Preferred Care at Home Central Palm Beach

Pros

• The girl they sent out watches the client's dad like a hawk, providing peace of mind.
• The agency has worked out well for one customer without any major complaints.
• The client's mother has adjusted well with the help and enjoys having new people come into her home.
• The agency is trustworthy and does what is asked of them, pleasing the customer.
• One customer had a great experience with Preferred Care at Home, finding them to be really great.

Cons

• The person is incredibly disappointed with how Preferred Care has handled the situation with their mother.
• They are wasting more money fighting Preferred Care's lawsuit for their elderly sick mom.
• The experience with this home care agency has been a rocky one.
• The staff at the agency are very inexperienced.
• Multiple aides arrived without a car, which was a requirement.
• One aide stole the person's mom's medication.
• Some aides could not communicate well due to poor English skills.
• One aide sat all day and watched TV with the person's dad, despite instructions not to do so.
• It has been difficult to find an aide who meets all of the requirements set by the person.

Review

Preferred Care at Home has received mixed reviews from their clients. Some have had a phenomenal experience with them, praising their dedication and peace of mind they provide. One client mentioned how the caregiver assigned to their dad was incredibly attentive and caring, giving them reassurance that their loved one was being well taken care of. Another client expressed their satisfaction, stating that there were no major complaints about the agency.

However, not all clients had positive things to say about Preferred Care at Home. One client expressed disappointment in how the agency handled a situation involving their mother. They felt that the agency treated them well only because they were paying large amounts of money. The client claimed that there was no contract involved and that an elderly woman, supposedly without memory of signing anything, was being sued by the agency for hiring a former employee after discontinuing their service. This led to frustration and additional expenses for fighting the lawsuit.

On the other hand, another client had a very positive experience with Preferred Care at Home. They found the agency trustworthy and reliable, unlike other agencies they had tried before. Their mother adapted well to having new caregivers in her home and enjoyed their presence. The client expressed satisfaction with the agency's ability to meet their requests and do what was asked of them.

Unfortunately, another individual had a rocky experience with Preferred Care at Home. They felt that the staff lacked experience despite claiming otherwise and noted several issues with multiple caregivers provided by the agency. Some did not have vehicles as requested, others struggled with basic tasks like lifting objects or communicating effectively due to poor English proficiency. Additionally, one caregiver even stole medication from their mother. While they acknowledged that some caregivers were okay or met certain requirements, finding a suitable caregiver required extensive effort on their part.

In conclusion, feedback regarding Preferred Care at Home is varied among different clients. While some appreciate the exceptional care provided by attentive caregivers and have no major complaints, others have faced difficulties such as legal disputes and inadequate staffing. Trustworthiness and meeting specific requirements were key factors in determining client satisfaction.

Physicians

• Jupiter Medical Specialists - Primary Care Services University Boulevard (0.1 miles)
• Dr Don Pearsall (1.3 miles)
• Vaughan Sr, Jefferson Dr - Jefferson Vaughan, MD (1.4 miles)
• Jupiter Medical Center Radiation Oncology (1.5 miles)
• Jupiter Dermatology & Hair Restoration (1.5 miles)
• Syed, Baqir Dr - Mcci Group Holdings (1.6 miles)
• VIP Primary Care MD (1.6 miles)

Restaurants

• Brooklyn Water Bagels (0.3 miles)
• Dive Bar Restaurant (0.4 miles)
• Guanabanas (0.6 miles)
• Lucky Shuck (0.8 miles)
• U Tiki Beach (0.9 miles)
• 1000 North (1 miles)
• Dune Dog Cafe (1.2 miles)

Parks

• Carlin Park (0.6 miles)
• Dubois Park (0.6 miles)
• Burt Reynolds Park (0.6 miles)
• Jupiter Inlet (0.7 miles)
• Juno Beach Ocean Park (3.1 miles)
• Jupiter Village Park (3.5 miles)
• Jupiter Community Park (4.5 miles)

Cafes

• Starbucks (0.8 miles)
• Oceana Coffee (1.9 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.8 miles)
• Papa Kwans (4 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.4 miles)

Hospitals

• Jupiter Hospital (1.3 miles)
• JMC Cafeteria (1.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Abacoa Pharmacy (3.5 miles)

Places of Worship

• St Peter Catholic Church (3.4 miles)
• Church of Jesus Christ of Latter Day Saints (3.6 miles)