Atlantis Assisted Living
Save6026 Old Congress, Lake Worth, FL 33462
For more information about senior living options: (844) 490-3973
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The collection of impressions about Cherry Oak (also referred to as Cherry Oaks in some reviews) presents a broad spectrum of experiences, from deeply grateful reflections on compassionate caregiving to pointed criticisms about communication, food, and oversight. Across the board, many families describe the facility as a place that genuinely feels like home for residents, with staff who take time to help navigate complex transitions, coordinate paperwork, and support aging in place. The tone of these stories ranges from earnest gratitude to urgent concern, painting a picture of a community that can be a haven for some and a source of frustration for others.
Several reviews center on the pivotal role of staff in making a move smooth and reassuring. Jadeen (also spelled Jadeen/Jaden by reviewers) is highlighted as a standout point of contact who helped with all the paperwork, easing the transition and demonstrating the kind of responsiveness that parents and guardians value when a loved one is moving into assisted living. One account emphasizes that the facility's people and its leadership contributed to a seamless experience, with mentions of staff going above and beyond, especially during the final weeks of a resident's life. The sentiment here is clear: when the team communicates well, shows empathy, and maintains consistent contact, families feel confident that their loved ones are being cared for.
Positive narratives also celebrate the overall atmosphere and the practicalities of daily life at Cherry Oak. Reviewers mention clean rooms, good food, and a welcoming, home-like environment. Some accounts emphasize the facility's efforts to help families with Medicaid applications, negotiate costs, and provide regular updates about a resident's well-being. There are vivid endorsements of the people who run the place - owners, executive directors, and care staff - who are described as caring, patient, and knowledgeable, with the sense that every resident is known individually. The sense of a tight-knit, compassionate team is reinforced by reviews that note staff who know residents' needs and who strive to meet them with patience and kindness.
The more favorable reviews also highlight elements that create social and supportive environments for residents. Several commenters stress that the facility is not only about caregiving but also about community: outings to Publix and Walmart, organized activities, and multiple common areas and a courtyard that facilitate socialization. One review specifically describes Cherry Oak Palm Beach County as having a spacious, accessible courtyard and multiple social spaces, underscoring the importance of environmental features in promoting resident engagement and quality of life.
Yet, alongside these positive impressions, there are significant criticisms that reflect real concerns about consistency and oversight. A number of reviewers express frustration with maintenance requests that go ignored or take too long to complete, and with perceived gaps between what staff promise and what gets done. Food quality emerges as a frequent complaint in several posts, with remarks that meals are not satisfactory and that some residents experience discomfort after eating. There are also harsh critiques accusing the facility of insensitivity and poor responsiveness to residents' requests, suggesting that at times the culture can feel transactional rather than genuinely supportive.
Some reviews describe more severe concerns that revolve around safety, medical oversight, and decision-making. One particularly stark account accuses the operation of being profit-driven, alleging a lack of a registered nurse on site and a focus on filling the building with memory-care patients to drive revenue, accompanied by claims of mistreatment and neglect. Another alarming narrative recounts a case where a doctor's medication management led to illness, and where ambulance transport was not pursued promptly, culminating in a claim that the facility lost track of a resident and failed to communicate effectively with family during a hospital admission. These messages carry a sense of fear and urgency and highlight the kinds of failures that families fear most when placing a loved one in care.
Despite the harsher critiques, the reviews collectively acknowledge that experiences can vary significantly by individual circumstance, location within the Cherry Oak network, and the particular staff on duty. Several comments affirm that, for many families, the facility represents a caring, reliable option where residents can age in place with support from a responsive team. Even among criticisms, there is a recognition that the facility's strengths - caring staff, personalized attention, and a willingness to work with families - can make a meaningful difference in a resident's daily life.
In sum, the narrative around Cherry Oak/Cherry Oaks is layered. For some families, the facility is a beacon of compassionate care, bridging the gap between independence and needing assistance, with staff who make families feel they can trust the place with their loved ones. For others, there are serious concerns about responsiveness, quality of food, and medical oversight that underscore the need for ongoing attention to governance, communication, and care standards. The shared threads are care, communication, and community - elements that can either transform Cherry Oak into a true home away from home or, if lacking, become the source of deep worry for families striving to do right by those they love.
Atlantis Assisted Living in Lake Worth, FL offers a warm and inviting community for seniors in need of respite care. Our dedicated staff is available 24/7 to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to ensure the health and well-being of our residents.
Our community boasts a wide range of amenities to enhance the comfort and enjoyment of our residents. We have a beauty salon where residents can pamper themselves, as well as a fully equipped fitness room for those who wish to stay active. Our computer center and Wi-Fi/high-speed internet access provide opportunities for residents to stay connected with friends and family. Additionally, our small library offers a quiet space for reading and relaxation.
Mealtimes at Atlantis Assisted Living are a highlight of the day. Our dining room features restaurant-style dining with delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions, including diabetes diets, to ensure that all residents receive nutritious and tasty meals.
To keep our residents engaged and entertained, we offer a variety of activities throughout the day. From fitness programs to resident-run activities, there is always something fun happening at Atlantis Assisted Living. We also organize planned day trips to nearby attractions so residents can enjoy new experiences.
Located in Lake Worth, FL, our community is conveniently surrounded by numerous amenities that cater to the needs of our residents. There are two cafes nearby for socializing or grabbing a quick bite, as well as two parks where residents can enjoy nature walks or picnics. With 20 pharmacies and 10 physicians in close proximity, accessing medical services is easy and convenient.
At Atlantis Assisted Living, we strive to create a caring environment where seniors can feel right at home. With our comprehensive care services, extensive amenities, and engaging activities, we provide an enriching lifestyle that promotes overall wellness and happiness for our residents.
Atlantis Assisted Living is located at 6026 Old Congress, Lake Worth, FL 33462 in Palm Beach County, Florida
Atlantis Assisted Living on seniors.fyi includes 11 photos including images showing landscaping, outdoor, dining, building, interior, natural light, chandelier, park, and more.
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