Victory Home Health Palliative

Pros

• The staff at Mt. Rose are kind, compassionate, and attentive to patients' needs.
• Dr. Borsa and her team consistently go above and beyond for patients and their families.
• Mt. Rose Hospice Care provides honest dialogue and prioritizes comfort and quality of life.
• The caregivers are dedicated, professional, and often described as angels on earth.
• Home visits and proactive responsiveness demonstrate the center's exceptional commitment to patient well-being.
• Families feel supported, cared for, and valued throughout the end-of-life journey.
• The organization is regarded as a blessing to the community, delivering outstanding hospice and palliative care.
• Personal touches, like memory bears, reflect the lasting care and impact of the staff.
• Nurses and caregivers are loving, capable, and available around the clock, including holidays and nights.
• Dr. Borsa is described by patients and families as a gifted, compassionate, and devoted healer.
• The care extends beyond the patient's life, with ongoing concern and support for families after a loved one passes.
• Overall, Mt. Rose is consistently praised as a trusted, essential source of end-of-life care.

Cons

• None found.

Review

Mt. Rose Hospice Care and Palliative Care emerges in these accounts as more than a service: it is a compassionate presence during some of life's most difficult moments. Across numerous testimonials, families describe how the team helps ease the transition for patients and loved ones, emphasizing comfort, clear communication, and a steady, reassuring presence. The care is repeatedly framed not just in medical terms, but in the humanity of listening, responding, and supporting the emotional journey that accompanies end-of-life choices. This combination - professionalism paired with genuine warmth - appears to be the defining hallmark of their work.

Central to the praise is the extraordinary dedication of Dr. Borsa and her team. Many reviewers describe Dr. Borsa as a singular blessing - a physician who truly goes to patients' homes to check on them and who treats elderly patients with remarkable care and respect. The sentiment that she is "a gift from above" captures the depth of gratitude expressed by families who felt seen and heard in a system that is often hurried or dismissive. Beyond medical oversight, her team is celebrated for anticipating needs, from immediate symptom management to practical help like picking up prescriptions or groceries, always with the patient's comfort and dignity at the forefront. The sense that they "go above and beyond" permeates several stories, underscoring a holistic approach that blends clinical excellence with compassionate presence.

The staff at Mt. Rose are repeatedly described as angels - kind, gentle, and deeply caring. Families recount how they "stand by our side" through long hours and late evenings, offering continuity of care that makes families feel supported rather than abandoned as a loved one approaches the end of life. The care extends beyond the patient; families and even out-of-town relatives report feeling reassured by consistent visits, thoughtful communication, and a willingness to stay connected long after a milestone has passed. Memory bears created by the team become keepsakes that symbolize the care and love shown during the final chapters, turning grief into something tangible that families can hold onto.

Several testimonials specifically highlight the practical and emotional support that helps families navigate decisions and daily life during hospice, particularly for those who live far from town or who require assistance with everyday tasks. Descriptions of honest dialogue, patient-centered decision making, and timely responses to symptoms reflect a philosophy that respects patient wishes while offering dependable guidance. The staff's willingness to handle logistical details - coordinating prescriptions, coordinating care at home, and ensuring comfort - reinforces the feeling that this is care that never leaves you to face challenges alone.

Individual voices shine through in the numerous tributes to particular staff members. Kathy (and Brianna) are singled out for their professionalism and compassion, with praise for their care of loved ones and their willingness to answer questions and provide reassurance. Gerri and Brother Harry receive heartfelt thanks for their compassionate support, and Theresa (Theresa) Bueno Doyle is acknowledged for making a challenging transition feel intimate and manageable. The Dekleva Family, the Montoya family, and others emphasize how the staff's consistent kindness, timely communication, and personal attention made it possible to focus on loved ones rather than on the logistics of care.

The impact described extends beyond the immediate caregiving period to the broader community. Reviewers speak of Mt. Rose's service as a blessing to Trinidad and surrounding communities, and many note the sense of security that comes from knowing there is a reliable, compassionate option. The care is associated with dignity and respect for the elderly, with patients described as being treated like family by Dr. Borsa and her team. Even after a loved one has passed, families report ongoing connections - check-ins, continued support, and reminders that the relationship with the care team does not end with a death but remains a source of comfort and gratitude.

Overall, these accounts portray Mt. Rose as a beacon of professional, compassionate end-of-life care. The combination of clinical excellence, home-based visits, and a deeply human approach to patients and families creates an experience that families remember as genuinely life-affirming. Their work is depicted not only as skilled medical care but as a compassionate partnership that honors the preferences and dignity of patients while lending strength to families navigating difficult, intimate moments. In every story, the care is described as a blessing, a source of solace, and a testament to what it means to place patient and family at the heart of hospice and palliative care.

This section of Trinidad, Colorado offers a variety of amenities that cater to senior living. There are several restaurants within walking distance, providing convenient dining options. Places of worship are also nearby for those seeking spiritual fulfillment. Cafes and theaters offer opportunities for social interaction and entertainment. Additionally, there are parks in the area for leisurely walks and outdoor activities. Pharmacies and physicians are readily accessible for any medical needs, with a hospital located just over a mile away. Transportation options include U-Haul services and an airport for easy travel access. Overall, this neighborhood provides a range of services and facilities that would be beneficial for seniors looking to settle in a welcoming community.

Restaurants

• Double D's Grill (0 miles)
• Big Daddy's Restaurant (0 miles)
• Las Animas Grill (0.1 miles)
• Club 14 Garden Grill and Pub (0.1 miles)
• Tutti Scoops (0.2 miles)
• KFC (0.2 miles)
• Taco Bell (0.2 miles)

Places of Worship

• Christ in the Canyons Fellowship (0.1 miles)
• Trinidad Catholic Church (0.2 miles)
• Trinidad Area Catholic (0.2 miles)
• Holy Trinity Church (0.2 miles)
• Temple Aaron (0.4 miles)
• Saint Josephs Church (0.9 miles)
• Pick Ministries (1.7 miles)

Cafes

• Perkatory Coffee House (0.2 miles)
• Starbucks (0.3 miles)
• Trinidad Colorado Coffee House Engleville Colorado (0.6 miles)
• Enchanted Grounds Expresso Bar (19 miles)

Theaters

• Gilley s Outdoor Saloon (0.3 miles)
• El Raton Theatre (19 miles)

Parks

• Kit Carson Park (0.4 miles)
• Waggin Tails (0.5 miles)
• Trinidad Central Park (4 miles)
• Ripley Park (18.8 miles)
• Legion Park (19.5 miles)
• Raton Parks & Recreation Department (19.8 miles)

Pharmacies

• Peaceful Herbs (0.4 miles)
• Hometown Pharmacy (0.5 miles)
• Del Norte Pharmacy & Home Medical Equipment (19.8 miles)

Physicians

• Mount Carmel Health Wellness & Community Center (0.8 miles)
• Trinidad Medical Associates (1 miles)
• Trinidad Reproductive Healthcare (1.2 miles)
• Cox David MD-Mt San Rafael Hosp Spec (1.2 miles)
• Rocky Mountain Eye Center (1.2 miles)
• Family Practice Associates (19.2 miles)

Hospitals

• Mt San Rafael Hospital (1.1 miles)

Transportation

• U-Haul Moving & Storage (1.5 miles)
• Raton City Muni Airport-Rtn (18.9 miles)
• Pegasus Aviation (18.9 miles)
• Amtrak Station , Raton New Mexico (19 miles)
• Amtrak Raton Metropolitan Club (19.1 miles)
• Amtrak Metropolitan Lounge (19.1 miles)
• Amtrak (19.1 miles)