Primrose Place

1330 East 1St Street, Loveland, CO 80537

For more information about senior living options: (844) 490-3973

3.3 from 7 reviews
5 stars
4
4 stars
0
3 stars
0
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Primrose Place

    Pros

    • pro The facility is clean and caring, and the staff are amazing.
    • pro The on-site food impresses visitors.
    • pro Primrose is described as wonderful, making residents feel at home.
    • pro The staff take excellent care of residents' medications and doctor appointments, and residents are very content there.
    • pro The owner and management are praised for being caring and tireless, going above and beyond.
    • pro The team is like family, with everyone being helpful, respectful, kind, generous, and selfless.
    • pro Specific staff are highlighted as outstanding, including Bekah (the cook), Susie (keeps everyone down to earth), Tammy (tireless worker), and Todd (maintenance).

    Cons

    • pro A staff member allegedly stole two pillows the reviewer had paid for, claiming they smelled bad and disposing of them in the trash.
    • pro The owner did nothing to reimburse the reviewer for the stolen items.
    • pro The staff member lied to the reviewer.
    • pro The staff member promised a private room after a six-month waiting list, but no private rooms exist, which the reviewer calls a shady operation.
    • pro The owner allegedly only cares about money.
    • pro The receptionist was extremely rude on the phone, interrupted the caller, and hung up.
    • pro The reviewer would never recommend the facility to anyone and would have given zero stars if possible.

    Review

    The collection of experiences shared about Primrose Place runs a full spectrum, mixing praise with serious accusations. On one end, several reviewers describe a warm, welcoming, and well-run environment where residents feel cared for, respected, and part of a family. On the other end, there are sharp grievances about theft, broken promises, and rude interactions that left some visitors and family members frustrated and distrustful. Taken together, the remarks paint a picture of a facility that has what many see as strong daily care and a strong sense of community, but also serious concerns about management practices and customer service in certain moments.

    One of the most troubling claims centers on a staff member allegedly stealing two pillows that a guest had purchased for $35 each, under the pretense that the pillows "smelled bad" and were discarded in the trash. According to the reviewer, the owner did nothing to reimburse the guest and, in addition, the staff member allegedly lied about conditions surrounding private room arrangements. The reviewer describes the situation as a "shady operation" and accuses the owner of caring only about money. This account casts doubt on the trust and accountability of some staff members and raises questions about how resident belongings and compensations are handled in the facility.

    Another negative report focuses on a routine phone interaction that left the caller with a lasting impression of poor customer service. The reviewer described the receptionist as among the rudest they had spoken to, noting interruptions followed by a harsh tone and a decision to hang up. After calling back to express dismay about the treatment, the same staff member allegedly became even more rude and again ended the call. The reviewer pointed out the organizer of a fundraiser benefiting children with cancer and implied that such a response reflected poorly on the facility's openness to community outreach. With no stars being offered as an option, the reviewer ultimately reserved judgment about the leadership, suggesting that if the person who answered phones held a leadership role, it would warrant concern for anyone considering the facility.

    In contrast, several accounts celebrate Primrose Place as a clean, caring environment with notable strengths. One reviewer specifically praised the cleanliness and the quality of on-site food, and asserted that "the staff are amazing." This perspective highlights a well-run daily operation where residents feel safe, well-fed, and supported by a team that is consistently described as kind and attentive. The tone here emphasizes day-to-day service quality and the emotional warmth that can come from a staff that goes above and beyond in serving residents.

    There are also deeply positive, long-term endorsements from families with extensive experience with Primrose Place. A reviewer who identifies as a former resident offered a simple, glowing statement of satisfaction, saying they had no complaints during their time there. Another account comes from a parent whose adult son has lived at Primrose Place for over 15 years, praising the facility for making the son feel at home, taking excellent care of his medications and doctor appointments, and ensuring his overall contentment. This testimonial underscores a continuity of care and a sense of stability that families often seek when evaluating long-term care options for loved ones.

    The most emphatic praise arrives in a thorough testimonial of a facility-wide culture of care. The reviewer portrays Primrose Place as a true home rather than just a facility, listing many individuals by name and role who contribute to an environment where residents are treated like family. The owner, described as Miss Vak, is celebrated as "the BEST," and the manager, Tammy, is lauded as a tireless worker. The praise extends to QMAPs, nurses, cooks (Bekah is singled out as a "rockstar," and Susie for keeping everyone grounded and down-to-earth), and maintenance staff (Todd is mentioned for stepping up on days off, contributing materials and resources). The reviewer emphasizes that everyone - residents and staff alike - is part of a close-knit, supportive network characterized by care, respect, generosity, and selflessness. This depiction presents Primrose Place as a loving, enabling community where residents are truly cared for in every aspect of daily life.

    Taken together, these reviews illustrate a complex picture. There are clear, strong testimonials about compassionate, thorough care, attentive staff, and a sense of family that extends beyond merely meeting basic needs. At the same time, there are serious allegations about theft, deceptive behavior, and rude, dismissive communication that cannot be ignored. The overall impression is that experiences at Primrose Place can vary significantly depending on who is involved, which staff members are on duty, and perhaps how management addresses problems when they arise. For prospective residents or families, these accounts suggest a need for careful, on-site evaluation, clear communication about expectations, and close attention to how concerns and incidents are resolved.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Primrose Place in Loveland, CO is a board and care home that offers a range of amenities and care services to its residents. Located in a peaceful neighborhood, this community provides a comfortable and home-like living environment for seniors.

    The fully furnished rooms at Primrose Place are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for the convenience of its residents. The community also features a dining room where nutritious meals are prepared and served to cater to special dietary restrictions. Additionally, housekeeping services ensure that the living spaces are clean and well-maintained.

    Residents can enjoy the beautiful outdoor space and garden, providing a peaceful setting for relaxation or socializing with friends. The dedicated staff at Primrose Place provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive the proper dosages at the right times.

    To promote mental wellness, a mental wellness program is available for those who may benefit from additional support. The community also coordinates with health care providers to ensure comprehensive care for its residents. Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services.

    Primrose Place is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This allows residents to easily explore their surroundings and access necessary services without traveling long distances.

    Residents at Primrose Place can participate in resident-run activities as well as scheduled daily activities provided by the community. These activities promote engagement and socialization among the residents.

    Overall, Primrose Place offers a comfortable living environment that promotes independence while providing personalized care and support. With its range of amenities and convenient location near essential services, this assisted living community is an ideal choice for seniors looking for a relaxing and fulfilling lifestyle in Loveland, CO.

    Nearby Places of Interest

    Cafes

    • Dark Heart Coffee Bar (0.7 miles)
    • Dutch Bros Coffee (0.9 miles)
    • Starbucks (3 miles)

    Restaurants

    • Henry's Pub (0.7 miles)
    • Pourhouse Bar and Grill (0.8 miles)
    • McGraff's Restaurant (1.1 miles)
    • Arby's (1.1 miles)
    • Runza Drive Inn (1.7 miles)
    • Chipotle Mexican Grill (2.2 miles)
    • Culver’s (2.3 miles)

    Pharmacies

    • Good Day Pharmacy (0.8 miles)
    • Walgreens (1.3 miles)
    • Good Day Pharmacy at Boise Avenue (1.5 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.8 miles)
    • Safeway Food & Drug (2.8 miles)
    • Berthoud Drug (5.4 miles)

    Physicians

    • Audiology & Hearing Aid Center (1.1 miles)
    • Take Care Clinic (1.3 miles)
    • Urology Center Of The Rockies (1.3 miles)
    • Kent P Bashford DO (1.3 miles)
    • Aspen Medical Center (1.4 miles)
    • Andrea W. Mead MD: Pediatrics, Banner Health (1.4 miles)
    • Loveland Pediatrics (1.4 miles)

    Parks

    • Benson Park Sculpture Garden (2.8 miles)
    • Boyd Lake State Park (3.1 miles)
    • Coyote Gulch Park (5.9 miles)
    • Windsor Highlands Park (7.1 miles)
    • Fossil Creek Park (7.7 miles)
    • Twin Silo Park (8.5 miles)
    • Poudre Heights Park (8.8 miles)

    Theaters

    • Metro Lux 14 Theatres (4.1 miles)
    • Cinemark Fort Collins (8.9 miles)

    Hospitals

    • Clear View Behavioral Health (4.6 miles)

    Transportation

    • Northern Colorado Regional Airport (FNL) (4.9 miles)

    Places of Worship

    • Resurrection Fellowship (5.1 miles)
    • Church of Jesus Christ of Latter Day Saints (6.8 miles)

    Frequently Asked Questions

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