The Suites Fort Collins

Pros

• The Suites at Ft. Collins is a very nice newer care center.
• The staff were super nice and professional.
• The Rehab people were great.
• My Aunt liked the painting classes, live music, and video presentations.
• They were all attentive to any issues and very pleasant hard-working people.
• The Suites (The Suites Fort Collins) is clean, new, modern, fun, and comfortable.
• They have a movie theater and nice lounges.
• The food was excellent.
• There were a lot of activities for the residents, like arts and crafts and movies.
• The staff worked hard

Cons

• The staff at The Suites at Fort Collins was rude and uncaring, and there were incidents of neglect witnessed.
• The facility smelled like urine, indicating a lack of cleanliness.
• The management at The Suites at Fort Collins was described as very badly managed.
• There were complaints about the lack of nurses in the assisted living area, which affected the quality of care provided.
• Despite the beautiful ambience, the therapy provided by the facility was not considered helpful by one reviewer.
• The cost of staying at The Suites at Fort Collins was deemed to be expensive by one reviewer.

Review

The Suites at Ft. Collins is a relatively new care center that has received mixed reviews from residents and their families. One reviewer, whose 87-year-old aunt was placed there in September 2019, had mostly positive things to say about her experience. They found the facility to be clean and the staff to be friendly and professional. The food, served in a restaurant-like setting, was sometimes great and sometimes just good, depending on the different cooks they had during their aunt's stay. The reviewer also mentioned that their aunt was initially difficult to care for but the staff at The Suites quickly learned how to handle her needs. The rehab services were praised but it was regrettable that they were unable to get the aunt walking more due to her preference for a wheelchair. Overall, the review expressed appreciation for the care provided by The Suites.

However, not all reviews of The Suites have been positive. Another family member stated that they witnessed neglect and experienced rude and uncaring staff. They claimed that their 91-year-old mother almost died while under their "care". Additionally, there was an incident where a resident fell in the bathroom and screamed for help for half an hour before anyone responded. This negative experience led them to plan on filing formal complaints with relevant agencies.

On another note, one reviewer mentioned that The Suites is clean, new, modern, fun, and comfortable. They highlighted amenities such as a movie theater and nice lounges. However, their mother did not enjoy the food and they felt that more outdoor activities should be offered to residents who may feel cooped up inside all day. Price was also mentioned as a downside of this facility.

A different reviewer mentioned that although The Suites appeared beautiful, it suffered from poor management. While they enjoyed the excellent food provided, they noted a lack of nurses in assisted living which caused frustration. On a positive note, there were many activities available for residents such as arts and crafts and movies. However, the staff was described as hardworking but mismanaged. The reviewer did not believe the therapy provided at The Suites was effective for their needs.

In conclusion, The Suites at Ft. Collins has received a mix of positive and negative reviews from residents and their families. While some appreciated the cleanliness, friendly staff, and pleasant ambience, others experienced neglect and dissatisfaction with management. The quality of food and availability of outdoor activities were also points raised in the reviews. It is clear that The Suites could benefit from addressing these concerns in order to provide a consistently positive experience for their residents.

Restaurants

• Fuzzy's Taco Shop (0.3 miles)
• DC Oakes Brewhouse and Eatery (0.4 miles)
• Qdoba Mexican Eats (0.6 miles)
• Suehiro Japanese Restaurant (0.6 miles)
• Rally5 (0.9 miles)
• Chipotle Mexican Grill (1 miles)
• Old Chicago (1.1 miles)

Physicians

• Kaiser Permanente Medical Center (0.4 miles)
• Med Peds Clinic (0.5 miles)
• Poudre Valley Internists (0.6 miles)
• Occupational Health Services - PVHS (0.6 miles)
• Miramont Family Medicine (0.6 miles)
• UCHealth - Christopher Drysdale MD (0.6 miles)
• UCHealth - Robert Juhala MD (0.6 miles)

Cafes

• Harbinger Coffee (0.5 miles)
• Starbucks (1.6 miles)
• Starbucks (3.1 miles)
• Cuppy's Coffee (4 miles)
• Starbucks (4.3 miles)

Parks

• Twin Silo Park (0.6 miles)
• Fossil Creek Park (2.4 miles)
• Windsor Highlands Park (3.7 miles)

Pharmacies

• Walgreens (0.9 miles)
• Solace Meds (3 miles)
• Walgreens (3 miles)
• Poudre Valley Hospital Outpatient Pharmacy (4.1 miles)
• Choice Organics (4.1 miles)

Hospitals

• University Of Colorado Health Northern Colorado (0.9 miles)
• PVHS Harmony Campus (1.1 miles)
• Prospect Medical Plaza (3.9 miles)

Theaters

• Cinemark Fort Collins (1.2 miles)
• Cinemark (3.2 miles)

Transportation

• Harmony Transportation Center (1.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.1 miles)