Terene Manor

Pros

• The community is clean and well-maintained, reflecting a strong commitment to cleanliness.
• Residents are treated with kindness and welcome by the staff during visits.
• Meals are well-prepared, ensuring that residents receive quality nourishment.
• There is regular physical assessment of residents, contributing to their overall well-being.
• The environment is generally welcoming and accommodating to families during tours.

Cons

• The mother felt she received bad treatment and expressed a desire to leave the facility.
• There were long periods of fasting for the residents, with meals spaced too far apart.
• Visits during meal times made family members feel rushed and unwelcome.
• The owner interrupted a personal moment by taking scissors from the reviewer’s hand to finish cutting the mother's hair, leading to a poor haircut.
• Families perceived pressure to move their loved ones out of hospice care prematurely.
• Daily activities seemed limited, as residents were consistently parked in front of the Hallmark Channel, indicating a lack of engagement.

Review

When considering the care of a loved one in a residential community, the experiences of family members are often crucial in shaping perceptions. One individual shared her concerns about her mother's treatment at such a facility. A recurring theme in her narrative is the sense of urgency and pressure she felt during visits, particularly around meal times. She expressed deep-seated worries about her mother’s wellbeing and treatment, highlighting instances where her mother seemed to be treated with less empathy than she deserved. The owner of the facility denied these allegations, creating an uncomfortable disconnect between what was perceived by the family and what was communicated by the staff.

The review mentions troubling incidents that raised red flags regarding proper care protocols. For example, her mother often experienced long periods without food, with meals scheduled from 3:30 p.m. to 9 a.m., resulting in extended fasting periods that might impact one’s health negatively. Such details prompted serious concerns about how the elderly residents were being managed within this environment and whether their basic needs—like nourishment—were being met appropriately. This naturally led to feelings of anxiety for the reviewer as she grappled not only with her mother’s condition but also with potential mismanagement in care.

In contrast to these grave concerns, the reviewer did find some redeeming qualities within the community itself during her visit. She noted that staff members were generally kind and welcoming; there appeared to be a commendable effort regarding cleanliness and hygiene throughout the facility. Parents or guardians seeking comfortable accommodations for their loved ones would likely appreciate this aspect as it reflects a commitment to maintaining standards that are vital for those who may already be vulnerable due to health concerns.

However, even amidst positive observations, there remained an underlying tension regarding familial interactions within the community setting. The reviewer recounted feeling rushed during visits—especially when they coincided with meal times—indicating that visiting schedules might conflict unwittingly with caregiving routines. This unfortunate timing disrupted precious moments meant for connection between parent and child; instead of enjoying intimate time together, family members risked feeling like intruders within their own visits due to operational pressures.

A particularly distressing moment arose when she was asked to cut her mother's hair while visiting—a seemingly minor act that turned into an invasive experience when management intervened abruptly. Her scissors were taken away mid-cut by the owner who insisted on completing it herself so that lunch could proceed on time. This act illuminated yet another layer of control exerted by staff over familial interactions, casting doubt on whether residents truly enjoyed agency over personal choices—even something as simple as grooming.

Lastly, while there are noteworthy positives concerning day-to-day cleanliness and physical assessments ensuring residents’ health, there remains an overarching sentiment indicating inadequacies surrounding emotional support and hospitable family dynamics within this community framework. Vulnerable individuals nearing hospice need more than just sanitary conditions—they require understanding environments where families feel valued rather than cast aside or hurried along through scripted interactions designed primarily around efficiency rather than compassion. It is essential for facilities caring for elders or those needing hospice support to foster both physical well-being along with nurturing connections among family members if they hope to provide truly holistic care.

This part of Windsor, California offers a convenient and diverse array of amenities for seniors considering the area for living. With a variety of dining options ranging from casual choices like Taco Bell to upscale restaurants like John Ash & Co., there is something to suit every taste. Access to healthcare services is readily available with several physicians and pharmacies in close proximity, including Sutter Santa Rosa Regional Hospital just 3 miles away. For entertainment, there are theaters nearby such as Airport Stadium 12 and outdoor recreational spaces like Keiser Community Park and Safari West Wildlife Preserve. Additionally, transportation options are easily accessible with KaiserAir and Charles M. Schulz - Sonoma County Airport within a short distance. Overall, this part of Windsor provides a well-rounded community for seniors looking for convenience and quality of life.

Restaurants

• El Farolito (1.3 miles)
• Ume Japanese Bistro (1.6 miles)
• Taco Bell (1.7 miles)
• Kendall-Jackson Wine Estate & Gardens (1.8 miles)
• KIN Windsor (2.1 miles)
• John Ash & Co. (2.9 miles)
• Harvest Moon (4.3 miles)

Theaters

• Airport Stadium 12 (1.3 miles)

Physicians

• Dana Michaels (1.4 miles)
• Frances Dee Filgas (1.7 miles)
• Frank L. Anderson, MD (3 miles)
• Peralta Elizabeth Md (3.1 miles)
• Ana L Pacheco-Clark, MD (3.1 miles)
• Peter B. Brett, MD (4.1 miles)
• Steven L. Wolf, MD (4.1 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (4.8 miles)
• Kaiser Pharmacy East (5.1 miles)
• Rayles Pharmacy (5.4 miles)
• Peace In Medicine (6.6 miles)
• CVS Pharmacy (7.1 miles)
• Forestville Pharmacy (7.2 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2 miles)
• Starbucks (4.4 miles)
• Taylor Lane Organic Coffee (5.8 miles)
• Cafe Des Croissants (5.8 miles)
• Black Oak Coffee Roasters (7.2 miles)
• Aroma Roasters Coffee & Tea (7.3 miles)

Transportation

• KaiserAir, Santa Rosa Jet Center (1.8 miles)
• Charles M. Schulz - Sonoma County Airport (STS) (2 miles)
• STS Apron (2 miles)
• Sonoma Jet Center (2 miles)

Parks

• Keiser Community Park (2.4 miles)
• Safari West Wildlife Preserve & African Tent Camp (5 miles)
• A Place To Play (6.6 miles)
• Badger Dog Park (6.7 miles)
• Rincon Valley Community Park (7.3 miles)

Hospitals

• Sutter Santa Rosa Regional Hospital (3 miles)
• Kaiser Foundation Health Plan (5.2 miles)
• Kaiser Foundation Hospital (6 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (7.3 miles)