Preferred Care at Home of Naples

Pros

• Preferred Care at Home of Naples provides a five-star home care experience and comes highly recommended.
• The agency ensures excellent communication, with an easy-to-use app and proactive check-ins by the owner and staff.
• Caregivers are outstanding - thoughtful, kind, and attentive, forming meaningful connections with both patients and their families.
• The services enable families to keep their loved ones at home with competitive pricing.
• Alison Holmes and her team are professional, responsive, and deeply committed to quality care.
• The caregiving staff are reliable, punctual, and genuinely compassionate.
• The team takes careful, proactive steps to protect fall risks and keep patients safe.
• The service gives families peace of mind and reduces stress during difficult times.
• The caregivers instantly feel like family, enriching the loved ones' daily lives.

Cons

• Caregiving for a dementia patient is not easy and will get expensive.
• There was a glitch in getting the insurance company to reimburse in a timely fashion.
• Working with home care agencies is not cheap nor easy.

Review

Preferred Care at Home of Naples is best for families that want to keep a loved one living at home with highly personalized, reliable in-home support. The Naples-based agency excels for seniors dealing with dementia or mobility challenges who require consistent, compassionate caregivers and proactive coordination from a small, owner-led team. The service leans into transparency and trust: an easy scheduling app with caregiver photos, regular check-ins from the owner or staff, and a proactive approach to shifting needs. For households prioritizing continuity, familiarity, and emotional reassurance that care is happening in familiar surroundings, this team stands out as a practical, confident choice.

Alternatives deserve consideration when the objective shifts from home-based comfort to simpler care management or when family capacity to sustain a long-term caregiving plan is limited. If 24/7 hands-on supervision is essential but family members cannot invest the required coordination, a traditional assisted living or memory-care community with on-site clinical oversight may fit better. Likewise, if budget constraints demand the most economical route or if a loved one requires steady, round-the-clock nursing rather than home-life supports, an in-community setting can offer predictable coverage and less logistical burden. In short, this agency shines for staying in home, but households facing limited time, higher acuity needs, or stricter budget realities may want to compare alternatives.

Core strengths show up in how care teams interface with families and patients. Caregivers are repeatedly described as outstanding, thoughtful, and genuinely warm, taking the time to learn routines, preferences, and family dynamics so care feels seamless and tailored. The scheduling app and regular outreach from the owner reduce surprises and keep the process transparent, while the founder's hands-on involvement ensures staff are well trained and aligned with evolving needs. Practical vigilance around safety, including fall prevention, translates into steady, unobtrusive support that lets families return to their lives with confidence.

Like any long-running home-care plan, success relies on ongoing communication and a collaborative relationship with caregivers. The arrangement works best when families engage actively, articulate changing needs, and cultivate rapport with the visiting aides. Occasional issues may arise in a multiyear caregiving journey, but the agency's responsiveness and proactive problem-solving tend to resolve concerns quickly. Insurance reimbursement hiccups surface from time to time, underscoring the reality that navigating benefits requires some advocacy and documentation. These are manageable friction points that rarely derail the core benefit: dependable, compassionate care delivered at home.

The advantages consistently outweigh the challenges because the model aligns with the priorities of families seeking independence for a loved one. The ability to keep someone at home, with optional 24/7 staffing, and to tailor care to dementia progression or recovery needs represents a meaningful value proposition. The caregiving staff earns high marks for professionalism, punctuality, and genuine care, while leadership maintains a patient-first standard that stabilizes daily life. That combination - continuity, competence, and heartfelt support - can transform a family's rhythm, turning anxiety into a sustainable routine that preserves dignity and peace of mind.

For households prioritizing high-caliber, home-based care and willing to invest in an ongoing, relationship-driven plan, Preferred Care at Home of Naples stands as a compelling option. It is especially well-suited for families who can commit to clear communication and rely on owner-led oversight to curate matches, train staff, and stay engaged. Those for whom a community setting with less daily management or a tighter budget is non-negotiable should evaluate memory-care or assisted-living options as viable alternatives. In the right circumstances, Alison Holmes and her team deliver not just care, but a measurable sense of reassurance that allows loved ones to live with dignity and families to sleep with a clear conscience.

This part of Naples, Florida offers a convenient and diverse range of amenities for senior living. With various restaurants like Casamigos, True Food Kitchen, and Mel's Diner within walking distance, residents can enjoy a variety of dining options. Nearby pharmacies such as Walgreens and CVS provide easy access to medication and healthcare needs. The area also features cafes like Kunjani Craft Coffee & Gallery for leisurely coffee outings. For medical care, there are several physician offices including Advanced Medical Center and Bascom Palmer Eye Institute. In terms of recreation, Gordon River Greenway park is located nearby for outdoor activities. Additionally, there is access to cultural experiences with Silver Spot Cinema MERCATO just a short distance away. Transportation options include Naples Jet Center and Naples Municipal Airport for easy travel. Overall, this part of Naples offers a vibrant and convenient lifestyle for seniors looking to settle in the area.

Restaurants

• Casamigos (0.1 miles)
• True Food Kitchen (0.5 miles)
• Yard House (0.5 miles)
• McDonald's (0.5 miles)
• Mel's Diner (1.1 miles)
• Black Eyed Pig BBQ (1.3 miles)
• Taco Bell (2 miles)

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.9 miles)
• Clinical Compound Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Walmart Pharmacy (2.2 miles)
• Walgreens (2.2 miles)

Cafes

• Kunjani Craft Coffee & Gallery (0.4 miles)
• Panera Bread (2.2 miles)
• Grain De Cafe (2.9 miles)
• Fit & Fuel Cafe (3.2 miles)

Physicians

• Advanced Medical Center (0.5 miles)
• Advanced Medical Center (0.5 miles)
• A Better Vue Eye Physicians (0.6 miles)
• Javier G Lugo (0.7 miles)
• Patrice Chernay Mack (0.7 miles)
• Bascom Palmer Eye Institute (0.9 miles)
• Gulfshore Oral Surgery (1 miles)

Hospitals

• Children's Rehab Cente (2.3 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (3.2 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (3.2 miles)
• Naples Community Hospital (3.8 miles)
• NCH Healthcare System (4.2 miles)

Places of Worship

• St. Katherine's Greek Orthodox (2.9 miles)
• First Baptist Church Of Naples (3.2 miles)

Parks

• Gordon River Greenway (2.9 miles)
• Baker Park (4 miles)

Theaters

• Silver Spot Cinema MERCATO (3.3 miles)

Transportation

• Naples Jet Center (3.7 miles)
• Naples Municipal Airport (APF) (4.3 miles)