The Preserve

Pros

• The Preserve offers a beautiful and well-maintained environment with new facilities and outdoor décor.
• The staff members are described as nice, accommodating, and welcoming, providing attentive care to residents.
• Residents enjoy various activities such as movie screenings, card groups, and hobbies, contributing to a vibrant community atmosphere.
• The apartments are comfortable, with adequate space for residents.
• The dining room is considered pretty, enhancing the overall dining experience for residents.
• Family members appreciate the helpfulness of the staff in addressing their questions and concerns about their loved ones' care.
• Visitors note that the facility is located near convenient amenities like restaurants and retail areas.
• Overall satisfaction is expressed by families who feel their relatives are treated well during their stay at The Preserve.

Cons

• The medical attention provided was substandard, leading to a severe decline in the friend's health and ultimately resulting in her passing.
• Despite family alerts about pneumonia symptoms, the relative received inadequate care and was dismissed as being fine, resulting in her rapid deterioration.
• The staff at the facility is generally inattentive, requiring multiple calls and conversations for issues to be addressed.
• Some reviewers noted that even with a beautiful environment, there were concerns about staff responsiveness and overall care received by residents.
• There were complaints about overcrowding and a lack of personal attention during visits, which detracted from the experience at the facility.

Review

The Preserve has drawn a range of responses from families and residents, highlighting the complex nature of care facilities. On one hand, several reviews reflect a positive perspective on the facility's amenities, environment, and some staff interactions. On the other hand, there are troubling accounts regarding medical care and attention, raising significant concerns about patient safety and well-being.

Among the more distressing narratives involves a resident who experienced a rapid decline in health after being transferred to The Preserve following rehabilitation for a broken hip. Family members observed signs consistent with pneumonia but felt their concerns were largely ignored by the staff. Despite repeated requests for adequate medical attention—including blood tests and X-rays—the only treatment offered was an allergy medication (Claritin) by an outside physician. Ultimately, when family members insisted on transferring her back to a hospital due to visible dehydration and declining condition, they received alarming remarks from a nurse indicating that sepsis was likely. Tragically, upon arrival at the hospital, it was confirmed that she had severe lung infections due to aspiration and was diagnosed with sepsis; she unfortunately passed away shortly thereafter. This incident underscores serious failures in monitoring and responding adequately to medical needs within the facility.

Another relative echoed similar frustrations regarding attentiveness at The Preserve during their mother’s nearly two-year stay. While the physical environment of the facility is noted as being new and well-maintained, complaints arose regarding staff neglect—they felt that despite multiple alerts about their loved one's deteriorating condition, necessary interventions were not made until it was too late. Such experiences raise questions about accountability in caregiving practices and highlight an urgent need for improvements in staffing responsiveness.

Conversely, there are also many aspects of The Preserve that draw commendation. Visitors appreciate its aesthetics—describing it as beautiful with modern facilities—and mention several appealing features such as gym access, salon services, outdoor areas decorated cheerfully with landscaping yet to fully mature around them. Families have found staff members generally accommodating and welcoming towards visitors looking for placement options for their loved ones, presenting an image of a friendly environment.

Comfortable apartments often accompany good quality dining experiences at The Preserve; many reviews reflect satisfaction with both meal offerings and living spaces provided to residents. There seems to be appreciation expressed towards nurses’ compassionate care alongside aides’ dedication in ensuring daily comfort for residents. Additionally, amenities like movie theaters and hobby activities suggest efforts are being made to keep residents engaged socially—something essential in assisted living contexts.

While the reviews paint an overall mixed picture of The Preserve—from positive experiences regarding accommodations and social activities to alarming reports about medical oversight—the consensus calls for balanced vigilance in both administrative practices and healthcare delivery within such facilities. Ensuring elder care is met with commensurate respect regardless of age or cognitive status remains paramount against any backdrop of nice surroundings or adequate staffing levels.

In conclusion, prospective residents or families should approach The Preserve armed with comprehensive knowledge gathered from these various perspectives—one must weigh both improved living conditions alongside critical medical oversight challenges encountered by some individuals during their stays. Each story shared serves as both testimony to personal relationships built within these walls while simultaneously crying out for imperative reform needed to enhance patient safety standards moving forward.

This part of Fort Myers, Florida, offers a range of amenities and services that may be beneficial for senior living. There are several physicians in the area specializing in headache & pain management, vascular surgery, skin care, and general healthcare. Additionally, there are pharmacies nearby for convenient access to medication. For leisure activities, there are cafes like Panera Bread and Starbucks along with restaurants such as Bonefish Grill and Perkins Restaurant nearby. The Regal Belltower theater provides entertainment options as well. Places of worship like the Unitarian Universalist Church and Blessed Pope John the XXIII Catholic Church cater to spiritual needs. In terms of healthcare facilities, Gulf Coast Hospital and Lee Health are easily accessible for any medical emergencies. Overall, this part of Fort Myers offers a well-rounded community with convenient amenities for senior living.

Physicians

• Headache & Pain Management (0.4 miles)
• Millennium Physician Group: Kim Schurman, MD (0.8 miles)
• Vascular & General Sur Spec-Fl - Brian D Kurland MD (0.8 miles)
• Nagesh B Ravipati (0.8 miles)
• Millennium Physician Group (0.9 miles)
• Florida Skin Center (0.9 miles)
• Lee Health Neurodiagnostics - Plantation Rd (1.1 miles)

Pharmacies

• Lee Pharmacy - Gulf Coast Medical Center (0.9 miles)
• Gulf Coast Medical Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)

Cafes

• Panera Bread (1.2 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Panera Bread (3.9 miles)

Restaurants

• Shrimp Shack (1.3 miles)
• Bonefish Grill (1.4 miles)
• Perkins Restaurant and Bakery (1.4 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.8 miles)
• Dave & Buster's (1.8 miles)
• Taco Bell (2.2 miles)

Theaters

• Regal Belltower (1.8 miles)

Places of Worship

• Unitarian Universalist Church of Fort Myers (2.3 miles)
• Blessed Pope John the XXIII Catholic Church (3.1 miles)
• St Cecilia's Catholic Church (4.5 miles)

Hospitals

• Gulf Coast Hospital (2.3 miles)
• Lee Health (4.1 miles)
• The Children's Rehabilitation Center - Bass Rd (4.1 miles)
• Lee Health Cardiovascular Services - HealthPark Commons (4.2 miles)
• Lee Health Neurodiagnostics - Golisano Children's Hospital (4.3 miles)
• Cardiovascular Services - Medical Plaza 1 (4.5 miles)

Transportation

• U-Haul Moving & Storage (3.3 miles)
• Fox Rent A Car Fort Myers (4.3 miles)