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3.4 from 34 reviews
5 stars
20
4 stars
0
3 stars
1
2 stars
1
1 stars
12
Overall Review of Interim Healthcare of Fort Collins
common8 reviews mention this
Care is described as compassionate
Residents and families consistently describe care as compassionate and supportive.
Many reviewers frame their experience around kindness and caring treatment from the agency, including praise for how the staff support clients day to day. One reviewer also highlights a specific physical therapy caregiver as patient and thorough. Several comments tie that same caring approach to feeling confident their loved ones are being looked after well.
common7 reviews mention this
Office and field help gets praise
Reviewers frequently mention office staff that are helpful when questions come up.
A number of reviewers describe the office team as responsive and supportive, including help with questions and scheduling concerns. Several employment-focused reviews also describe managers and supervisors as available, and one reviewer says the office will step in to fill gaps when staffing is short. Taken together, the feedback suggests consistent internal support for both staff and clients.
caveat4 reviews mention this
Communication issues show up repeatedly
Some reviewers say communication can be slow or unreliable.
Several reviews raise concerns about not getting replies or not being kept informed, including a complaint about repeated outreach without response. Others describe communication as nearly nonexistent and lacking care for the client. In one case, the reviewer also felt the company did not respond appropriately to a complaint about what an employee did in a clientâs home.
caveat4 reviews mention this
Staffing shortages affect consistency
Multiple reviews describe staffing gaps that lead to delays or changing helpers.
Some reviewers say there are not enough people available, which they connect to waiting too long for help. A couple of comments also mention overbooking and the need to wait for support when care is needed. Others specifically describe inconsistent helpers, including having to train new caregivers while receiving care.
caveat2 reviews mention this
Concerns about billing and conduct
A few reviewers report serious concerns involving billing or employee conduct.
One reviewer alleges a caregiver entered the clientâs home without permission and took part of the clientâs personal information, describing the complaint as dismissed. Another reviewer says they discovered care bills for services not authorized by the patient. These complaints are serious and stand out against the broader positive tone in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Fort Collins, Colorado offers a convenient and bustling area with a variety of amenities nearby. In terms of dining options, there are familiar fast food chains like McDonald's, Sonic Drive-In, and Burger King, as well as sit-down restaurants such as Chipotle Mexican Grill and Suehiro Japanese Restaurant. For healthcare needs, there are several physicians' offices in close proximity, including Northern Colorado Anesthesia and Colorado Allergy & Asthma Centers. Additionally, there are pharmacies like Walgreens and Poudre Valley Hospital Outpatient Pharmacy nearby for easy access to medications. The area also boasts hospitals such as PVHS Harmony Campus and University Of Colorado Health Northern Colorado for any medical emergencies. For leisure activities, residents can enjoy movies at Cinemark Fort Collins or relax at Twin Silo Park. Overall, this neighborhood provides a blend of convenience and entertainment options suitable for senior living.
Restaurants
McDonald's (0.4 miles)
Sonic Drive-In (0.4 miles)
Burger King (1.1 miles)
Chipotle Mexican Grill (1.4 miles)
Rally5 (1.4 miles)
Qdoba Mexican Eats (1.5 miles)
Suehiro Japanese Restaurant (1.5 miles)
Physicians
Northern Colorado Anesthesia (0.5 miles)
Advanced Medical Imaging Consultants (0.8 miles)
Colorado Allergy & Asthma Centers - Fort Collins (0.8 miles)
DR Arthur Sands (1.2 miles)
Associates In Family Medicine Harmony Office (1.4 miles)
Allergy & Asthma Clinic (1.4 miles)
Rocky Mountain Infectious Disease Consultants PC (1.4 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (1.3 miles)
Pharmacies
Walgreens (1.4 miles)
Poudre Valley Hospital Outpatient Pharmacy (2.1 miles)
Walgreens (2.3 miles)
Walgreens (2.5 miles)
Tolmar (2.7 miles)
Hospitals
PVHS Harmony Campus (1.4 miles)
University Of Colorado Health Northern Colorado (1.5 miles)
Interim Healthcare of Fort Collins on seniors.fyi includes 5 photos including images showing caregiver, outdoor, assistance, healthcare, outdoors, and more.
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Specialized memory care with on-site activities, devotional services, and medication/incontinence support.
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