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4.9 from 71 reviews
5 stars
68
4 stars
1
3 stars
0
2 stars
0
1 stars
2
Overall Review of Elite Senior Home Care, LLC
common6 reviews mention this
Responsive communication is a theme
Families consistently describe fast, reachable communication with the office and scheduling team.
A recurring point in the reviews is that families can get in touch quickly and get answers without long delays. Multiple reviewers mention being able to reach the team by text or phone, along with prompt help when questions come up. Others specifically call out quick responses when care needs change or when last-minute support is requested. Several also describe the office as keeping them informed and coordinating updates for schedules and requests.
common5 reviews mention this
Care plans stay flexible
Residents and families describe a flexible approach as needs change over time.
Several reviews highlight that the care approach can be adjusted as circumstances shift. One family describes the flexibility to change the terms of care, while another notes the team being flexible with changing needs. Reviewers also mention scheduling and staffing adjustments to match what they needed rather than a rigid setup. Some families report successful last-minute changes, and others describe how the office worked through concerns by coordinating different aide coverage when necessary.
common5 reviews mention this
Aides are described as skilled
Reviews frequently mention dependable, on-time aides who provide attentive, capable support.
Many families say the aides are dependable and show up as scheduled, with one reviewer emphasizing punctuality and efficient help. Others describe aides as skilled and gentle, including in situations where their loved one had shifting needs. Several reviews also mention caregivers being competent in managing care and being able to handle challenges that came up. A few families specifically connect the quality of aide work with feeling safe and well cared for at home.
caveat2 reviews mention this
Billing and contract changes
Some reviewers flag problems with billing accuracy and unexpected contract changes.
While many reviews are positive, a small number include negative experiences related to costs and administration. One reviewer says billing was never accurate and that they were overcharged. Another describes a contract change from 24-hour to 12-hour shifts without notice, which they felt increased the price and ended the relationship.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Palm Beach International (6 miles away)
Nearby Places of Interest
This part of Lantana, Florida is a vibrant and convenient location with a variety of amenities nearby. There are several restaurants offering diverse dining options such as Chick-Fil-A, Chris' Taverna, and Tacos Al Carbon, all within a short distance. The area also has a selection of pharmacies like Walgreens and CVS Pharmacy for easy access to medication and wellness products. In terms of healthcare, there are reputable physicians like JFK Medical Center and specialized practices like Florida Allergy & Asthma Assoc in close proximity. For recreational activities, residents can visit Ezel H. Community Park or enjoy a movie at Cinemark theater. Additionally, transportation options like Boynton Beach Tri-rail Station provide easy access to other parts of town. Overall, this area offers a blend of convenience and entertainment options ideal for seniors looking for a comfortable living environment.
Restaurants
Chick-Fil-A (1 miles)
Chris' Taverna (1.1 miles)
McDonald's (1.8 miles)
Tacos Al Carbon (1.9 miles)
Red Lobster (2.1 miles)
Rosalita's Tex Mex Grill (2.1 miles)
Enzo's Cafe And Bakery (2.9 miles)
Pharmacies
Walgreens (1.3 miles)
Family Care Rx Pharmacy (1.5 miles)
CVS Pharmacy (1.9 miles)
Winn-Dixie (2 miles)
Walgreens (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (2.8 miles)
Physicians
Medical Specialists of the Palm Beaches (2.2 miles)
Florida Allergy & Asthma Assoc (2.2 miles)
JFK Medical Center (2.3 miles)
Elite GYN Care of the Palm Beaches: Maureen Whelihan, MD, FACOG (2.3 miles)
South Florida Gastroenterology (2.3 miles)
Midtown Imaging (3 miles)
Pbc Dermatology (4.4 miles)
Hospitals
Jfk Cath Lab (2.3 miles)
Jfk Transport (2.3 miles)
Baptist Health Bethesda Hospital West (6.3 miles)
Cafes
Starbucks (2.9 miles)
Starbucks (4.6 miles)
Starbucks (5.6 miles)
Starbucks (5.9 miles)
Places of Worship
Epiphany Lutheran Church (3.9 miles)
First Congregational Church of Lake Worth (5.2 miles)
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Palm Beach International (6 miles away)
Convenient access to amenities, medical services, dining, entertainment, worship, and transportation.
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