Interim Healthcare of Fort Collins

Pros

• Cal is described as one of the most thorough and supportive Physical Therapists.
• Cal is kind, very patient, and explains in ways that accommodate hearing and vision challenges.
• Cal gives positive feedback throughout sessions, and the patient lights up when he feels he is doing a good job; progress is fast and beyond expectations.
• The reviewer would highly recommend Cal and Interim Healthcare for physical therapy.
• Interim Healthcare is described as a caring and compassionate company.
• The office staff are hardworking, dedicated, and compassionate; they genuinely care about their work.
• Interim is a great place to work with the best and most supportive coworkers and an available supervisor.
• Front desk staff are cheerful, greet visitors, and make them feel welcomed.

Cons

• They claim the company never has enough staff and experiences high turnover, leading to long wait times for help.
• They state staff do not get breaks, driving time is counted as a break, pay is low, and there is no reimbursement for gas or mileage.
• They describe the company as not caring about clients and having poor communication.
• They report overbooking and inconsistent caregivers, forcing clients to train new helpers every couple of weeks.
• They allege fraudulent pay practices, including stolen money and hours, and underpayment of overtime.
• They call it the worst company to work for, citing unreliable management and lawsuits from current or former employees.
• They claim unnecessary services are pushed on clients, and clients are dropped if they decline.
• They characterize Interium as awful, with a lack of competent care and near-nonexistent communication.
• They note bills for services not authorized by the patient.

Review

A wide mix of experiences shows up in the stories from patients, families, and employees who have interacted with Interim HealthCare. On one hand, many reviewers describe highly positive, near "life-changing" care experiences, especially when a dedicated clinician is involved and the patient's needs are met with patience and thoroughness. On the other hand, a number of comments raise serious concerns about staffing levels, communication, and payroll, painting a far more uneven picture. Taken together, the voices reveal a company capable of delivering compassionate, high-quality care in some situations, but also a workplace and service model that several people feel is stretched too thin or mismanaged in others.

There is a notable highlight concerning an individual clinician who appears to have made a strong impression on a family. A reviewer recounts physical therapy at home for a 92-year-old uncle who is hard of hearing and legally blind. The therapist, described as compassionate, very patient, and methodical, adapts explanations through verbal and physical demonstrations and provides ongoing positive feedback. The result, according to the reviewer, is meaningful progress that exceeds expectations, and the overall endorsement is unequivocally positive for Interim HealthCare's care in this instance. This narrative underscores what many families hope for: consistent, attentive therapeutic support from a skilled professional.

Several reviews celebrate the workplace culture and the people who work there. A number of current or former employees praise the office staff for their responsiveness and usefulness, with one field clinician noting that the office team is "ALWAYS helpful when questions arise." Another reviewer calls Interim HealthCare a caring and compassionate company and describes the office staff as hardworking, dedicated, and genuinely caring about both clients and staff. There are multiple affirmations that colleagues feel like family, that supervisors are accessible, and that opportunities for growth and meaningful service exist within the organization. These stories convey a strong sense of pride in being part of Interim and in the way coworkers rally around clients and each other.

Yet the same thread of care and dedication is tempered by candid criticisms. Several reviewers point to communication gaps and a lack of dependable, timely responses, both for clients seeking help and for staff seeking support. One person bluntly states "No communication, don't care about the client," while another notes that some staff members are overbooked. There are also complaints about a perceived lack of follow-through on initial inquiries, with a reviewer reporting multiple attempts to contact the company via their website without a reply. Taken together, these comments suggest a disconnect between idealized client-centered service and real-world responsiveness in certain branches or situations.

A recurring concern centers on staffing stability and consistency. Multiple accounts describe frequent turnover, inconsistent helpers, and the burden placed on families to train new aides who arrive regularly. Several reviewers lament not having the same caregiver for their loved one, with frequent rotations forcing repeated training and adjustment. One reviewer explicitly cautions against relying on the agency due to a lack of trained, consistent help, and another urges potential clients to choose alternatives that can provide steadier personnel. These concerns point to a real risk of diminished continuity of care when staff are changing frequently.

The reviews also include sharp negative assessments of management and operations. One note describes the Fort Collins experience as the worst ever, alleging unreliable management, alleged theft of money and hours, and even a pending lawsuit from current and former workers. Other entries echo frustrations about poor communication, pay issues, and inconsistent scheduling, sometimes accompanied by suggestions to work with competing agencies that are perceived as more reliable. While these accounts are isolated within the broader set, they represent serious red flags about workplace practices and payroll integrity.

Amid the mix, a few reviewers emphasize the strongest possible endorsement of Interim HealthCare's services. A few accounts claim that in their experience, this is the best home care experience in their region, with care delivered by staff who truly care about clients. They describe seamless care teams and a sense that the folks involved are deeply committed to the well-being of those they serve. These raves tend to cluster around exceptional patient interactions and the impression that the company can mobilize passionate, capable caregivers who go above and beyond to support families.

In summary, the range of reviews reveals a landscape where Interim HealthCare can deliver compassionate, high-quality care that significantly improves patients' lives when a dedicated clinician is involved and staffing aligns with client needs. At the same time, there are persistent and pointed concerns about staffing consistency, communication, and payroll practices that can undermine trust and smooth operation. Families seeking care should weigh both the strongest testimonials of individualized, attentive care and the cautions raised by reports of overbooking, staff turnover, and administrative shortcomings. For potential employees, the stories offer a clear message: the experience can be deeply rewarding and positive, but it can also involve significant challenges related to management, scheduling, and pay.

This part of Fort Collins, Colorado offers a convenient and bustling area with a variety of amenities nearby. In terms of dining options, there are familiar fast food chains like McDonald's, Sonic Drive-In, and Burger King, as well as sit-down restaurants such as Chipotle Mexican Grill and Suehiro Japanese Restaurant. For healthcare needs, there are several physicians' offices in close proximity, including Northern Colorado Anesthesia and Colorado Allergy & Asthma Centers. Additionally, there are pharmacies like Walgreens and Poudre Valley Hospital Outpatient Pharmacy nearby for easy access to medications. The area also boasts hospitals such as PVHS Harmony Campus and University Of Colorado Health Northern Colorado for any medical emergencies. For leisure activities, residents can enjoy movies at Cinemark Fort Collins or relax at Twin Silo Park. Overall, this neighborhood provides a blend of convenience and entertainment options suitable for senior living.

Restaurants

• McDonald's (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Burger King (1.1 miles)
• Chipotle Mexican Grill (1.4 miles)
• Rally5 (1.4 miles)
• Qdoba Mexican Eats (1.5 miles)
• Suehiro Japanese Restaurant (1.5 miles)

Physicians

• Northern Colorado Anesthesia (0.5 miles)
• Advanced Medical Imaging Consultants (0.8 miles)
• Colorado Allergy & Asthma Centers - Fort Collins (0.8 miles)
• DR Arthur Sands (1.2 miles)
• Associates In Family Medicine Harmony Office (1.4 miles)
• Allergy & Asthma Clinic (1.4 miles)
• Rocky Mountain Infectious Disease Consultants PC (1.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.3 miles)

Pharmacies

• Walgreens (1.4 miles)
• Poudre Valley Hospital Outpatient Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)
• Tolmar (2.7 miles)

Hospitals

• PVHS Harmony Campus (1.4 miles)
• University Of Colorado Health Northern Colorado (1.5 miles)
• Prospect Medical Plaza (1.9 miles)

Theaters

• Cinemark Fort Collins (1.6 miles)
• Cinemark (1.7 miles)

Cafes

• Starbucks (2.1 miles)
• Harbinger Coffee (2.1 miles)
• Cuppy's Coffee (2.2 miles)
• Starbucks (2.4 miles)

Parks

• Twin Silo Park (2.6 miles)