7851 North West 197Th Street, Hialeah, FL 33015
For more information about senior living options: (844) 490-3973
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The reviewer claims the company is extremely unprofessional and lacks proper customer service. From the owner to the front desk, staff were reportedly cursing. The reviewer says the company hung up on them. The reviewer describes the treatment as terrible and unprofessional. The reviewer states they would not recommend the company and calls it trash. The reviewer condemns the company as rude and disrespectful.A recent account paints a strikingly negative picture of the company, one that reads more like a catalog of failed interactions than a standard customer experience. The reviewer describes the organization as extremely unprofessional, with a level of incompetence that feels systemic rather than episodic. The fault is laid not just at one desk but "from the owner to the front desk," suggesting that the entire operation is marred by a pervasive lack of courtesy, care, and competence. The tone is accusatory, insisting that the problems aren't isolated missteps but part of the fabric of this business.
At the heart of the critique is a blunt indictment of the company's willingness to engage with customers at all. The reviewer singles out the staff's behavior as rude and disrespectful, using words that convey a sense of hostility and dismissiveness. They emphasize that "these people were cursing," asserting that such language is not only inappropriate but indicative of a troubling culture within the organization. The description implies that the treatment customers receive is not merely brisk or indifferent but actively hostile.
The narrative goes on to recount a specific pattern of poor communication that compounds the frustration. The reviewer notes that calls can be abruptly ended with someone hanging up, a detail that signals a disrespect for customer concerns and a refusal to engage in constructive dialogue. This pattern - rudeness paired with abrupt disconnections - creates a feeling of being ignored or devalued as a client. The sense of being cut off and dismissed adds a layer of emotional toll beyond the initial disappointment.
Emotionally, the account carries a stamp of personal hurt and disbelief. The reviewer states they have "never experience such a terrible treatment," making the encounter feel like a personal betrayal rather than a simple service fail. There is a palpable sense of shock at how the situation unfolded and persisted, turning what should have been a routine transaction into a series of frustrating, disheartening interactions. The language conveys not just dissatisfaction but a vow never to return to a business that left such a negative impression.
The overall message to potential customers is unequivocal: avoid this company. The reviewer urges others to "save your time and money," underscoring the high opportunity cost of engaging with the business. "Find another company" becomes the practical takeaway, framed as a precaution rather than a preference. The repeated emphasis on waste - time wasted, money wasted - frames the experience as something that yields more harm than benefit, rather than a reasonable risk of trying a new provider.
In sum, the account leaves no doubt about a deeply negative perception of the company's professionalism, customer service, and overall reliability. The combination of rude behavior, cursing, and call-hanging creates a portrait of an organization that treats customers with contempt and neglect. The closing sentiment is one of firm disrecommendation: the business is not only unworthy of business, but it's described in stark terms as trash. The reviewer's final stance is a clear warning to others to steer clear and seek alternatives that respect customers and their time.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (11 miles away) Fort Lauderdale-Hollywood International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Amor Y Paz - ALF is a warm and inviting assisted living community located in Hialeah, FL. Our dedicated staff provides personalized care services in a comfortable and homelike environment.
Residents at Amor Y Paz - ALF enjoy the convenience of a fully furnished residence with amenities such as a dining room, garden, and outdoor space to relax and socialize. We offer housekeeping services to ensure our residents have a clean and tidy living area.
Our caring staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they need. Medication management is provided to help residents stay on top of their medication schedules.
At Amor Y Paz - ALF, we understand the importance of maintaining a healthy diet. We offer diabetes diet options as well as special dietary restrictions to cater to individual needs. Our experienced chefs prepare delicious meals that are served in our cozy dining room.
We believe that staying active and engaged is essential for overall well-being. That's why we provide scheduled daily activities for our residents to enjoy. Additionally, we are conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for outings and entertainment options.
Transportation arrangements can be made for medical appointments or visits to doctors if needed.
At Amor Y Paz - ALF in Hialeah, FL, we strive to provide a safe and nurturing environment where residents can live with comfort, dignity, and peace of mind.
Amor Y Paz - ALF is located at 7851 North West 197Th Street, Hialeah, FL 33015 in Miami-Dade County, Florida
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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