Preferred Private Care in Fort Pierce, FL

Pros

• The staff at Preferred Private Care are caring, kind, and professional.
• The agency is praised for prompt, attentive, and personal service.
• They strive to match clients with caregivers who stay the same, building strong relationships.
• The caregivers are described as compassionate, patient, and respectful to clients.
• Families feel supported by a responsive and involved administrative team.
• The company is consistently recommended for high-quality home care.
• Caregivers are reliable, punctual, and go above and beyond to ensure well-being.
• The overall experience is characterized as exceptional and reassuring.

Cons

• The company demonstrated a lack of communication.
• The staff were unprofessional.
• The company was inconsiderate.
• The company was not very welcoming to work for.
• HR management was inconsistent.

Review

Preferred Private Care in Fort Pierce is best suited for families seeking a highly personalized, relationship-driven in-home caregiving solution for an aging relative who requires steady hands, kindness, and flexibility. The model hinges on keeping the same care team over time, which builds trust and a known routine, important for seniors with memory challenges or complex daily needs. Reviewers repeatedly celebrate caregivers who show patience, respect, and practical assistance - from dressing and meals to light housekeeping and mobility support. The care approach also resonates with families navigating medical systems, as staff often coordinate with providers and stay involved enough to offer meaningful guidance. This combination of continuity, warmth, and practical capability defines the core value proposition.

But there is a caveat: several reviewers describe lapses in communication and inconsistent HR management, painting a picture of a company that can feel unsteady at times. For families that demand razor-sharp, proactive communication, prompt issue resolution, or rigorous privacy controls, alternatives may be wiser. There is also a sense in some accounts that internal culture at the office level can be uneven, which might translate into uneven client experiences if the assigned team shifts unexpectedly. In short, this agency rewards loyalty and stability, but only when the lines keep running smoothly.

The strongest positives - consistent caregivers, genuine compassion, timely responses, and careful matching - often offset the highlighted drawbacks. When the same aides serve a client, trust grows, routines solidify, and subtle needs are anticipated before they arise. Caregivers are described as patient and humane, with families noting improvements in mood, daily functioning, and dignity. Administrative follow-up calls and readiness to adjust schedules demonstrate a level of attentiveness that reduces caregiver turnover anxiety. The ability to tailor services - from intermittent visits to 24/7 live-in support - adds resilience to the care plan. Even where privacy concerns surface in one review, the prevailing experiences emphasize integrity, respect, and dependability.

On dementia care, post-acute needs, and daily living tasks, Preferred Private Care often delivers well, with CNAs described as capable in helping with meals, transportation, light housekeeping, and companionship. Families report caregivers who arrive on time and stay steady, building relationships that feel almost familial. The office team is praised for courteous, responsive assistance and for coordinating scheduling around irregular patterns. Yet a few accounts point to minor issues with caregivers - manageable bumps rather than systemic failures - suggesting that while the foundation is solid, execution can still hinge on the specific staff assigned.

For families making a choice, a practical due diligence checklist helps separate alignment from risk. Request a detailed caregiver-matching process, including the criteria used to pair aides with personalities and medical needs. Confirm the backup plan for caregiver absences and the escalation path for concerns. Probe privacy safeguards and what happened in the cited breach to ensure comfort with how sensitive information is handled. Ask for client references in similar situations (dementia, mobility limits, complex meds), and arrange an in-person meeting with at least one prospective caregiver. Clarify pricing, contract terms, and what constitutes additional charges. This approach converts general strength into predictable, stress-free caregiving.

Overall, Preferred Private Care is a strong, veteran choice for families prioritizing continuity and compassionate, hands-on home care, especially when dementia or complex daily tasks are present. The key trade-off lies between the comfort of a stable, relationship-centered team and the risk of uneven communication or HR inconsistency. For those who prize consistent caregivers and a responsive local office, the positives reliably outweigh the negatives; for those who require uniform processes and ironclad privacy, exploring other agencies remains prudent. In the right circumstances, this agency can deliver life-changing relief, preserving dignity and independence while easing the family's daily burden.

Physicians

• Heart Center at Lawnwood Regional Medical Center (0.5 miles)
• Cataract Counseling- Saint Lucie Eye Associates (0.5 miles)
• St Lucie Eye Associates (0.5 miles)
• Karli, Sapir Saint Lucie Eye Associates (0.5 miles)
• St Lucie Optical (0.5 miles)
• MD Primary Care (0.5 miles)
• Associates In Pediatric Cardiology (0.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Fort Pierce Discount Pharmacy (1.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Winn-Dixie (3.6 miles)
• Walgreens (7 miles)
• CVS Pharmacy (7.3 miles)

Cafes

• Old Florida Coffee Co (2 miles)
• Starbucks (2.4 miles)
• Panera Bread (8.7 miles)
• Starbucks (8.8 miles)

Restaurants

• Cobb's Landing (2 miles)
• Golden Corral (2.2 miles)
• 12A Buoy (2.3 miles)
• Chick-Fil-A (2.5 miles)
• Cracker Barrel (3 miles)
• Chuck's Seafood Restaurant (3.2 miles)
• Burger King (3.3 miles)

Hospitals

• New Horizons of the Treasure Coast (3.9 miles)
• Martin Memorial Health Systems (7.8 miles)
• Surgical Center of Treasure Coast (9 miles)

Parks

• Winterlakes Park (4.6 miles)
• Charles E. Ray Park (5.6 miles)
• Lakewood Park (8.1 miles)
• Savannas Preserve State Park (9.7 miles)

Transportation

• Budget Rent A Car (8.1 miles)

Theaters

• AMC Port St Lucie 14 (8.8 miles)