was never harsh, always compassionate, and her presence made a profound difference during a difficult period. The family emphasized that they could not have endured without her, and they asked the agency to convey their deep gratitude to this remarkable staff member. The sentiment reflects more than gratitude for tasks performed; it acknowledges the personal impact of Idalmis P?rez's kindness and dedication on both patient and loved ones.

Another glowing testament comes from the caregiver Maxine, who was described as "the best" after just a few weeks on the job. The reviewer highlighted her upbeat, cheerful demeanor - she arrives smiling, often singing or humming as she completes light housekeeping tasks. Beyond her efficiency, she engages in conversation with a husband recovering from major surgery, offering a positive, supportive presence in the home. The message is clear: Maxine's energy and commitment have left a lasting impression, and the family feels fortunate to have her as part of their care team.

Elaine's care for a mother with dementia is described as a true blessing. The reviewer notes that Elaine possesses extraordinary patience and compassion, qualities essential for dementia care. Elaine treats the mother with kindness and respect, but she also goes further by welcoming her into her own family, creating a sense of belonging and a warm, loving environment. This generosity provides not only quality care but also immeasurable peace of mind for the family. The caller offers wholehearted recommendation, emphasizing Elaine's compassionate and dedicated approach to care.

There is also appreciation for Behanker, described as a caregiver who combines hard work with genuine care and professionalism. The reviewer characterizes Behanker as compassionate and notes the good fortune of having her as a caregiver. The sentiment underscores the broader theme: the combination of reliability, skill, and sincere care makes a meaningful difference in the daily lives of clients and their families.

Several reviews elevate the agency's overall responsiveness and leadership. The staff at QwestCare are praised for returning phone calls promptly, a simple but crucial aspect of trusted care. The reviewer specifically thanks Randy for his professionalism, knowledge, and patience, highlighting how such conduct is both welcomed and needed in caregiving. This sentiment recurs in other comments praising Randy's attentiveness and his efforts to ensure that caregivers are well matched to each client's needs. The ability of the agency to listen, respond, and tailor matches appears to be a defining strength.

Individual client and family experiences extend to specific individuals who helped with non-clinical but essential tasks. Colleen Lewis is remembered for assisting with apartment cleaning in a conscientious and helpful manner, while another reviewer notes Randy's ongoing accessibility, respectfulness, and commitment to finding compatible caregiver matches. The accumulation of these stories reinforces a clear picture: the agency's staff take ownership of the client experience, coordinating care and ensuring a good fit between caregiver skills and patient needs.

Overall, the testimonials convey a deep appreciation for the people behind QwestCare. Clients describe themselves as satisfied and grateful - whether for a caregiver who provides gentle, compassionate daily care or for a team that supplies dependable, timely communication when plans need to adapt. The caregivers cited - Ms. Dee, Kyra, Katrina, and others - are referenced not only for their competence but for the respect, warmth, and personal attention they bring into homes. Families repeatedly credit the agency with improving quality of life for their loved ones and with giving them much-needed reassurance during times that can be overwhelming.

In summation, these experiences depict an agency that consistently demonstrates empathy, professionalism, and reliability. The caregivers are celebrated for their patience, gentleness, and unwavering dedication to treating loved ones like family. Non-care tasks are handled with the same level of care as direct medical or personal assistance, and the agency's leadership - especially Randy - emerges as a steady, supportive presence that helps families navigate care with confidence. The collective voice of these reviews is one of gratitude and strong trust in QwestCare's ability to deliver compassionate, high-quality home health and hospice support.

This part of Orange City, Florida, offers a convenient and accessible location with a variety of amenities nearby. With several popular restaurant chains within walking distance, such as Arby's, McDonald's, and Popeyes Louisiana Kitchen, you can easily satisfy your dining needs. Additionally, there are cafes like Rhonda's Kitchen and Starbucks within close proximity for a quick coffee fix or casual meal. For healthcare needs, there are multiple pharmacies and medical facilities nearby, including CVS Pharmacy and Lake Mary Pediatrics. If you enjoy spending time outdoors, you'll appreciate the parks in the area like Gateway Park and Blue Spring State Park for leisurely walks or picnics. The AdventHealth Fish Memorial hospital is also conveniently located for any medical emergencies. Overall, this part of Orange City offers a comfortable and convenient lifestyle with easy access to essential services for senior living.

Restaurants

• Arby's (0.2 miles)
• McDonald's (0.2 miles)
• Popeyes Louisiana Kitchen (0.2 miles)
• Olive Garden (0.2 miles)
• Applebee's (0.4 miles)
• Taco Bell (0.5 miles)
• Five Guys Burgers & Fries (0.7 miles)

Cafes

• Rhonda's Kitchen (0.2 miles)
• Starbucks (0.7 miles)
• Starbucks (4.6 miles)
• Trilogy Coffee Roasting Co. (7.5 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.6 miles)
• Walmart Pharmacy (1.2 miles)
• Value N Care Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Winn-Dixie (2 miles)
• Walgreens (2.3 miles)

Physicians

• Lake Mary Pediatrics (0.4 miles)
• Asthma Allergy Care Center (0.4 miles)
• Florida Orthopaedic Associates PA (0.7 miles)
• Met Care (0.7 miles)
• Pain Medicine Prc Associates (0.9 miles)
• Orange City Imaging (0.9 miles)
• Atlantic Ear Nose & Throat (0.9 miles)

Parks

• Gateway Park (0.6 miles)
• Blue Spring State Park (1.7 miles)
• Bill Keller Park (2.8 miles)
• Campbell Park (4.6 miles)
• Mariner's Cove Park (5.4 miles)
• Hontoon Island State Park (5.4 miles)
• Lake Beresford Park (5.6 miles)

Hospitals

• AdventHealth Fish Memorial (0.8 miles)

Places of Worship

• Identity Church (2.8 miles)
• Central Baptist Church (7.5 miles)

Transportation

• Debary Sunrail Station (4.7 miles)
• Sanford Sunrail Station Sanford (7.3 miles)