2347 Walnut Canyon Drive, Kissimmee, FL 34758
For more information about senior living options: (844) 490-3973
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Brayan was friendly, knowledgeable, and helpful. Brayan responds right away to questions, even when he has the day off. He goes above and beyond, even after Mom became a resident. Brayan Antunez provided a great tour; his knowledge was helpful and he answered questions right away. Brayan is top notch and an asset to Merrill Gardens. The staff are very friendly and make residents feel welcome. Merrill Gardens is a very attractive and comfortable place to live. The apartments are beautiful and well maintained. The meals are delicious and well prepared. Michelle Tucker is truly deserving of a DAISY Award for her exceptional service and dedication.
They kept the family waiting for weeks with little to no communication after a refundable deposit was submitted. Brayan is described as a coward and incompetent. They wouldn't take her and didn't even have the decency or courage to call. Three weeks later, there was still no refund, costing them over $6,000. Out of three elevators, two don't work, with one out for five weeks. The food is mediocre at best. Communication between staff and residents is a real concern.Merrill Gardens, with locations such as Solivita Marketplace and the Kissimmee site, comes through in many accounts as a warm, attractive, and welcoming community that families come to rely on when the time comes to consider a move for a loved one. Several reviewers highlight the immediate sense of community when stepping through the doors: beautifully maintained apartments, inviting common spaces, and a meals program described as delicious by several residents. The sense of hospitality comes not only from the setting but from the people who work there, who are repeatedly praised for their friendliness, attentiveness, and willingness to go the extra mile to make residents feel at home.
A recurring thread centers on one individual who stands out across multiple visits and conversations: Brayan Antunez. Across many testimonials, Brayan is described as friendly, knowledgeable, and remarkably responsive. Families report that he answers questions promptly, even when he is off duty or on vacation, and that he was helpful and accommodating during tours. Reviewers repeatedly characterize Brayan as a top-notch sales presence, someone who can provide detailed information and reassurance during what can be a stressful transition. In several visits, his ability to describe the facility accurately and to set expectations in a calm, informative way is singled out as a key positive in the experience of exploring Merrill Gardens.
Beyond Brayan, the broader staff at Merrill Gardens is frequently portrayed in glowing terms. Reviewers describe "very friendly" teams, with staff across departments - sales, front desk, nursing, and maintenance - being quick to assist and eager to welcome newcomers. The atmosphere of the buildings themselves reinforces this sentiment: residents and their families feel encouraged to participate, and there is a sense that staff members are attentive to both current residents and prospective tenants. The result, according to these accounts, is a community where people feel supported from the first impression through ongoing daily life.
Yet the reviews are not uniformly celebratory. One detailed and pointed critique paints a very different picture, focusing on a prolonged administrative problem and a lack of communication. In this account, Brayan is singled out as the source of frustration: the reviewer deposits a refundable amount and then experiences weeks of silence when requests for the refund go unanswered. They describe being strung along for weeks with minimal communication, eventually receiving word by email that the facility would not take their loved one after an assessment. The reviewer charges Brayan with cowardice and incompetence and claims a substantial financial impact due to the delay and decision. This is a stark counterpoint to the otherwise consistently positive feedback and serves as a cautionary voice about the importance of timely, clear communication and handling financial matters with transparency.
On the clinical side, Merrill Gardens at SolaVita ALF earns high marks through the praise of a particular clinician: Michelle Tucker, the Clinical Nurse Manager. A Family Nurse Practitioner writing on behalf of a care team describes Michelle as someone who embodies high nursing standards and compassionate care. The praise emphasizes her willingness to round with other professionals, discuss complex patient situations, and consistently devote time and energy to residents - often working late nights and weekends to ensure medications are administered and residents feel cared for. The testimony culminates in a strong recommendation for recognizing Michelle with a DAISY Award, highlighting how her dedication and patient-centered approach leave a tangible impact on families and patients alike.
Moving into the practicalities of planning and transition, several accounts highlight the support families receive during the process of bringing a loved one into Merrill Gardens. Heidi M. and Brayan A. are specifically cited for their professionalism and genuine care in guiding families through the moving journey. In these narratives, the team's responsiveness and ongoing support are framed as a crucial element that helps families feel confident and less stressed about the transition. The sentiment here is that good communication, empathy, and proactive assistance can make a complicated process feel manageable and even uplifting.
However, not all feedback is uniformly positive over time. One resident who has been with Merrill Gardens for several years notes a perceived downward trend in dining quality, activity offerings, and responsiveness to resident concerns. The reviewer cites a significant annual price increase, questions about the absence of flexible meal options, and a sense that some staff are stretched thin due to cutbacks. They describe persistent communication gaps and ongoing elevator reliability issues, with multiple elevators in the main building frequently out of service. The tone shifts to cautious, ultimately signaling a decision to consider other options when possible. An update included in the same review, dated July 5th, 2024, reinforces the sense of disappointment and final hesitation about remaining at the community, underscoring the importance of reliability in both service and infrastructure.
Taken together, these reviews offer a portrait of Merrill Gardens as a place of strong strengths and notable strengths in leadership and frontline hospitality, paired with some areas that warrant attention. The consistent praise for Brayan's expertise and dedication, along with the wholehearted endorsement of Michelle Tucker's nursing leadership, paints a picture of a community where professional care and personal warmth can coexist and flourish. The overwhelmingly positive notes about the environment, meals, and social offerings suggest a setting that residents can be proud to call home and families can feel confident about during the transition.
At the same time, the more critical voices remind us that the resident experience is multifaceted and dependent on ongoing communication, operational stability, and financial transparency. When staff turnover, maintenance issues, or price pressures arise, even a well-regarded community can encounter friction and dissatisfaction among long-time residents. The mosaic of reviews, therefore, points to a community with clear strengths - particularly in staffing, care leadership, and the welcoming culture - while also highlighting the importance of consistent communication, reliable infrastructure, and responsive resolution of concerns to sustain the trust and happiness of residents and their families over time.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lorey Assisted Living Facility in Kissimmee, FL is a premier senior living community that offers a comfortable and convenient lifestyle for its residents. With a range of amenities and care services, we strive to provide an exceptional level of care and support.
Our facility features a spacious dining room where residents can enjoy delicious meals prepared by our experienced culinary team. The fully furnished accommodations are designed with the comfort and convenience of our residents in mind. Our beautiful garden provides a tranquil outdoor space where residents can relax and enjoy nature.
At Lorey Assisted Living Facility, we understand the importance of maintaining a clean and tidy living environment. Our dedicated housekeeping services ensure that each resident's living space is kept neat and organized at all times. Additionally, our move-in coordination service is available to assist new residents with a smooth transition into their new home.
We offer various care services to meet the unique needs of each resident. Our highly trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. For those with diabetes or special dietary restrictions, we offer specialized meal plans tailored to their needs.
Transportation arrangements are made for medical appointments as well as doctor's visits, providing convenience and peace of mind for our residents and their families.
Our focus on promoting an active lifestyle is reflected in our scheduled daily activities. Residents have the opportunity to engage in social events, physical exercises, educational programs, and other recreational activities according to their preferences.
Located in Kissimmee, FL, Lorey Assisted Living Facility benefits from its close proximity to parks, pharmacies, restaurants, and transportation options. This allows easy access to essential amenities within the surrounding area.
At Lorey Assisted Living Facility, we pride ourselves on creating a warm and welcoming environment where seniors can thrive while receiving exceptional care services tailored to their needs.
Lorey Assisted Living Facility is located at 2347 Walnut Canyon Drive, Kissimmee, FL 34758 in Osceola County, Florida
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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