Valley Haven

Pros

• The initial impression of the place was positive.
• The owner admitted that there was no cost for the visiting nurse (hospice) care service.
• There were no charges for picking up belongings within a certain timeframe.
• The facility was available for storing belongings while the reviewer was out of town on business.

Cons

• The customer was charged over $300 for not being able to pick up their mother's belongings for three days after her death.
• The owner miscalculated the number of days the customer's mother was in the facility and charged them an extra day's fee.
• The owner tried to charge the customer $50 a day for hospice care by a visiting nurse, which turned out to be a service with no cost.
• The initial good impression of the place went downhill due to these issues.

Review

When it comes to first impressions, they say that they are everything. Unfortunately, in the case of this particular facility, the initial positive impression quickly dissipated. The reviewer recounts a series of events that left a bitter taste in their mouth, starting with an unexpected charge after their mother's passing.

After the death of their mother, the reviewer found themselves unable to immediately retrieve her belongings due to being out of town for business. But to their surprise and dismay, upon returning, they were slapped with a bill totaling over $300 for this delay. It seems unfair and harsh to penalize someone for circumstances beyond their control during such a difficult time.

To add insult to injury, another charge was levied against them for allegedly miscalculating the number of days their mother's belongings were held at the facility. Though it may seem like a trivial matter, it is an unnecessary burden on someone already grappling with grief. The owner's lack of attention to detail raises further concerns about the overall management of the establishment.

In another shocking revelation, it appears that the owner had tried to exploit the reviewer's vulnerability even before their mother's passing. The owner proposed charging an additional $50 per day for hospice care provided by a visiting nurse. However, upon conducting their own investigation, it was discovered that these services were actually provided free of cost. This deceitful behavior on the part of the owner raises questions about their integrity and intentions.

These incidents expose glaring flaws in both communication and transparency within this facility. Whether intentionally or not, these actions have eroded trust between the reviewer and the establishment. It is disheartening that during such a sensitive time when support and compassion should be paramount, instead there is a focus on financial gain at every opportunity.

Overall, these reviews shed light on concerning practices within this facility - from unjust charges following a loved one's passing to attempts at overcharging for services that should have been complimentary. It is essential for establishments like this to prioritize empathy and integrity, recognizing the emotional and financial strain already faced by individuals dealing with loss. By doing so, they can rebuild trust and maintain a positive reputation within their community.

This part of Watsonville, California offers a variety of amenities and services that may be appealing to seniors looking to reside in the area. With multiple pharmacies, medical facilities, and restaurants within close proximity, residents can easily access healthcare services and dining options. The presence of parks and cafes provides opportunities for outdoor activities and socializing with neighbors. Additionally, the availability of hospitals like the Birthing Center at Sutter Maternity Surgery Center and Dominican Hospital Comm Rm ensures that quality medical care is easily accessible. Overall, this neighborhood offers a convenient and comfortable environment for seniors to enjoy their retirement years.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (6.8 miles)
• Earthly Quintessentials: Natural Solutions & Alternative News (7.4 miles)
• Rite Aid (7.7 miles)
• Franks Pharmacy (8 miles)

Physicians

• Coastal Women's Health Care (0.5 miles)
• Huerta ibarra, Jose Jose Huerta Ibarra, MD (0.6 miles)
• Accu Dental (0.6 miles)
• Tepper Jonathan MD PhD (0.6 miles)
• Plazita Medical Clinic (1 miles)
• Nancy Jacobsen, MD (1.2 miles)
• Monterey Bay Orthopaedic Clinic (1.3 miles)

Restaurants

• Beer Mule (0.7 miles)
• Wendy's (1 miles)
• Sanderlings Restaurant (5.4 miles)
• The Hideout (6.9 miles)
• Mentone (7.4 miles)
• Parish Publick House (7.5 miles)
• Soul Salad (7.6 miles)

Parks

• Seascape Park (5.4 miles)
• Polo Grounds Bicycle Park (6.5 miles)
• The Forest of Nisene Marks State Park (7.5 miles)
• Seacliff State Beach (7.9 miles)
• Elkhorn Slough National Estuarine Research Reserve (8.3 miles)
• Manzanita County Park (10.3 miles)
• Anna Jean Cummings Park (10.7 miles)

Cafes

• Starbucks (7.4 miles)
• Cat & Cloud Coffee (7.4 miles)
• Peet's Coffee and Tea (7.8 miles)
• Verve Coffee Roasters (10.3 miles)
• Pretty Good Advice (10.5 miles)
• Point Market & Cafe (10.6 miles)
• Starbucks (11.2 miles)

Hospitals

• Birthing Center: Sutter Maternity Surgery Center (11.5 miles)
• Dominican Hospital Comm Rm (11.9 miles)