St. Claire's Home For The Elderly

Pros

• The staff at St. Claire's Home for the Elderly is very friendly and goes out of their way to meet the needs of their patients.
• The facility provides a supportive and energetic environment for the residents.
• Many reviewers appreciate the care and attention given to the residents by the staff.
• The atmosphere in the facility is positive and uplifting, particularly for the ladies living there.
• Reviewers feel that while services are more tailored to non-ambulatory residents, the overall dedication of the staff remains commendable.

Cons

• The family felt that St. Claire's Home for the Elderly prioritized profit over compassion, especially during a time of mourning.
• They were appalled by the non-refundable deposit policy, which left them feeling exploited after their aunt's passing.
• The rushed timeline to remove their aunt's belongings within four hours after her death was seen as inconsiderate and disrespectful.
• Communication about policies was perceived as scare tactics rather than genuine support from the staff.
• There was a sense of frustration due to the overlapping payment for the room, raising concerns about financial practices at the facility.
• Families may find it challenging to satisfy the needs of ambulatory residents, as the facility appears more geared towards non-ambulatory patients.
• Overall, they felt that their experience with St. Claire’s Home was emotionally distressing and financially burdensome.

Review

The experiences surrounding the care of loved ones at St. Claire's Home for the Elderly highlight a complex mix of emotions, financial concerns, and operational policies that have left some family members feeling unsettled and unsatisfied. One particularly distressing account shared a family's ordeal with their aunt, who resided in the facility for just 33 days before passing away. Upon entering into a contractual agreement, the family was required to make an upfront deposit of $5,000, followed by an additional payment of $5,000 upon arrival. The unfortunate timing of their aunt’s passing on the 18th of the following month led to further complications when staff insisted that another full month’s payment was necessary due to her death occurring after the cut-off date.

This situation became even more complicated when family members learned that the initial deposit they made upon signing the contract was non-refundable and would not count towards any final balance owed. This meant that despite only utilizing services for a limited duration, they were faced with an astonishing total cost of $15,000—an amount that felt unjust given their aunt's short stay. Emotions ran high as they grappled with both their grief and the perceived lack of compassion from facility management during such a vulnerable time.

Adding to this distress were logistics suggesting poor planning on behalf of St. Claire's staff. After learning about their aunt's death at 3:00 AM, family members were given just four hours—until 7:00 AM—to remove her belongings from her room because another resident was scheduled to move in by 8:00 AM. This rushed timeline raised eyebrows about how such an arrangement could be feasible if there had been no prior knowledge about the turn of events overnight.

Throughout discussions with St. Claire's staff regarding financial obligations post-death, family members expressed their inability to pay full charges expected for continued occupancy given that they only had $2,000 available towards a claimed $5,000 upcoming monthly fee. Staff cited hospice policy as justification for these payments yet provided little clarity on how overlapping charges could be ethically justified if another client was set to move into the same space just hours after their aunt's passing.

Despite these negative experiences tied specifically to billing and management practices at St. Claire’s Home for the Elderly, there are accounts highlighting other aspects of care within this facility that present a contrasting narrative. Notably, some reviews reflect positively on staff interactions and overall patient care. Many have described the personnel as friendly and dedicated to meeting residents’ needs—their efforts praised as going above and beyond in fostering a nurturing environment for residents!

However, there appears to be a recurring concern regarding financial transparency across all accounts reviewed—a tangible focus on what seems like exorbitant costs associated with single-room occupancy or extended stays versus evident care quality underscored primarily through personal interaction among staff members and residents alike.

Ultimately, while several individuals note commendable elements concerning resident treatment at St. Claire's Home for the Elderly—particularly warmth exhibited between caregivers and residents itself—serious reservations linger about its business practices in terms of finances and communication during some profoundly challenging moments families experience upon losing loved ones in such settings. These narratives underscore critical gaps between patient welfare priorities versus administrative practices driven perhaps too heavily by profit motives rather than compassionate service delivery aimed squarely at individuals in need or crisis situations.

This part of West Sacramento, California offers a variety of amenities and services that may be appealing for those considering senior living. There are several cafes in the area, providing convenient options for dining and socializing. Additionally, there are numerous parks nearby, such as William Land Park and Capitol Park, where residents can enjoy outdoor activities and nature walks. Pharmacies like Walgreens and CVS are easily accessible for any medical needs, and there is a range of restaurants offering diverse cuisine choices. For healthcare services, there are various physicians' offices in the vicinity, including Kaiser Permanente Sports Medicine Center and UC Davis Medical Group. Transportation is also convenient with Amtrak Sacramento Valley Station nearby. Finally, places of worship like St Francis of Assisi and New Hope Community Church cater to spiritual needs, while theaters like Regal Natomas Marketplace Screenx provide entertainment options for residents. Overall, this part of West Sacramento offers a well-rounded community with amenities that cater to senior living needs.

Cafes

• Starbucks (0.4 miles)
• Kampala Café (2.3 miles)
• Starbucks (2.5 miles)
• Tree House Cafe (3 miles)
• Starbucks (3.3 miles)
• Temple (3.5 miles)
• Milka Coffee Roasters (4 miles)

Parks

• William Land Park (2.3 miles)
• River Walk Park (3.1 miles)
• Roosevelt Park (3.1 miles)
• Granite Park (3.3 miles)
• Capitol Park (3.5 miles)
• Curtis Park (3.5 miles)
• Riverfront Promenade (3.8 miles)

Pharmacies

• Raley's Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.8 miles)
• Rite Aid (4 miles)

Restaurants

• El Rancheros Mexican Food (2.4 miles)
• Five Guys Burgers & Fries (2.9 miles)
• Taco Bell (2.9 miles)
• Jack In The Box (2.9 miles)
• Tower Cafe (2.9 miles)
• In-N-Out Burger (2.9 miles)
• The Sandwich Spot (3 miles)

Physicians

• LensCrafters at Macy s (3.2 miles)
• Kaiser Permanente Sports Medicine Center (3.2 miles)
• Site for Sore Eyes - Pocket (4 miles)
• Lenaerts Marc Mercy Medical Group Md (4.2 miles)
• Sacramento Center For Hematology & Medical Oncology (4.3 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (4.5 miles)
• Sacramento County Primary Care Center (5 miles)

Transportation

• Amtrak Sacramento Valley Station (3.4 miles)

Places of Worship

• St Francis of Assisi (4.3 miles)
• New Hope Community Church Sacramento (5.4 miles)

Theaters

• Regal Natomas Marketplace Screenx, 4Dx & RPX (6.3 miles)
• Regal Delta Shores & Imax (6.4 miles)