Advocate In-Home Care - Port Charlotte

Pros

• Michael from Advocate is described as a godsend for in-home care, offering a free consultation and patient guidance on services and LTC questions.
• He joined the family on a call with the LTC provider, which was very helpful and demonstrated his in-depth expertise.
• The family would recommend the Advocate team for in-home care, with Deena and her team available every step of the journey.
• Their caregiver Paul is wonderful for the parents.
• Michael was great coordinating early and late infusions, and the nurses were wonderful and caring, with Jonel going above and beyond.
• The agency impressed the family with memory care and provided safe and secure care for their loved one.
• Advocate made taking care of grandma easier and kept her comfortable and content.
• The team, including Carley and Kelly, provides excellent and responsive service; they highly recommend Advocate for in-home care.
• Carley is easy to reach and a rock star in helping patients; she is friendly, professional, and knowledgeable.
• Carley is described as the best at what she does - knowledgeable, compassionate, and effective at finding the right caregivers.
• Advocate In-Home Care is outstanding, with a team that goes above and beyond to deliver compassionate, personalized care.
• Kelly and her team helped find an amazing caregiver after a fall, easing the family's stress and earning a strong recommendation.

Cons

• None found in the reviews.

Review

Families and loved ones consistently describe Advocate In-Home Care as a steadfast partner through an emotionally challenging journey, and the stories here reflect a remarkably consistent sense of relief, trust, and gratitude. Several reviewers highlight Michael from Advocate as more than a strategist; he offered a free consultation, patiently walked through every option, and even joined a call with the long-term care (LTC) provider to ensure nothing was missed. The end result, as many put it, was not only clarity about the benefits their mom could access but also a newfound confidence in what questions to ask. His ability to ask in-depth questions that families themselves wouldn't know to pose demonstrates a level of expertise that families describe as invaluable. In a time when decisions around home care feel overwhelming, having a knowledgeable advocate who can coordinate with LTC providers and insurance can make the difference between uncertainty and a clear plan.

Another recurring thread is the personal touch and availability that Deena and her team bring to the process. Families note that Deena and her team have "made themselves available every step of this new journey," which is especially comforting when families are navigating the stress of ensuring a loved one is safe and well cared for. The praise isn't limited to initial planning; reviewers consistently mention the ongoing support and responsiveness of the Advocate team, including the caregiver Paul, who has been described as wonderful for the parents he helps. The sense of partnership - knowing that the team is accessible and attentive - helps families feel less alone as they embark on home-care arrangements.

Medical scenarios offer another layer of appreciation for the Advocate team's attentiveness and expertise. One detailed account describes a 92-year-old dad who underwent hip replacement surgery in early July 2025, then faced a post-operative infection identified two weeks later. An extended care plan involved a PICC line and antibiotic infusions, and a family member found themselves needing to learn how to administer the drip at home - a daunting responsibility for a non-professional. In this context, Advocate's advocacy and coordination shone. The family specifically mentions Michael as a strong advocate for the early and late infusions, while nurses were described as wonderful and caring, with Jonel going above and beyond. When the care team works seamlessly - from the agency coordinating infusion care to the nursing staff at the bedside - the impact on a patient's comfort and a family's peace of mind is profound.

Past experiences with memory care and long-term planning are also highlighted with warmth and confidence. Several reviews mention how the agency has helped with a loved one in memory care and, more recently, supported care at home for another family member for a three-week period. The benefit cited is not only safety and security for the patient but also the family's assurance that their loved one is in good hands during a transition phase. The sentiments expressed - "Enjoy working with your team!" and "Thank you Advocate, you made taking care of my grandma so much easier and kept her comfortable and content" - underscore a core theme: Advocate's approach reduces stress at critical moments and centers the patient's comfort and dignity.

Across the board, caregivers and care coordinators named - Carley, Kelly, Don, Michael, Lynne, Phil, Addison, and others - emerge as exemplars of professionalism, compassion, and reliability. The testimonials consistently praise the caregivers themselves as the heart of Advocate's service: responsive, compassionate, and deeply caring. Some reviewers describe Advocate as the best in their region, with references to SWFL (Southwest Florida) underscoring regional trust and familiarity. Phrases such as "Top notch care and facilities," "The caregivers are responsive, compassionate and caring," and "I would highly recommend Advocate for your in-home care needs" repeat across stories, painting a portrait of a team that not only meets expectations but frequently exceeds them.

Specific staff members receive sustained commendations for their ability to match families with the right caregiver and to maintain open lines of communication. Comments like "Carley is the best at what she does! She is knowledgeable and compassionate," and "Carley and Addison worked together to find us an aide who now comes on a regular basis. Finding a health aide is not something one does every day and they have worked with us to find the right fit" illustrate the value of thoughtful caregiver matching. Individual praise for Carley - described as "helpful, informative, and dedicated," and even as a "rock star" - appears repeatedly, reinforcing the sense that Advocate's strength lies in its people and their relationships with clients and families. The teamwork between care coordinators and caregivers - whether in private duty, memory care transitions, or ongoing home life - appears to be a central factor in these positive experiences.

Finally, the overarching sentiment is one of trust, gratitude, and enthusiasm for continuing care. Reviewers repeatedly thank the Advocate team for professionalism, sincerity, and a genuine commitment to each patient's well-being. The testimonials describe care that is not only technically proficient but also emotionally supportive - care that recognizes the family's needs, respects patient autonomy, and reduces the stress that accompanies elder care decisions. The gratitude is palpable: families express that Advocate In-Home Care has been a reliable partner through difficult times, making challenging journeys more manageable and enabling loved ones to remain comfortable, secure, and content in their own homes. In many voices, the takeaway is clear: Advocate is highly recommended, with families eager to continue working with the team and grateful for the peace of mind they provide.

This part of Naples, Florida offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of restaurants such as Oak & Stone, Brooks Gourmet Burgers & Dogs, and Straight From New York Bagels nearby, residents can enjoy delicious dining options. Additionally, there are several places of worship like Eagle's Nest Worship Center and St Agnes Catholic Church for spiritual support. Conveniently located pharmacies such as Winn-Dixie and Walgreens provide easy access to medications. For medical care, there are reputable physicians like Dr. Zdenko Korunda and healthcare facilities such as Physicians Regional Hospital in close proximity. Residents can also relax and enjoy nature at parks like Can U Dig It or catch a movie at Silver Spot Cinema MERCATO. Overall, this area in Naples provides a well-rounded community with various amenities for seniors looking to settle down in a vibrant neighborhood.

Restaurants

• Oak & Stone - Naples - Logan Landings (1 miles)
• Brooks Gourmet Burgers & Dogs (1 miles)
• Straight From New York Bagels (1.5 miles)
• Blue Monkey Bar & Grille (1.6 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (1.8 miles)
• Chili's Grill & Bar (1.9 miles)

Places of Worship

• Eagle's Nest Worship Center (1.3 miles)
• St Agnes Catholic Church (1.9 miles)
• Destiny Church Naples (2 miles)
• First Baptist Church Of Naples (3.2 miles)
• St. Katherine's Greek Orthodox (3.7 miles)
• St Paul Antiochian Orthodox Church (4.1 miles)
• Cruz Shutters Assembly (5.3 miles)

Pharmacies

• Winn-Dixie (1.6 miles)
• Pebblebrook Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.8 miles)

Physicians

• Korunda Pain Management Center: Dr. Zdenko Korunda, MD (1.6 miles)
• Nena Korunda, MD, FACP (1.7 miles)
• Integrated Healthcare Solutions (1.9 miles)
• Naples Cosmetic Surgery Center (3.2 miles)
• The Vein Center at Physicians Regional (3.3 miles)
• Specialists In Urology (3.3 miles)
• Wilson Pediatrics (3.4 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (2.1 miles)

Parks

• Can U Dig It (2.3 miles)

Hospitals

• Physicians Regional (3.2 miles)
• Physicians Regional Healthcare System (3.3 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (3.8 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (3.8 miles)
• Children's Rehab Cente (4.4 miles)
• NCH North Naples Hospital (4.8 miles)

Theaters

• Silver Spot Cinema MERCATO (5.2 miles)