Talk to an advisor (866) 208-4318

Mercedes Home of Miami

Mercedes Home of Miami is a senior community in Miami, FL.

Information last verified:

Mercedes Home of Miami

Save
Mercedes Home of Miami

1501 SW 126th Pl, Miami, FL 33184

To contact a resident: (305) 233-3607

For more information about senior living options: (866) 208-4318

4.7 from 120 reviews
5 stars
110
4 stars
1
3 stars
1
2 stars
0
1 stars
8

Overall Review of Mercedes Home of Miami

common 3 reviews mention this

Clean facility and comfort

Residents describe a clean, pleasant environment.

Several reviews mention cleanliness and a comfortable setting. One resident specifically calls out that it is always very clean and the atmosphere is pleasant. Others also describe the facility as immaculate and mention that staff washed and cleaned the vehicle while it was being serviced.

common 4 reviews mention this

Fast, timely service

People frequently report quick, on-schedule help.

Timing is a recurring positive in the reviews. Residents mention fast, professional service, and describe work being completed the same day or faster than expected. Others also say service was handled in a timely manner and that advisors kept them updated throughout the process.

common 6 reviews mention this

Professional, helpful advisors

Staff members are described as professional and attentive.

A consistent theme is that service advisors and team members are professional and easy to work with. Reviews highlight advisors who explain what is needed, keep customers informed, and follow through until everything is handled. Multiple reviewers also praise specific staff members by name for being thorough and communicative.

caveat 8 reviews mention this

Customer service complaints recur

Some reviews describe major breakdowns in support.

A cluster of reviews reports poor customer service and a lack of helpful follow-through. Several residents complain about unanswered calls, long waits for status updates, and issues with advisors not communicating or not properly starting the process. Others report frustrations with how problems were handled, including being told they could not receive certain support after delays.

caveat 3 reviews mention this

Trouble getting answers by phone

Some residents say calls and messages are mishandled.

Phone responsiveness comes up in multiple negative reviews. One reviewer says getting an advisor is difficult and requires leaving a message each time to get in touch. Another describes not being able to reach anyone by phone for updates, and another reports that calls were not answered when they needed service help.

caveat 2 reviews mention this

Concerns about pricing transparency

A few residents question how costs are presented.

Some residents express concerns about clarity and fairness in pricing. One review criticizes being shown additional services with costs that were not clearly explained, and notes they had to go elsewhere. Another complains about being charged for a quote and calls the pricing difference unreasonable.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Transportation

  • Miami International (7 miles away) Miami International (7 miles away)

Nearby Places of Interest

This area of Miami, Florida offers a convenient location with various amenities nearby. There are several pharmacies, parks, restaurants, places of worship, cafes, and physicians within a short distance, providing easy access to essential services and recreational activities. The presence of multiple healthcare facilities such as Pediatric Associates Doral and Baptist Health Miami Cancer Institute ensures quality medical care is readily available. The diverse selection of dining options like The Cheesecake Factory and local cafes like Moulin Rose Cake & Bakery Shop offer a range of culinary experiences. Overall, this neighborhood presents a mix of convenience, leisure opportunities, and healthcare resources that may appeal to seniors looking for a well-rounded living environment.

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Navarro Pharmary (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.9 miles)
  • Winn-Dixie (2 miles)
  • Walgreens (2 miles)
  • Latina Pharmacy (2.1 miles)

Parks

  • Southern Estates Park (1.2 miles)
  • North Trail Park (1.6 miles)
  • Concord Park (1.7 miles)
  • Millers Pond Park (2.4 miles)
  • Westwind Lakes Park (4.2 miles)
  • Kendall Indian Hammocks County Park (4.5 miles)
  • Tropical Park (5.1 miles)

Restaurants

  • Islas Canarias Restaurant (1.2 miles)
  • McDonald's (2.1 miles)
  • The Cheesecake Factory (2.5 miles)
  • McDonald's (2.6 miles)
  • Subway (2.7 miles)
  • Checkers (2.9 miles)
  • Burger King (3 miles)

Places of Worship

  • Our Lady of Guadalupe (3.2 miles)
  • Bible Truth Chapel (4.2 miles)
  • St Thomas the Apostle Catholic Church (6.1 miles)
  • St Dominic's Catholic Church (6.9 miles)

Cafes

  • Moulin Rose Cake & Bakery Shop (4.6 miles)
  • Panera Bread (5 miles)
  • Panera Bread (5 miles)
  • Nespresso Boutique at Macy's (6.8 miles)
  • Panera Bread (7.1 miles)
  • Joanna's Marketplace (7.4 miles)

Physicians

  • Pediatric Associates Doral (5 miles)
  • UM Sylvester/Physicians at Kendall (5.6 miles)
  • Valdes Rafael DDS (5.7 miles)
  • Baptist Health Miami Cancer Institute (6.1 miles)
  • Nicklaus Children's Hospital (6.6 miles)

Frequently Asked Questions

Where is Mercedes Home of Miami?

Nearby Communities

  • Los Jazmines - ALF

    Los Jazmines - ALF

    Miami, FL

     
     

    pro Small, intimate assisted living with comprehensive services.

  • Aldara Home

    Aldara Home

    Miami, FL

    5 from 1 review
     

    pro Intimate setting with personalized care and comprehensive services.

  • Tamiami Lakes Montblanc Assisted Living Facility

    Tamiami Lakes Montblanc Assisted Living Facility

    Miami, FL

     
     

    pro Intimate setting with comprehensive care and diabetes-friendly dining.

  • Happy Place Group Home

    Happy Place Group Home

    Miami, FL

    5 from 54 reviews
     

    pro Small, home-like setting with personalized care and comprehensive services (meals, housekeeping, move-in coordination, supervision, and daily activities).

  • Sunset Loving Care II Inc

    Sunset Loving Care II Inc

    Miami, FL

     
    $7,795 to $17,195 / month

    pro Nurturing environment with convenient nearby amenities.

  • Tadeos Assisted Living Facility

    Tadeos Assisted Living Facility

    Miami, FL

    4.5 from 8 reviews
    $2,500 to $3,000 / month

    pro Small, intimate 6-resident community with competitively priced private rooms.

  • Palace At Kendall

    Palace At Kendall

    Miami, FL

    4.7 from 173 reviews
    $3,400 to $5,750 / month

    pro Excellent amenities, attentive staff, strong sense of community and quality dining.

  • The Residences at Miami

    The Residences at Miami

    Miami, FL

    4.3 from 75 reviews
    $3,300 to $5,600 / month

    pro Beautiful, clean, well-maintained facility with attentive staff and engaging activities.

  • Mirabelle

    Mirabelle

    Miami, FL

    4.8 from 130 reviews
    $5,535 to $8,245 / month

    pro Friendly, attentive staff; clean facilities; spacious apartments with engaging activities.

Related Resources

  • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

    Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.