Balmoral Assisted Living

Pros

• The director of nursing at Balmoral Assisted Living is dedicated and goes above and beyond to care for the residents, which has significantly improved the experience of those staying there.
• Staff members are described as friendly, kind, and helpful, contributing to a positive atmosphere within the facility.
• The move-in process is praised as easy and supportive, with assistance provided for acquiring furniture and settling in.
• Residents enjoy a variety of nutritious food options, with many expressing satisfaction with the dining experience.
• The facility is noted for its cleanliness and beautiful outdoor spaces that enhance the living environment for residents.
• Many families report good communication and support from staff, ensuring they are well-informed about their loved ones' care.
• The facility has a cozy, homey atmosphere where families can spend quality time with their loved ones comfortably.
• Despite some issues mentioned by reviewers, many express overall satisfaction with their experiences at Balmoral Assisted Living.

Cons

• The new management has destroyed morale among the remaining staff, leading to a lack of friendly interactions.
• There is a total lack of communication, and emergency call buttons do not work, causing serious safety concerns.
• Multiple residents have experienced missed meals and insufficient care, particularly during emergencies.
• Activities for residents are lacking, resulting in limited engagement for more active individuals.
• The facility is experiencing issues with cleanliness and upkeep since the hurricane damage.
• The building's small room sizes do not meet the expectations for living space comfort.
• Complaints about slow communication from new ownership have raised concerns among families regarding resident care.
• There are reports of using agency staff that lead to inconsistent care quality and staffing shortages during critical times like holidays.

Review

Balmoral Assisted Living has received a range of reviews that collectively paint a complex picture of the facility, reflecting both its strengths and weaknesses. Many residents and their families commend the caring nature of the staff, particularly highlighting individual contributions that have profoundly impacted their experiences. The director of nursing is frequently mentioned for her dedication and approachability; she is praised for going above and beyond to assist residents, especially during challenging times such as surgeries or health complications. Her willingness to share personal contact information ensures open lines of communication, which many families find reassuring.

The staff at Balmoral is generally described as friendly and kind. Reviewers appreciate the seamless move-in process, citing assistance with tasks like furniture acquisition and room setup as positive aspects. Housekeeping services also receive high marks, with many families expressing gratitude for their thorough cleaning and laundry efforts. Dining experiences are another highlight; residents enjoy a variety of meals prepared with attention to nutritional value. Holiday luncheons are also noted as special occasions that foster family involvement, enhancing the sense of community within the facility.

However, there are concerns raised about activities available to residents, particularly for those who are more active or engaged. Some reviewers feel that there is not enough going on in terms of programming to keep their loved ones entertained or stimulated. This sentiment is echoed by multiple families who toured the facility but ultimately chose a different community due to these limitations in activity offerings.

While some reviews express satisfaction with cleanliness and overall atmosphere—describing Balmoral as homey—others point out issues stemming from management changes that began last fall. Several reviewers mention a decline in morale among staff following new ownership and management approaches which have allegedly led to an inadequate number of employees available to meet residents' needs effectively. This shift has reportedly contributed to increased anxiety regarding responsiveness during emergencies; some families express dismay over slow communication regarding their loved one's care.

Another notable critique involves infrastructure challenges facing the facility following recent hurricane damage. Residents report waiting months for repairs while navigating disruptions related to ongoing renovations. A few comments allude to staffing shortages potentially exacerbated by these challenges, leading some families to reconsider their choice in care facilities altogether due to perceived safety risks associated with diminished support.

As expected in any assisted living community, individual experiences can vary widely based on personal expectations and unique circumstances regarding care quality at Balmoral Assisted Living. While numerous testimonials highlight satisfaction with various facets—from attentive staff interactions at mealtimes to thoughtful touches during end-of-life care—the contrasting accounts call attention to systemic operational concerns that may shadow those successes under new administration's oversight. Families considering Balmoral must weigh these elements carefully through direct engagement with current residents and staff alike before making informed decisions about long-term placements for their loved ones.

Located in the heart of Lake Placid, Florida, this area offers a variety of amenities and services suitable for seniors looking to settle down in a peaceful community. With a range of dining options including Vincent's Hole In the Wall Pizzeria and Cangs Restaurant within walking distance, residents can enjoy delicious meals without having to travel far. Nearby pharmacies such as K&M Drugs and CVS provide convenient access to medication and healthcare essentials. For medical needs, there are reputable physicians like Heartland Pediatrics Of Lake Placid and Sun N Lake Medical Group in close proximity. Additionally, the tranquil setting is ideal for leisurely strolls in parks like Devane Park or visits to nearby churches like First Assembly Of God for spiritual fulfillment. With transportation services available through U-Haul Neighborhood Dealer and Ray's Taxi Service, getting around town is convenient. Overall, this part of Lake Placid offers a comfortable and well-rounded environment for seniors seeking a relaxing lifestyle with easy access to essential services.

Restaurants

• Vincent's Hole In the Wall Pizzaria (0.3 miles)
• Beef O'Brady's (0.5 miles)
• Cangs Restaurant (0.5 miles)
• Burger King (0.5 miles)
• Hong Kong Chinese Restaurant (0.6 miles)
• Subway (0.6 miles)
• McDonald's (0.7 miles)

Pharmacies

• K&M Drugs of Lake Placid (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Shamrock Drugs Lake Placid (1 miles)
• Winn-Dixie (2.4 miles)
• Winn-Dixie (12.9 miles)
• Aaa Discount Meds (12.9 miles)

Physicians

• Heartland Pediatrics Of Lake Placid (0.7 miles)
• Sun N Lake Medical Group (1.5 miles)
• Covered Bridge (5.3 miles)
• Highlands Breast & Imaging Center (12.4 miles)
• Ferretti Francesco MD Florida Hospital Gastroenterology (12.5 miles)
• Robert A Midence, MD (12.6 miles)
• Sebring Pediatrics (12.7 miles)

Places of Worship

• First Assembly Of God (0.8 miles)
• First Presbyterian Church Lake Placid (0.9 miles)
• Oasis Adonai (0.9 miles)
• General Conference Of Seventh-Day Adventists (1.1 miles)
• Memorial United Baptist Church (1.5 miles)
• Saint Francis Of Assisi Episcopal (1.6 miles)
• Church of God Parsonage (1.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• U-Haul Neighborhood Dealer (3.9 miles)
• Ray's Taxi Service (4.2 miles)
• U-Haul Neighborhood Dealer (9.1 miles)
• U-Haul Neighborhood Dealer (9.2 miles)
• Excalibur Aircraft (10.5 miles)
• Sebring Regional Airport (SEF) (10.7 miles)

Parks

• Devane Park (1.2 miles)
• Placid Lakes Boat Ramp (3.3 miles)
• Highlands County Parks & Rec (10.7 miles)
• Crescent Beach Park (13.5 miles)

Hospitals

• Florida Hospital Heartland Division (1.8 miles)
• Florida Hospital Lake Placid (1.8 miles)
• Florida Hospital Wauchula, Diagnostic Imaging (2.1 miles)
• Highlands Regional Medical Center (12.4 miles)

Cafes

• Happy Chef Diner (3.4 miles)
• Cafe 98 (9.3 miles)
• The Coffee Bean and Tea Leaf (12.1 miles)