13391 South West 27 Street, Miami, FL 33175
For more information about senior living options: (844) 490-3973
None. The reviews express negative feedback, so no positive third-person statements can be derived.
The agency delivered an awful experience and should not be recommended. They claimed they called both the reviewer and the reviewer's father for visits - complete lie. They sent someone once for a so-called consultation and then vanished, with no follow-up, care, or communication. Whenever help was sought, they claimed the caller hadn't answered and closed the case. Multiple referrals ended the same way: false claims, no accountability, and zero compassion. This is not home health care; it adds stress for families who truly need support. The reviewer described the experience as absolutely the worst and urged others to stay away.This community is best suited for families seeking in-home care with a sharp focus on reliability and straightforward, verifiable communication. When care is delivered at home, the ability to schedule visits, confirm who will be present, and obtain timely updates becomes a non-negotiable, safety-critical factor. The most salient takeaway from the available feedback is that promises must be backed by consistent follow-through. In this environment, where health and daily assistance rest on dependable coordination, the absence of reliable contact and documented accountability becomes a decisive flaw. The right choice will be measured not by initial outreach but by sustained responsiveness, transparent scheduling, and durable caregiver continuity.
Those who should consider alternative options are families that cannot tolerate gaps between promise and action. If a service cannot prove that calls, visits, and care plans are actively tracked and communicated, the risk rises significantly for miscommunication about visits, treatments, and escalation of needs. Prospective clients with complex schedules, urgent care requirements, or sensitive family dynamics should demand a track record of dependable outreach and a clear escalation path. In such cases, facility-based solutions or other home-care providers with robust verification processes, strong supervisory oversight, and evidence of client advocacy will likely deliver more predictable results.
The potential advantages of in-home care - staying in a familiar environment, personalized attention, and real-time coordination with caregivers - are severely undermined when core processes fail. A credible home-care program should pair an initial intake with a documented care plan, real-time scheduling visibility, and a responsive support line. When a provider makes claims about outreach but cannot document timely attempts or follow through, the perceived benefit evaporates. In short, the main leverage of in-home care is continuity and clarity; without reliable communication, the main value proposition collapses, making the service impractical for families that depend on steady hands and predictable routines.
Financial and emotional costs also loom large in environments where accountability is lacking. The described experience - misleading claims of contact, missed follow-ups, and a culture of closing cases without thorough resolution - produces unnecessary stress, confusion about who is responsible for care decisions, and potential delays in addressing urgent needs. Even if some visits occur, the absence of a dependable communication framework casts doubt on the overall quality and safety of the provisioning. Families must weigh the potential convenience against the risk of fragmented service, inconsistent caregiver assignments, and the potential for important medical or daily living needs to go unaddressed.
To mitigate risk, families evaluating Mablex Home Care should pursue concrete, verifiable assurances before committing. Require a written care plan with specific visit counts, caregiver names, and backup schedules for unavoidable absences. Insist on a single, accessible point of contact for scheduling and urgent questions, plus a documented escalation protocol with expected response times (for example, 4 hours for urgent matters, 24 hours for routine checks). Request access to a caregiver-training record, background checks, and details on continuity of care - how often caregivers rotate, and what happens when a caregiver is unavailable. Finally, obtain recent references and verifiable performance metrics such as on-time visit rates and client satisfaction scores to anchor the decision in tangible performance.
In the final assessment, this provider should not be the default choice for families prioritizing reliability, transparency, and compassionate, consistent care. The red flags raised by the negative testimonial - false claims, absent accountability, and significant communication gaps - translate into real-world risk for patient safety and family peace of mind. If proceeding, approach with stringent safeguards: insist on written policies, insist on clear accountability lines, and pilot the arrangement with a short, tightly monitored term. For those who prize steadiness over convenience, exploring other agencies with proven communication protocols, as well as facility-based options where oversight is uncompromising, will yield a more predictable and less stressful caregiving experience.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mablex Home Care is an assisted living community located in Miami, FL. Our facility offers board and care home services to seniors who require assistance with daily activities.
At Mablex Home Care, residents can enjoy a comfortable and fully furnished environment with amenities such as a dining room, garden, outdoor space, and Wi-Fi/high-speed internet access. Our housekeeping services ensure that the living spaces are always clean and well-maintained.
Our dedicated staff provides personalized care to each resident, including assistance with bathing, dressing, transfers, medication management, and coordination with health care providers. We also offer specialized diabetes diets and can accommodate any special dietary restrictions.
Transportation arrangement for medical appointments is available for residents who need it. Additionally, there are two cafes nearby for socializing or enjoying a cup of coffee. For outdoor enthusiasts, there are seven parks nearby where residents can relax or engage in physical activities.
Within close proximity to our community, there are 25 pharmacies for convenient access to medications as well as 17 restaurants providing various dining options. Residents who wish to attend religious services can easily find two places of worship nearby.
To keep our residents engaged and entertained, we offer scheduled daily activities within our facility. Whether it's participating in group exercises or joining in on arts and crafts sessions, residents will have opportunities to socialize and stay active.
At Mablex Home Care in Miami, FL, we strive to provide a warm and nurturing environment where seniors can receive quality care while maintaining their independence and enjoying a fulfilling lifestyle.
Mablex Home Care is located at 13391 South West 27 Street, Miami, FL 33175 in Miami-Dade County, Florida
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