Assisting Hands of Naples

Pros

• Assisting Hands arranged round-the-clock caregivers in just minutes.
• Assisting Hands' team treated clients with dignity, compassion, and respect.
• Assisting Hands provides safety, comfort, and hope when it mattered most.
• Assisting Hands delivers excellent care, with caregivers like Isa and Samantha noted as especially caring and professional.
• RN Joanne's care plan was excellent, and caregiver Sonia was conscientious and kind.
• The Assisting Hands team works together and communicates to seek the best for their clients.
• The team timely accommodated every change in care.
• Assisting Hands is the best home health agency in Naples.
• Exceptional service and amazing compassion come from the entire Assisting Hands team.
• Assisting Hands came to the rescue after a dangerous fall, with highly trained, compassionate staff.

Cons

• The reviewer's only problem was the 8-hour minimum for patients on Marco Island.

Review

Assisting Hands has become a trusted lifeline for families facing medical emergencies, long recoveries, and the complex realities of aging at home. Across a wide range of experiences, the common thread is a rapid, reliable response that brings not only hands-on care but genuine reassurance to families under stress. In one of the earliest recollections, a daughter describes dialing the owner, Eric, when her 95-year-old mother was injured and needed 24/7 care. Within minutes, a plan was set in motion, and in less than a couple of hours, a caregiver was by her mother's side. The immediacy of this service, coupled with a calm, professional presence, underscored the sense that help was not just available but accessible exactly when it was most needed.

What follows is a portrait of care that emphasizes dignity, compassion, and respect as foundational qualities. Review after review highlights how every member of the Assisting Hands team treated loved ones with the kindness and courtesy that families hope to see in the most challenging moments. The consistent message is not only about meeting clinical needs but about providing safety, comfort, and hope. Caregivers are described as professional, empathetic, and devoted, delivering a sense of peace of mind to anxious families who suddenly find themselves navigating unfamiliar medical terrain.

End-of-life care emerges as a particularly meaningful dimension of the company's work. One family recounts how Assisting Hands supported their husband in the final weeks of life, with Isa and Samantha standing out for their care and professionalism. Their presence offered quiet strength and reassurance at a time when every moment matters. In another story, a patient with advancing illness received 24-hour home care that eventually extended into hospital care, with Marie named as a key caregiver who helped bring moments of connection and comfort during a deeply difficult period. Across these experiences, Assisting Hands is remembered not merely for tasks completed but for the dignity and compassionate presence they brought to end-of-life moments.

Care planning and adaptability are repeatedly praised as essential features of the service. In one family's account, a thorough initial conversation with Eric was followed by an analysis and care plan developed by RN Joanne. The care team, including Sonia, was described as conscientious, kind, and committed to ongoing communication. They demonstrated flexibility in adjusting to changes in health status, always seeking the best possible outcomes for their clients. Such responsiveness - whether adjusting schedules, revising care plans, or accommodating evolving needs - appears to be a hallmark of the organization.

Longevity and trust accumulate through years of service. One couple notes that Assisting Hands has been helping for four years, providing trained caregivers they can rely on to care for a spouse when the family is away. They describe a dependable response system - the 2-in-2-2 plan - with a promise to mobilize help within two hours if the caregiver's partner is incapacitated. They also mention a regional scheduling constraint, such as an 8-hour minimum on Marco Island, which the team handles with flexibility when circumstances require. The overall message is that Assisting Hands becomes a steady, dependable partner through long-term caregiving journeys.

The testimonials are also a tribute to specific people whose dedication stands out. Deanna L. is noted for quick, around-the-clock responsiveness that addresses urgent needs and last-minute schedule changes. The gratitude in these remarks reflects a broader appreciation for a team-based approach where caregivers are supported by a network that values prompt communication and reliable care. The community recognizes Assisting Hands as a top-tier provider in its region, with repeated assertions that the organization is among the best.

Many reviews zero in on the quality of the caregiving staff themselves. From affectionate gratitude toward Alyssa LeClair for diligent staffing follow-ups to praise for Sheryl Brown and Johane Lamerique for their attentive care, the recurring theme is that individual caregivers bring warmth, attentiveness, and capable skill to their roles. Families frequently point to the caregivers not only for meeting physical needs but for cooking, housekeeping, companionship, and the sense of normalcy they reintroduce into homes under strain. These stories celebrate a team that treats clients like family while delivering professional, reliable clinical support.

Dementia and memory-care journeys are treated with particular sensitivity and proactive communication. One family caring for a father with Alzheimer's describes how Assisting Hands helped navigate every step with kindness and support, taking care to pick up needed items and provide frequent updates from the memory-care facility. The ability to maintain open lines of communication - updates multiple times per day and availability at all hours - helps families feel less isolated and more in control, even as they manage daily care in the context of progressive cognitive decline.

There are also powerful examples of how the organization responds to emergencies and crises beyond routine schedules. A patient who had suffered a dangerous fall received swift, compassionate intervention; Eric Brown and his team provided high-level care on short notice, and a preferred caregiver - Irene - became a steady presence for an extended period. The same reviewer reflects on a compassionate, holistic approach that extended beyond caregiving to emotional support, including the presence and care of the caregiver's own family, as symbolized by a lighthearted note that even the cat seemed to approve.

Across these stories, a common refrain emerges: Assisting Hands is not only a service provider but a partner in family resilience. A reviewer who faced a medical emergency for a loved one during the holidays emphasizes the impossibility of finding reliable help and credits the company with delivering around-the-clock, experienced support exactly when needed. The gratitude conveyed is deeply personal, with references to the peace and security gained when a capable team steps in during a high-stress moment, turning potential crisis into a manageable situation.

In the end, the collective voice of these reviews paints a picture of an organization deeply rooted in compassionate care, clear communication, and unwavering reliability. From rapid mobilization of care right after a hospital discharge to long-term, steady support in the home, Assisting Hands earns the trust of families by treating their loved ones as if they were family themselves. The gratitude expressed - over months and years of partnership - speaks to a profound impact: caregivers who bring not only expertise but warmth, people who respond quickly to urgent needs, and a leadership team that consistently prioritizes dignity, comfort, and hope when it matters most.

This part of Naples, Florida offers a convenient and diverse range of amenities for seniors considering the area for living. With several pharmacies in close proximity, access to healthcare and medication is easily accessible. There are also numerous physicians' offices nearby, providing a variety of medical services and specialties. The area boasts a selection of restaurants offering different dining options, as well as cafes for relaxed outings. For leisure activities, there are parks and theaters within a short distance, providing opportunities for entertainment and outdoor enjoyment. Additionally, there are places of worship for spiritual fulfillment and hospitals in the vicinity for peace of mind regarding medical emergencies. Overall, this neighborhood provides a well-rounded environment for senior living with easy access to essential services and recreational opportunities.

Pharmacies

• CVS Pharmacy (0.2 miles)
• USRx Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• Powerhouse Nutrition (2.3 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Oak Tree Medical Center (0.2 miles)
• Prodanovich Srdjan M.D. F.a.a.d. (0.3 miles)
• Contemporary Health Center Naples (0.3 miles)
• Frantz EyeCare (0.3 miles)
• Quigley Eye Specialists (0.3 miles)
• Wilson Pediatrics (0.3 miles)
• Jaffe Sports Medicine & Rehabilitation (0.8 miles)

Restaurants

• Seed to Table (1.1 miles)
• McDonald's (1.5 miles)
• Sydney's Pub (1.5 miles)
• First Watch - Granada Shoppes (1.7 miles)
• Burger King (1.9 miles)
• Watermark Grille (1.9 miles)
• Chili's Grill & Bar (2 miles)

Hospitals

• NCH North Naples Hospital (1.2 miles)
• Physicians Day Surgery Center (2.1 miles)
• Children's Rehab Cente (4 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (4.1 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (4.1 miles)

Parks

• Can U Dig It (1.3 miles)
• Delnor-Wiggins Pass State Park (3.5 miles)

Places of Worship

• Destiny Church Naples (1.9 miles)
• St. Katherine's Greek Orthodox (2.4 miles)
• Eagle's Nest Worship Center (2.7 miles)
• First Baptist Church Of Naples (2.8 miles)

Cafes

• Panera Bread (2 miles)
• Fit & Fuel Cafe (2.5 miles)
• Grain De Cafe (2.5 miles)
• Trackside Donuts & Cafe (4.3 miles)

Theaters

• Silver Spot Cinema MERCATO (2 miles)