Hazel House in Greenville, FL

Information last verified:

1449 North West Honey Lake Road, Greenville, FL 32331

For more information about senior living options: (844) 490-3973

4.2 from 104 reviews
5 stars
81
4 stars
0
3 stars
1
2 stars
3
1 stars
19

Overall Review of Hazel House

Pros

  • pro Honey Lake Clinic is life-changing, with staff that truly care about clients’ wellbeing and progress.
  • pro The campus is beautiful and peaceful, creating an ideal environment for healing.
  • pro The program blends evidence-based mental health treatment with Christ-centered care, guiding people toward healing and faith.
  • pro The staff are compassionate, patient, and genuinely dedicated to each person’s recovery.
  • pro Clients experience a supportive community where they encourage one another, pray together, and celebrate small wins.
  • pro Pastoral care and faith-based guidance are central, helping individuals reconnect with God.
  • pro The alumni program provides ongoing support and resources long after discharge.
  • pro The facility uses a holistic, whole-person approach that addresses mind, body, and spirit.

Cons

  • pro Admissions is horrible.
  • pro They are money-driven.
  • pro The phones just ring; there is no true 24-hour help.
  • pro They don’t care.
  • pro It’s unaffordable for ordinary people.
  • pro They lied to families and did not report suicide attempts.
  • pro They ghosted after a few months and sold donated horses.
  • pro You will be treated like you’re in prison.

Review

Hazel House at Honey Lake Clinic in Greenville, Florida is best suited for families seeking an intensive, faith-forward residential path for teens or young adults with complex mental health or substance-use challenges, where a holistic mind–body–spirit approach is embedded in the program. The campus environment matters here: a serene, expansive setting with equine therapy, structured daily routines, and access to medical and therapeutic supports all on one site. The program is built around multidisciplinary care, including psychiatrists, therapists, pastoral staff, and aftercare specialists, with a heavy emphasis on personal growth, accountability, and spiritual renewal. It works best for families who are prepared for a weeks- to months-long commitment, and who value a robust aftercare network that keeps folks connected through alumni meetings and ongoing support. In short, Hazel House aims to reframe healing as a comprehensive, enduring journey rather than a short-term fix.

Those who should consider alternatives tend to fall into a few camps. First, price sensitivity or insurance coverage concerns are common; several reviews flag the cost as a major obstacle, with some accounts describing mixed billing experiences or unclear refunds. Second, secular or non-religious treatment preferences may push families away, since the program’s core carries a pronounced faith orientation and pastoral care alongside clinical care. Third, families needing a highly individualized diagnostic focus, especially for autism spectrum conditions or mixed psychiatric presentations that require specialty expertise not consistently highlighted in the reviews, may prefer facilities with a more targeted diagnostic track. Finally, families seeking shorter stays, more transparent admissions timelines, or less assertive enforcement of routine can find the Hazel House model too rigid or exacting.

The strongest positives center on the staff’s dedication, the breadth of services, and the environment designed to foster durable change. Across many accounts, the team is described as compassionate, patient, and genuinely invested in clients’ well-being. The program’s integrated design, therapy, medication management, pastoral support, family involvement, and structured activities like equine therapy, tends to yield meaningful shifts in mindset, mood, and coping skills. The campus itself is repeatedly praised as a peaceful, well-maintained setting conducive to reflection and healing, with the added benefit of ongoing aftercare via alumni networks, Zoom reunions, and weekend workshops. When families commit to the full continuum of care, the results cited include restored hope, strengthened faith, improved functioning, and, in numerous cases, durable sobriety and emotional resilience.

However, the cons cited by some reviewers cannot be dismissed. Admissions can feel slow or opaque, with complaints about delays that arrive at crucial crisis moments. In addition, price and insurance fragility are recurring themes, including accusations of aggressive billing practices, insufficient upfront clarity about out-of-pocket costs, and disputes over refunds after short stays. Several reviews describe inconsistent communication from administration and care teams, gaps in record handling, or experiences where patient privacy and autonomy did not meet expectations. A subset of comments also touches on boundary tensions within the care environment, a few instances where youth reported feeling unsafe or inadequately supported in social dynamics or peer interactions. Taken together, these concerns suggest that Hazel House can deliver transformative care, but only when administrative processes are transparent, staffed with responsive leadership, and aligned with family expectations.

The way the pros interact with the cons points toward a clear decision framework. For families who can manage the financial investment and who value a tightly integrated, faith-centered treatment plan, the potential upside is substantial and repeatedly corroborated by long-term alumni testimonies. The depth of aftercare, including alumni events and ongoing spiritual and practical coaching, is a meaningful hedge against relapse and a differentiator that can sustain gains long after discharge. Yet for those wrestling with affordability or seeking secular or highly customizable approaches, the calculus shifts: the same strengths may be undercut by cost barriers or a mismatch with personal beliefs and diagnostic needs. In practice, Hazel House represents a high-commitment return on investment for the right family, while signaling caution for those who cannot or will not meet the sustained financial and logistical demands.

Decision guidance: Hazel House is a decisive option for families prioritizing a holistic, Christ-centered healing pathway and prepared to engage a multi-month residential trajectory with strong aftercare. It is not the best fit for those who need affordability, complete secularism, or ultra-flexible, short-term interventions. Prospective clients should insist on a candid intake that lays out all fees, anticipated insurance interactions, and a transparent schedule of admissions. Direct conversations with alumni families can illuminate how aftercare actually unfolds, and a campus visit can reveal whether the environment and team dynamic feel right. If these elements align, Hazel House offers a compelling blueprint for turning struggle into lasting renewal. If they do not, consider alternatives that emphasize accessible pricing, secular or specialized clinical tracks, or outpatient options to preserve safety and progress without the same level of commitment.

Features

Housing

  • 7 resident community capacity 7 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hazel House in Greenville, FL is a welcoming and fully furnished assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.

The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff according to their special dietary restrictions. Housekeeping services ensure that the living spaces are always kept clean and tidy. The beautiful garden and outdoor space provide opportunities for relaxation, socialization, and enjoyment of the natural surroundings.

Hazel House offers comprehensive care services to assist residents with their daily activities such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive the necessary medical attention. For individuals with diabetes, a specialized diet is provided to manage their condition effectively.

Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, transportation is provided for scheduled activities for those who wish to explore local attractions or attend events.

Residents at Hazel House can stay connected through telephone and Wi-Fi/high-speed internet services available throughout the community. This enables them to stay in touch with loved ones and connect with the wider world.

To promote an active lifestyle, Hazel House organizes a variety of scheduled daily activities for residents to participate in. These activities cater to different interests and abilities, providing opportunities for socialization, mental stimulation, and physical exercise.

Located conveniently near physicians' offices, restaurants, and places of worship, Hazel House ensures easy access to essential services and facilities within the surrounding neighborhood.

Overall, Hazel House provides a supportive environment where residents can live comfortably while receiving personalized care and enjoying an engaging lifestyle.

Nearby Places of Interest

Restaurants

  • Honey Lake Resort (0.6 miles)
  • Double H Diner (4.7 miles)
  • Rock Bottom Seafood & Grill (10.4 miles)
  • Pizza Hut (10.5 miles)
  • Burger King (10.5 miles)
  • Rancho Grande Mexican Restaurant (10.6 miles)
  • Brick House Eatery (10.6 miles)

Places of Worship

  • Honey Lake Chapel (0.6 miles)
  • Refuge Church of Our Lord Jesus Christ (3.8 miles)
  • Southern Baptist Convention (4.2 miles)
  • Allen Chapel Ame Church (4.5 miles)
  • Southern Baptist Convention (4.8 miles)
  • Renewed Life Outreach Center (4.8 miles)
  • Greenville Baptist Church (4.8 miles)

Physicians

  • Tri-County Family Health Care (4.5 miles)
  • Tallahassee Memorial Hospital, Laboratory, Surgical Pathology (10.4 miles)
  • Tallahassee Memorial Family Practice (10.4 miles)
  • Archbold-Jefferson Specialty Clinic (10.7 miles)
  • Down Home Medical (17 miles)
  • Madison Family Clinic (17.3 miles)

Parks

  • Jefferson Recreation Department (10.3 miles)
  • Letchworth-Love Mounds Archaeological State Park (17.5 miles)

Pharmacies

  • CVS Pharmacy (10.4 miles)
  • Winn-Dixie (10.5 miles)
  • Jackson's Drug Store (10.6 miles)
  • Winn-Dixie (16.4 miles)
  • CVS Pharmacy (17.3 miles)
  • Big B Drugs (17.3 miles)

Cafes

  • Electric City Wheels & Grinds (10.6 miles)
  • Sunrise Coffee Shop (17.2 miles)

Hospitals

  • Madison County Memorial Hospital (16.8 miles)
  • DaVita Four Freedoms Dialysis (17.2 miles)
  • Madison County Memorial Hospital (17.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (17.4 miles)

Frequently Asked Questions

Where is Hazel House?

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