Faith Health Care Inc

Pros

• The agency is very good and highly regarded by the team.
• The healthcare company is wonderful to work with.
• The company has restored clients' faith in humanity with its kindness, caring, competency, reliability, and dignified care.
• It has enabled clients to stay independent and live at home.
• The service is very efficient and professional.
• The staff are good and very friendly.
• The agency is excellent and trusted.
• Long-tenured staff contribute to excellent service.
• Evelyn, a new HHA, praises the staff who helped her.
• The agency's service is excellent for patients in need.
• Clients consistently report being happy with the company and its care.
• The agency is recommended by many and regarded as one of the best.
• The agency provides excellent staffing, treatment, and patient care.
• Faith has served clients well for many years and remains a top choice.
• The staff are punctual, professional, and caring toward employees.
• The agency in Miami is described as the best.

Cons

• They never answer the front desk or the workers; the customer service is the worst.
• The agency refuses to hire English-speaking home health aides.
• Three English-speaking aides are not enough for the areas the company serves.
• Spanish-speaking clients are dissatisfied with the quality of service the agency provides.
• Faith is not a word that describes the agency; the agency's name is inappropriate.
• The reviewer would move relatives to avoid language barriers, implying language barriers in the agency's service areas.
• The caseworker would not allow speaking to a manager, and customer service was described as garbage.
• An HHA allegedly used a washcloth to bathe a patient and did not show up; the case manager was unaware that HHAs are independent contractors over whom the agency has no control.

Review

The collection of reviews paints a portrait of Faith Health Care as a highly regarded home health care agency that many clients and family members rely on with deep appreciation. Across dozens of voices, the common thread is trust built over time, a sense of genuine care, and a commitment to helping people remain independent and living at home. Many reviewers describe the agency as a beacon of kindness and reliability, noting that the care they received went beyond basic assistance to embrace dignity, respect, and a humane approach to caregiving. For numerous families, Faith isn't just a service - it's a lifeline that supports everyday living and the ability to stay in one's own home.

People frequently emphasize the quality of care and the attentiveness of the staff. Reviewers consistently describe the service as professional, efficient, and compassionate. Patients and their loved ones often highlight that caregivers are patient, considerate, and genuinely focused on comfort and well-being. The praise extends to both the care delivered at the bedside and the overall operation that backs that care, including the reliability and responsiveness that families rely on in moments of need.

The sentiment about the staff and organizational culture is overwhelmingly positive. Commenters speak highly of the friendliness and professionalism of team members, the supportive environment for both patients and caregivers, and the visible dedication of front-line workers. There is frequent appreciation for colleagues and the teamwork that makes it possible for patients to receive consistent, high-quality care. A number of reviews also acknowledge staff appreciation as a key strength of the agency, noting that good pay and respectful treatment of workers contribute to a stable, caring workforce.

Longevity emerges as a striking theme in many testimonials. Numerous reviewers describe long-standing relationships with Faith, from six to 18 years or more, underscoring a sense of continuity and trust. Several accounts talk about new ownership or leadership changes and still convey a sense of positive impact and ongoing commitment. The repeated echoes of "I have been with Faith for X years" or "the best agency I've been with" convey an overarching sense of satisfaction and loyalty that extends beyond individual caregivers to the organization as a whole.

While the overall tenor is overwhelmingly positive, a few reviewers raise concerns that deserve attention. Some note issues with communication and responsiveness, including frustration with front-desk and caseworker contact. Language accessibility also appears as a point of contention for some, with criticisms that English-speaking aides are not sufficiently represented or available for the service areas, and that language barriers can complicate care for certain clients. A voice of caution also appears in the form of a specific negative case, describing a failure of attendance and follow-up in a past situation and suggesting that caregivers may operate as independent contractors, which can complicate accountability and coordination in certain scenarios.

A particularly detailed negative experience centers on a dated incident involving a caregiver who did not show up as scheduled and an administrator who appeared unaware of the situation until notified by family members. This account highlights concerns about oversight, communication, and accountability within the agency and its network of caregivers. While this instance is specific and not representative of the overall pattern described by most reviewers, it serves as a reminder that even highly praised services can face operational challenges, particularly when multiple moving parts - caregivers, caseworkers, and families - must stay coordinated.

Taken together, the reviews present Faith Health Care as a widely trusted and cherished resource for in-home health support. The majority of voices celebrate its compassion, professionalism, and the ability to help patients maintain independence at home for extended periods. There are, however, actionable concerns about language access, consistent communication, and incident management that prospective clients might want to discuss directly with the agency. For many families, Faith remains a strong recommendation, emblematic of what well-executed home health care can look like when empathy, competence, and reliable service align.

Pharmacies

• Winn-Dixie (0.3 miles)
• Navarro Pharmary (1.1 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)

Parks

• Concord Park (0.4 miles)
• Southern Estates Park (0.8 miles)
• Millers Pond Park (2.1 miles)
• Kendall Indian Hammocks County Park (2.7 miles)
• North Trail Park (3.3 miles)
• Tropical Park (3.6 miles)
• Westwind Lakes Park (4.2 miles)

Places of Worship

• Bible Truth Chapel (2.3 miles)
• St Thomas the Apostle Catholic Church (4.4 miles)
• Our Lady of Guadalupe (4.5 miles)

Restaurants

• Islas Canarias Restaurant (2.4 miles)
• Checkers (2.5 miles)
• Burger King (2.6 miles)
• McDonald's (2.9 miles)
• The Palms at Town & Country (3.1 miles)
• McDonald's (3.2 miles)
• La Carreta (3.3 miles)

Cafes

• Moulin Rose Cake & Bakery Shop (2.7 miles)
• Panera Bread (4 miles)
• Nespresso Boutique at Macy's (5 miles)
• Panera Bread (5.2 miles)
• Joanna's Marketplace (5.6 miles)
• Panera Bread (5.8 miles)

Physicians

• UM Sylvester/Physicians at Kendall (3.7 miles)
• Valdes Rafael DDS (3.8 miles)
• Baptist Health Miami Cancer Institute (4.2 miles)
• Nicklaus Children's Hospital (5.4 miles)
• Pediatric Associates Doral (5.8 miles)

Hospitals

• South Miami Hospital (5.8 miles)

Theaters

• AMC Sunset Place 24 (6.1 miles)