Shamrock Visiting Nurse Agency in Fairfield, CT

Pros

• PathWell's therapists Melissa and Lisa were amazing.
• Kelly is patient, kind, and goes above and beyond for clients.
• Kim is professional, compassionate, and incredibly attentive.
• The service is first class.
• Dee boosted the patient's confidence and provided effective therapy.
• Lisa is caring and engages well in therapy sessions.
• They are consistently punctual and never cancelled appointments.
• Pandora is kind, thorough, and encouraging independence.
• Therapist D was wonderful.
• Melissa and Lisa are knowledgeable, highly skilled, and very nice.

Cons

• The overall experience was not good.
• Scheduling was poor, with nurses not showing up as promised.
• Some of the nurses are described as young and timid.
• There were repeated instances of not returning calls and poor communication.
• The service was terrible, with rude and unhelpful staff.
• The reviewer would not recommend this agency for post-surgery PT.
• The company was described as unprofessional and heartless.

Review

Shamrock Visiting Nurse Agency in Fairfield, CT is best suited for families seeking robust, hands-on in-home nursing and rehabilitation after surgery or for ongoing medical management, delivered in the home rather than at a clinic. The reviews point to strong initial engagement: knowledgeable intake, clear setup, and care teams that arrive prepared to tailor plans to individual needs. For patients recovering from knee, hip, or spine procedures, or those needing regular physical or occupational therapy at home, the agency can translate clinical expertise into meaningful gains at a critical moment. A 4.3 overall rating from 27 reviews reflects standout performances alongside meaningful variability, so expectations should be anchored in reality.

Those who should consider alternatives are families where timing and reliability are non-negotiable. Several reviews cite delayed starts, missed visits, and inconsistent scheduling, which can derail recovery when every day matters after surgery or for wound care. If a care plan demands rapid nurse response, consistent weekday coverage, or strict adherence to a tightly controlled timetable, a larger, centralized agency with a proven track record for punctual service may be safer. For cases requiring uniform nursing instruction or meticulous wound management, exploring providers known for scheduling discipline can prevent frustrating gaps that undermine clinical progress.

The strongest positives are evident in the clinical core: rehabilitation teams described as knowledgeable, encouraging, and genuinely caring. Therapists push patients to regain function just enough to expand independence, while offering practical home-exercise plans and clear progress benchmarks. Families repeatedly note the value of therapists who deliver compassionate, patient-centered care, with supportive guidance that translates into tangible improvements in range of motion, strength, and everyday functioning. When the coordination between intake, therapists, and nursing staff works, it creates a sense of continuity that reduces logistical friction for caregivers and patients alike.

The most troubling through-lines are scheduling and staffing inconsistencies. Several reviews describe pleasant nurses who nonetheless struggle with punctuality, fail to follow agreed-upon plans, or do not communicate effectively with family members or the patient's medical team. Missed visits, late arrivals, and shifting personnel were repeatedly cited as major irritants, with at least one patient electing to discontinue services after repeated misfires. This gap between clinical excellence and operational reliability is the fundamental risk when choosing Shamrock; it can compromise trust when recovery depends on disciplined, regular contact.

Despite these drawbacks, the core clinical strengths can offset many downsides for families willing to build contingencies around scheduling. When a dedicated point of contact exists, and a predictable routine is arranged with clear expectations, the impact of occasional delays diminishes. The standout therapists' expertise, paired with their empathetic approach, often accelerates rehabilitation, enhances adherence to prescribed exercises, and provides the emotional reassurance that supports caregivers during a demanding recovery journey. For families prioritizing high-quality home-based rehab and willing to address scheduling proactively, Shamrock remains a compelling option.

Practical decision steps clarify how to maximize the odds of a favorable experience. At intake, insist on an assigned care coordinator and a primary therapy team, with a definite start date and a documented escalation path if a visit is missed. Request preferred visiting days and guaranteed time windows to minimize gaps, and confirm who will supervise the plan if questions arise. In the first week, track responsiveness and demand timely follow-up, prompting remediation if issues persist. If scheduling reliability cannot be stabilized, or if the patient's condition requires unwavering consistency, it is prudent to compare alternatives with stronger scheduling discipline, or to supplement with outpatient therapy to maintain momentum. In sum, Shamrock Visiting Nurse Agency can be a strong choice for expert home rehabilitation, provided scheduling reliability is actively managed and expectations are aligned with operational realities.

Restaurants

• Circle Diner (0.1 miles)
• McDonald's (0.2 miles)
• Sunny Daes (0.4 miles)
• Chipotle Mexican Grill (0.5 miles)
• Chef’s Table (0.7 miles)
• Pizzeria Molto (0.8 miles)
• Centro Ristorante & Bar (1 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.5 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3.7 miles)

Physicians

• The Waynik Group (0.7 miles)
• Associated Neurologists-S CT - Srinath Kadimi MD (0.9 miles)
• Associated Internists of Fairfield (1.1 miles)
• Willows Pediatrics (3.6 miles)
• Modern Dermatology (4.6 miles)
• St Vincent's Behavioral Health Sv (4.7 miles)
• Edward Michael Lane (5.2 miles)

Parks

• Gould Manor Park (0.8 miles)
• Veterans Park (1.4 miles)
• Sullivan Field Fairfield Giants (2.1 miles)
• Lake Mohegan (3.6 miles)
• Sherwood Island State Park (5.6 miles)
• Winslow Park (5.8 miles)
• Twin Brooks Park (6.8 miles)

Transportation

• Metro North - Fairfield Metro Station (0.8 miles)
• Metro North - Fairfield Train Station (1 miles)
• Metro North - Southport Train Station (2.7 miles)
• Amtrak (3.4 miles)
• Greater Bridgeport Transit Authority (3.6 miles)
• Metro North - Green's Farms Train Station (4.3 miles)
• Metro-North BPT Rail Yard (4.6 miles)

Cafes

• Shearwater Coffee Bar (0.8 miles)
• Starbucks (1.2 miles)
• Panera Bread (2.4 miles)
• Starbucks (4.7 miles)
• The Granola Bar (5.9 miles)
• Doughnut Inn (6.5 miles)
• Starbucks (6.9 miles)

Hospitals

• St Vincent's Medical Center (4.1 miles)
• Bridgeport Hospital (4.7 miles)
• Bridgeport Hospital (4.8 miles)