ARV Assisted Living

Pros

• The maintenance team is consistently quick to complete repairs.
• Maintenance responded within 15 minutes to fix the leaking AC vent.
• The last maintenance visit was very good.
• Diana C. Kibotos helped residents move in quickly and was kind, helpful, and professional.
• Maintenance is prompt and friendly; toilets are fixed quickly.
• Danny did a great job fixing the A/C and his hard work is appreciated.
• The View Carlton Arms maintenance team is highly appreciated and keeps the apartments comfortable.
• The maintenance staff consistently does a great job; doors operate easily and repairs are up to date.
• Maintenance has been awesome; their responses are swift and skillful.
• The technician was professional and pleasant.
• Dan in maintenance arrived quickly and fixed the issue promptly.
• The maintenance team is responsive to online requests and completes them on time.

Cons

• The gates are always taken off and left open, making it unsafe for residents.
• The gate is left up all the time now, and this should be subtracted from rent.
• The water has been shut off a lot, causing ongoing reliability concerns.
• There was a tremendous amount of theft and break-ins while residents lived there.
• The office charged residents for two carports when only one was provided, with unclear reimbursement.
• They moved out and have not heard anything back about their deposits.
• The apartment was absolutely pitiful when they moved in.
• One maintenance man reportedly road-raged on his golf cart at tenants.
• The property was described as roach-infested, with pest control failing to address the problem and appliance replacement stemming from move-out charges.
• There were ongoing issues with maintenance/office communication and miscommunication, including extra charges.
• Some reviewers felt the community was overpriced and poorly managed and would not recommend staying.
• The security gate is constantly broken, allowing tailgating and unsafe entries.

Review

The maintenance team at Carlton Arms has earned a standout reputation from residents who repeatedly point to their speed, courtesy, and professional demeanor. Across a wide range of issues - from small fixes to major repairs - the consistent message is that this team shows up quickly, communicates clearly, and follows through with quality work. Residents describe a culture of responsiveness that makes living in the community feel supported and cared for, even when problems arise.

Several anecdotes highlight the immediacy of the team's service. One resident reported texting about a leaking AC vent and having the issue resolved within 15 minutes, a level of responsiveness that left them impressed and grateful. Another resident recounted an AC repair that began with a visit to address a reported problem, followed by a compressor replacement the next day after a temporary solution - a sequence described as "great job" by the maintenance team. In food-for-thought terms, these stories illustrate a maintenance operation that prioritizes rapid triage and efficient resolution, often under pressure or within tight timelines.

The people behind these efforts also receive high praise. Diana C. Kibotos is singled out for helping new residents get settled into their apartments quickly, with comments about her kindness, professionalism, and helpfulness. Individual team members are named with appreciation as well: Ken in maintenance who "goes over and above," Tomy (Mr. Tomy) and his partner who consistently work quickly and responsibly, and TJ, described as awesome for his efficiency. Dan is another name that comes up in positive reviews, noted for quick response to service orders and a job well done. These personal notes reflect a culture where staff are not only technically capable but also personable and customer-focused.

Residents consistently describe the maintenance team as a core strength of the community. They are praised for treating every request as urgent, maintaining a high standard of professionalism, and delivering timely fixes that keep the living environment comfortable and functional. Descriptions such as "the best," "amazing," and "a true asset to the community" recur, underscoring a sustained appreciation for the maintenance crew's reliability and the peaceful, well-kept atmosphere they help preserve. Several residents recount experiences where a small repair or a routine maintenance check made a big difference in daily living, reinforcing a sense of stability and care in the building.

Beyond individual repairs, the overall experience with maintenance and on-site staff is described as smooth and dependable. Some reviews highlight how easy it is to submit service orders online, with Dan and other maintenance professionals responding quickly and completing tasks efficiently. The message across these notes is that the maintenance team and office staff work in concert to keep the property in good repair, with a quiet, well-run building vibe that residents value highly. The sentiment is consistent: timely, respectful service, a focus on quality, and a willingness to go the extra mile.

Of course, no community is without its challenges, and there are notable concerns raised by residents alongside the praise. One prolonged critique centers on safety and gate management, with comments that gates are frequently left open or removed, creating an unsafe environment and inviting reckless driving through the community. Some residents even suggest that this issue should impact rent, signaling broader frustration with how security is managed and enforced. A message from September notes that the gate has been left up all the time, a situation that would understandably erode trust if not addressed.

Other reviews reflect serious concerns about pest control, water shutoffs, and overall property management. A particularly pointed critique describes roach infestations, inconsistent pest control, and a sense that deposits and move-out charges are not handled transparently. Complaints about water being shut off frequently, theft and break-ins, and limited access to packages suggest broader systemic issues affecting residents' daily lives. The negative feedback also touches on perceived gaps in communication and accountability, with some residents feeling that the maintenance team does their part well, but the overarching property management and policies do not always align with resident needs.

Nevertheless, the prevailing thread is a strong appreciation for the maintenance team's capabilities and attitude. Residents frequently express gratitude for the timely interventions, the professionalism of the crew, and the welcoming, upbeat atmosphere created by those on the front lines. In many stories, the maintenance staff are described not just as fixers, but as trusted partners in making Carlton Arms a livable, even enjoyable place to call home. When the security and pest-management concerns are addressed with the same care shown by the maintenance team, many residents believe the community could be even more exceptional.

In summary, Carlton Arms' maintenance team is celebrated as a high-performing, resident-focused group that delivers quick, courteous, and effective service across a spectrum of needs. Their work, from emergency fixes to routine adjustments, reinforces a sense of care and community among residents who rely on them daily. While there are valid concerns about gate security, pest control, and some management processes, the overwhelming sentiment remains that the maintenance team is a critical and valued asset - one that residents believe can help elevate the living experience further if addressed in tandem with broader property management improvements. The appreciation for individuals like Diana, Ken, Tomy, Dan, TJ, and others is a testament to the positive impact a competent maintenance crew can have on the daily life and overall satisfaction of those who call Carlton Arms home.

This area of Bradenton, Florida offers a variety of healthcare options with multiple physicians' offices and pharmacies located within a few miles. There are also several restaurants and cafes nearby, providing convenient dining options for residents. The close proximity to hospitals such as the Family Birthplace and State College of Florida is reassuring for seniors who may require medical attention. Additionally, the nearby parks like Bradenton Riverwalk and GT Bray Park offer opportunities for outdoor recreation and relaxation. Places of worship such as West Bradenton Baptist Church cater to spiritual needs, while the Regal Oakmont theater provides entertainment options for seniors looking to enjoy movies. Overall, this area boasts a mix of essential amenities that would make it a desirable location for senior living in Bradenton.

Physicians

• Physicians Group Bradenton East (0.3 miles)
• Cashen, David V, Md - Cooper Family Medical (1.4 miles)
• K & H Health Kare (2.5 miles)
• Lung Associates Pa (2.6 miles)
• A Gomez Leslie DO (2.6 miles)
• Ear Nose And Throat (3.1 miles)
• Palmetto Pediatrics (3.1 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (2.2 miles)
• Pelot's Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Winn-Dixie (3.3 miles)
• CVS Pharmacy (3.6 miles)
• Walmart Pharmacy (3.8 miles)

Restaurants

• Culver's (1 miles)
• Woody's River Roo Pub (2 miles)
• Applebee's (2.1 miles)
• McDonald's (2.3 miles)
• McDonald's (2.6 miles)
• Cracker Barrel (2.8 miles)
• Subway (2.9 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Starbucks (4 miles)
• Starbucks (5.3 miles)
• The Granary (5.6 miles)
• ATRIA Bread + Coffee (5.9 miles)
• Starbucks (6.1 miles)

Hospitals

• Family Birthplace (2.7 miles)
• State College of Florida, Manatee-Sarasota (6.2 miles)
• H2u (6.4 miles)

Parks

• Bradenton Riverwalk (3 miles)
• GT Bray Park (6.3 miles)
• Bob Gardner Community Park (6.5 miles)

Places of Worship

• West Bradenton Baptist Church (5.2 miles)

Theaters

• Regal Oakmont (6.2 miles)