Lorey Assisted Living Facility in Kissimmee, FL

2347 Walnut Canyon Drive, Kissimmee, FL 34758

For more information about senior living options: (844) 490-3973

4.4 from 41 reviews
5 stars
31
4 stars
4
3 stars
1
2 stars
2
1 stars
3

Assisted Living

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Memory Care

Independent Living

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    Overall Review of Lorey Assisted Living Facility

    Pros

    • pro Brayan is friendly, knowledgeable, and helpful.
    • pro Brayan goes above and beyond for residents.
    • pro Merrill Gardens has very friendly, welcoming staff.
    • pro The tours with Brayan Antunez are informative and pleasant; Brayan is top notch.
    • pro The apartments are beautiful and well maintained.
    • pro The meals are delicious and well prepared.
    • pro Michelle Tucker exemplifies the highest standards of nursing and care.
    • pro Michelle's dedication includes going above and beyond for residents.
    • pro The activities department provides wonderful excursions and thoughtful planning.
    • pro Merrill Gardens is highly recommended and considered one of the best senior living options in the area.

    Cons

    • pro The reviewer alleges Brayan is a coward and incompetent and accuses him of stealing their refund money.
    • pro Another reviewer claims there was little to no communication and that the staff stringed their family along for weeks after a refundable deposit, with no refund issued.
    • pro A reviewer states they would not recommend Merrill Gardens, calling it absolutely dirty with dirty carpets, visible dog feces, and subpar food.
    • pro A resident complains about a downward trend in dining and activities, and about staff being stretched thin with unanswered concerns.
    • pro A reviewer notes elevators break down frequently and maintenance issues are not adequately communicated or addressed.
    • pro A reviewer reports housekeeping failures, mentioning that cleaning did not occur for weeks and required management intervention.
    • pro A reviewer describes the dining options as not as advertised, with limited breakfast and repetitive dinners.

    Review

    Lorey Assisted Living Facility in Kissimmee is best suited for families seeking a lively, resident-centered environment where a proactive admissions experience and lots of social programming help ease the transition into care. The community rewards seniors who want daily dining options, convenient amenities, and a visible culture of warmth from frontline staff. For families accustomed to hands-on coordination and reassurance during the move, Lorey's appeal lies in this "people-first" approach and the sense of community that tends to emerge quickly once a resident is settled.

    Those who should consider alternatives are families prioritizing absolute price stability, ultra-consistent service levels, or a pristine, consistently spotless environment. Several reviews flag issues that could matter over time: communication gaps that delay updates or refunds, frequent concerns about housekeeping responsiveness, and maintenance hiccups that affect daily routines. Price growth - sometimes substantial year over year - also raises questions for residents on fixed incomes who need predictability. For someone who cannot tolerate frequent service gaps or who demands top-to-bottom reliability in dining, housekeeping, and repairs, it may be prudent to explore other options.

    The strongest positives here - and the ones most likely to offset potential downsides - are the robust, front-line care and hospitality culture. Admissions teams are praised for responsiveness, clarity, and a willingness to go the extra mile to answer questions and ease transitions. Once residents move in, staff across shifts are described as friendly, attentive, and genuinely engaged with both residents and families. The dining variety and quality are repeatedly cited as a standout attribute, along with a broad slate of activities, social outings, and convenient in-house services. A well-maintained campus feel, attractive apartments, and accessible transportation further reinforce the sense that Lorey can deliver a comfortable, cruise-ship-like lifestyle with practical daily support.

    However, the literature also highlights several consistent concerns that can temper the overall value proposition. Notable are communication lapses that leave families waiting for refunds or decisions, and a pattern of management responsiveness that can lag on non-urgent issues. Pricing is another friction point, with increases that outpace inflation and expectations in some residents' experiences, even when services and meals remain well-regarded. Practical operations such as housekeeping and maintenance have, at times, fallen short of expectations, with residents reporting delays or gaps in service. On the dining front, a subset of reviews describes meals as inconsistent or not aligned with prior menu promises, and some residents cite limited flexibility in meal plans and options. Elevator reliability and other maintenance factors also surface as recurring pain points in certain units, underscoring the importance of on-site reliability for daily movement and access to common areas.

    For families evaluating Lorey, a disciplined due diligence plan pays off. Schedule formal introductions with the admissions lead to gauge responsiveness and transparency; request a current, itemized service plan that specifies what is included and what incurs extra charges; tour the dining room at different meal times to assess consistency and options; inquire about the schedule and reliability of housekeeping and maintenance, plus a clear escalation path for any issues; confirm transportation arrangements and accessibility features, especially for residents with mobility needs; and talk to several current residents about their day-to-day experiences. It is also wise to ask for recent examples of how complaints were addressed and resolved, to read the tone and speed of the facility's customer service in real terms.

    Overall, Lorey presents as a compelling option for families who prize caregiving attentiveness, social connectivity, and a broad set of amenities in a Kissimmee setting. It is well-suited for active seniors who want a busy calendar, good dining, and easy access to services. For those who require flawless, consistent operations, or who must avoid recurring price escalations and service gaps, it is essential to compare with alternatives that offer stronger guarantees around communication, housekeeping reliability, and price stability. With careful due diligence, Lorey can be the right home, but the choice will hinge on tolerance for occasional operational friction and a preference for a high-energy, people-driven environment.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Orlando International (18 miles away) Orlando International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Lorey Assisted Living Facility in Kissimmee, FL is a premier senior living community that offers a comfortable and convenient lifestyle for its residents. With a range of amenities and care services, we strive to provide an exceptional level of care and support.

    Our facility features a spacious dining room where residents can enjoy delicious meals prepared by our experienced culinary team. The fully furnished accommodations are designed with the comfort and convenience of our residents in mind. Our beautiful garden provides a tranquil outdoor space where residents can relax and enjoy nature.

    At Lorey Assisted Living Facility, we understand the importance of maintaining a clean and tidy living environment. Our dedicated housekeeping services ensure that each resident's living space is kept neat and organized at all times. Additionally, our move-in coordination service is available to assist new residents with a smooth transition into their new home.

    We offer various care services to meet the unique needs of each resident. Our highly trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. For those with diabetes or special dietary restrictions, we offer specialized meal plans tailored to their needs.

    Transportation arrangements are made for medical appointments as well as doctor's visits, providing convenience and peace of mind for our residents and their families.

    Our focus on promoting an active lifestyle is reflected in our scheduled daily activities. Residents have the opportunity to engage in social events, physical exercises, educational programs, and other recreational activities according to their preferences.

    Located in Kissimmee, FL, Lorey Assisted Living Facility benefits from its close proximity to parks, pharmacies, restaurants, and transportation options. This allows easy access to essential amenities within the surrounding area.

    At Lorey Assisted Living Facility, we pride ourselves on creating a warm and welcoming environment where seniors can thrive while receiving exceptional care services tailored to their needs.

    Nearby Places of Interest

    Transportation

    • SunRail Poinciana Station (2.1 miles)
    • Pop Century Bus Stop (8.6 miles)
    • All-Star Music Bus Stop (8.8 miles)
    • Hollywood Studios Bus Stop (9.6 miles)
    • Disney Springs Bus Stop (9.6 miles)

    Restaurants

    • Burger King (3.7 miles)
    • McDonald's (6.1 miles)
    • Grande Lobby Sushi At Reunion Resort (6.1 miles)
    • Florida Bakery (6.3 miles)
    • McDonald's (6.4 miles)
    • McDonald's (6.4 miles)
    • Columbia Restaurant Of St. Petersburg (6.5 miles)

    Pharmacies

    • CVS Pharmacy (4.2 miles)
    • Walgreens (4.3 miles)
    • CVS Pharmacy (5.9 miles)
    • Walgreens (6.3 miles)
    • CVS Pharmacy (6.3 miles)
    • CVS Pharmacy (7 miles)
    • Walgreens (7 miles)

    Parks

    • Llamas (4.8 miles)
    • Spring Park (6.3 miles)
    • Celebration Lakeside Park (6.4 miles)
    • North Village Park (7 miles)

    Physicians

    • Osceola Community Health Services (6.1 miles)
    • Florida Joint A Nd Spine (6.5 miles)
    • Extreme Wellness (6.7 miles)
    • Dr Pfeiffer New Office (6.8 miles)
    • DaVita Kissimmee Dialysis (6.9 miles)
    • Orlando Pediatrics (7.1 miles)
    • Osceola Neurohealth Surgical Associates (7.2 miles)

    Places of Worship

    • Corpus Christi Catholic Church (6.4 miles)

    Cafes

    • Starbucks (6.5 miles)
    • Starbucks (6.9 miles)
    • Starbucks (7.3 miles)
    • Starbucks (8.8 miles)
    • Starbucks (8.9 miles)
    • Starbucks (8.9 miles)
    • Davenport Diner (9.2 miles)

    Theaters

    • Cinepolis Polk County IMAX (8.8 miles)
    • Regal The Loop & RPX (9.2 miles)

    Hospitals

    • Heart of Florida Regional Medical Center (9.4 miles)

    Frequently Asked Questions

    Where is Lorey Assisted Living Facility?

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