Visiting Angels

Pros

• Visiting Angels is an amazing company that truly lives up to its name.
• They vet and train their caregivers, providing a warm blanket of security for clients.
• The caregivers are attentive, compassionate, and go above and beyond for those they serve.
• The care managers and office staff are supportive, knowledgeable, and responsive.
• The service enables clients to stay in their homes with dignity and comfort.
• The team is dependable and arrives on time, bringing kindness and professionalism to every visit.
• Many reviewers describe Visiting Angels as a lifesaver and a godsend for families.
• Visiting Angels provides one-on-one support and companionship, helping to reduce isolation for clients.

Cons

• There have been some scheduling difficulties.
• They haven't been able to match him with an aide yet.
• Turning the corner on elder care and caregiver searching is daunting.

Review

I joined Visiting Angels in January 2024, and from the start the experience was marked by thoughtful preparation and supportive onboarding. The training was excellent, giving me a clear sense of how to care for people in need of comfort and daily life assistance. Importantly, I was allowed to ease into the role, building confidence gradually to ensure I was a good fit. That patient ramp-up made all the difference and helped me settle into a career that feels meaningful from day one.

Once I began working with clients, I found real joy in helping with everyday tasks and supporting their personal goals so they could remain comfortably in their own homes. I discovered a blend of hands-on care and companionship that resonates deeply with me. What I hadn't anticipated was the wisdom the Visiting Angels team would share from their own life journeys - lessons that have enriched my own approach to caregiving and life in general. That guidance has felt like a precious gift.

The clients themselves are for the most part incredibly engaging, and the one-on-one nature of our work stands out as a crucial element. Many are isolated in their homes, making regular visits and personal interaction vital for their well-being. Some clients stay with us for the full year, while others come and go as needs change. It's a win-win situation, allowing people to stay connected to their routines, their homes, and their familiar surroundings with support that respects their independence and dignity.

I deeply value being part of the Visiting Angels team because the company truly lives up to its name. I've also had standout experiences with colleagues who go the extra mile. For instance, Torri in billing has been incredibly helpful, often going above and beyond. One Friday evening, she called because someone was trying to reach us about my dad's fall. She remembered me, stayed on the line as we navigated the situation, and helped us secure an emergency Visiting Angel, Debbie, to stay with our mom late into the night. The level of care and responsiveness - from Debbie's willingness to jump in at the last minute to Clo's proactive outreach - has been extraordinary and deeply appreciated.

Across the board, the communication and care have generally met expectations, even as there are occasional scheduling challenges. When those hiccups occur, the care manager works diligently to resolve them as quickly as possible, and the overall experience remains positive. In one case, the care provided by the team allowed my father-in-law to receive consistent support and to stay comfortable, with a sense of stability that mattered during a difficult time.

The team's impact extends to our veteran community as well. Rita, one of the caregivers, knows how to gently cajole and tease my dad into doing what he needs to do without him getting angry. Meghan, the case manager, is a breath of fresh air - she consistently puts my dad's best interests first and goes to great lengths to ensure those needs are met, even when the situation can be ornery or challenging. This level of attentiveness has helped my dad stay at home, maintaining who he is while managing the realities of depression, dementia, PTSD, and aging.

Visiting Angels has truly been a lifesaver for both my dad and me. I no longer worry every day, knowing that his caregivers are there to help. Meghan, the care manager, remains a standout for her dedication and support. The entire team - knowledgeable, kind, and dependable - has earned my trust, and I would, without hesitation, recommend their services to others seeking compassionate home care.

The positive experiences have extended to the broader picture of care for veterans. The caregivers arrive on time, attend to grooming, prepare healthy meals, and keep the living space tidy. The office staff are consistently helpful with scheduling and ensuring we have everything we need. My dad looks forward to his weekly visits, and the sense that he is valued and respected each time is priceless for our family.

There are also stories of outreach beyond the immediate caregiving role. I've witnessed managers and nurses visiting an elderly friend to listen to his concerns, with the hope of pairing him with an aide who can truly meet his needs. Even when the perfect match hasn't happened yet, the team's patience and optimism are evident, and I remain hopeful about the potential connections ahead.

In the San Luis Valley and beyond, Visiting Angels stands out for their approach to elder care. They vet and train their caregivers thoroughly and formalize processes that provide a reassuring sense of security for families. The caregivers who have shown up in our home - Juana, Clo, LeeAnn, and many others - have been competent, literate, hard-working, conscientious, and genuinely caring. They become more than aides; they feel like beloved members of the family during challenging times, and that level of support can't be overstated.

Overall, the experience with Visiting Angels has been transformative for our family. The combination of professional, compassionate service, reliable scheduling, and a team that treats clients as if they were their own family creates a powerful, positive impact on daily life. The caregivers help with daily routines, errands, meals, cleaning, and companionship, enabling loved ones to remain in their homes with dignity. It's clear that the people behind Visiting Angels are committed to making elder care more human, more respectful, and more manageable for families navigating complex care needs.

This part of Pagosa Springs, Colorado offers a variety of healthcare options with physicians, dentists, and specialists located within a few miles. There are also several restaurants and cafes in the area providing convenient dining choices. Places of worship are easily accessible for those seeking spiritual community. Pharmacies are nearby for medication needs, and the Pagosa Springs Medical Center is located just 3.8 miles away for any hospital care. Additionally, Treasure Falls is a beautiful park close by for outdoor enjoyment. Overall, this area provides essential services and amenities that may be beneficial for seniors considering living in Pagosa Springs.

Physicians

• Abba Eye Care Pagosa S (2.6 miles)
• Cornerstone Family Medicine (3.5 miles)
• Pagosa Dental DDS (3.5 miles)
• Pagosa Womens Health & Wellness (3.8 miles)
• Mercy Cardiology Associates (3.8 miles)
• Alpine Medical And Specialty Practices (3.9 miles)

Restaurants

• 565 Grill (3.3 miles)
• McDonald's (3.5 miles)
• Ramon's Mexican Restaurant (3.6 miles)
• Subway (3.6 miles)
• Shang Hai Chinese Restaurant (3.8 miles)
• The Buck Stops Here Market & Eatery (3.8 miles)
• Chavolos Taqueria (3.9 miles)

Cafes

• Cafe Colorado (3.3 miles)
• Higher Grounds Coffee (3.5 miles)
• Starbucks (3.7 miles)
• Farrago Market Cafe (3.8 miles)
• Two Chicks & A Hippie (3.9 miles)

Places of Worship

• Restoration Fellowship (3.6 miles)
• Pagosa Bible Church (3.9 miles)
• Pagosah Unitarian Universalist Fellowship (3.9 miles)
• Pagosa Catholic Community (3.9 miles)

Pharmacies

• City Market Pharmacy (3.7 miles)
• City Market Food & Pharmacy (3.8 miles)
• Jackisch Drug (4 miles)

Parks

• Treasure Falls (3.7 miles)

Hospitals

• Pagosa Springs Medical Center (3.8 miles)