Ward Residential Care Home

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Ward Residential Care Home

Ward Residential Care Home

110 Ward Court, Vallejo, CA 94589

For more information about senior living options: (844) 490-3973

2.1 from 57 reviews
5 stars
12
4 stars
1
3 stars
5
2 stars
3
1 stars
36

Assisted Living Board and Care Home

Ward Residential Care Home Costs & Pricing

Ward Residential Care Home offers competitive pricing compared to both Solano County and the broader California market. For a semi-private room, residents can expect to pay $1,500 per month, which is significantly lower than the county's average of $2,762 and the state average of $3,333. Those seeking more privacy can opt for a private room at Ward Residential Care Home for $2,500 per month - again, this rate undercuts both Solano County's average of $3,482 and California's average of $3,939. Overall, Ward Residential Care Home presents an attractive option for individuals seeking quality residential care without the burden of elevated costs found elsewhere in the region.

Floor plansWard Residential Care HomeSolano CountyCalifornia
Semi-Private$1,500$2,762$3,333
Private$2,500$3,482$3,939

Overall Review of Ward Residential Care Home

Pros

  • pro The nurses, CNAs, and other staff were very helpful to the grandfather.
  • pro Daisy and Ruby delivered excellent service.
  • pro The service was great despite the facility's appearance.
  • pro There were a few staff members who showed genuine care and decency.

Cons

  • pro The reviews describe Windsor Care as dirty with strong odors and unsanitary conditions.
  • pro The staff are described as rude, overwhelmed, and unprofessional.
  • pro There are allegations of jewelry theft by staff.
  • pro Management is accused of avoiding the police and lacking transparency and accountability.
  • pro Residents are said to sit in urine or dirty diapers for long periods.
  • pro There are reports of neglect and even residents being dropped from beds.
  • pro Some family members allege racism and favoritism in handling cases.
  • pro The facility has a low rating of 2.0, reflecting poor quality care.

Review

Windsor care facility has become a focal point for a wide range of troubling experiences reported by families and visitors. From a single traumatic incident to broad and ongoing concerns, multiple accounts describe a pattern of inadequate care, questionable practices, and a lack of accountability. The most vivid and urgent allegation centers on a medical bed bath in which a patient's rings - valued at around $10,000 - were reportedly removed by one nurse during a cleansing routine while another nurse engaged with the patient. The grandparents of the resident raised the alarm after noticing the loss, contacting police, and confronting facility leadership. The management has reportedly conducted internal interviews but, according to family members, has not produced admissions of any wrongdoing and has limited cooperation with law enforcement, which has added to a sense of frustration and injustice.

Beyond this specific incident, a recurring theme across many reviews is a perception of neglect and abuse. Families recount situations where residents are left uncomfortable for long periods, and where basic hygiene seems compromised. One reviewer described a patient who would sit in urine for extended times, citing a persistent foul odor and an expectation that staff should be able to manage cleanliness better. Another account spoke of a patient who was dropped from bed or left in precarious positions during transfers, with little to no accountability taken by administration. Several comments emphasize that staff appear overwhelmed and stretched thin, which some visitors interpret as a lack of sufficient staffing or support to provide consistent, compassionate care.

The management response, or lack thereof, is a frequent point of contention. Multiple reviewers complain that the facility's director avoids inquiries from police and journalists, delaying transparency about what is happening inside. An administrator's reluctance to cooperate with authorities - described by some as evasive or noncommittal - has compounded fears of systemic neglect. Families and advocates urge stronger oversight and accountability, arguing that the absence of clear consequences for observed problems undermines trust and endangers residents. The sentiment is that the facility may be more concerned with protecting its image than with addressing residents' welfare.

Not all accounts are uniformly negative, however. A number of reviews praise individual staff members and describe moments of compassionate care. In particular, some reviewers commend certain CNAs and nurses for being attentive and helpful to residents and families. One review specifically thanks Daisy and Ruby for their excellent service, while another notes that the nursing and caregiving staff helped a grandfather during visits, suggesting that there are staff who do their best within difficult conditions. These positive remarks contrast with the broader concerns, illustrating a campus where quality of care appears highly variable and dependent on which staff members are on duty and how overwhelmed the facility may feel at any given time.

Interwoven with questions of care quality are serious accusations of discrimination and harassment. One reviewer alleges overt racism and bias, naming a nurse and a supervisor and describing encounters that included threats or intimidation toward a family member. The same review accuses the facility of protecting problematic staff through inadequate responsiveness to complaints. Another family member claims experiences of discriminatory treatment related to language and cultural background, emphasizing how such dynamics, if true, would deeply undermine trust in environmental safety and patient advocacy. While these are specific claims that deserve thorough investigation, they contribute to a broader perception that, for some residents and families, fairness and equity are not guaranteed in the daily operations of the facility.

Several narratives extend beyond the specific incident of jewelry theft to a broader lament about the quality of life and care for residents. Stories range from complaints about a strong, persistent odor to criticisms that some patients do not receive timely physical therapy or are kept in suboptimal conditions for extended periods. A few reviewers describe situations where patients were given meals that did not meet nutritional needs or where the overall climate of the facility felt unwelcoming or punitive rather than therapeutic. In contrast, a separate thread of commentary highlights the value of regular visits from family and advocates, arguing that family presence can significantly improve the care experience and that volunteers or advocates are essential for safeguarding residents' rights.

Taken together, the collection of reviews paints a complex and troubling portrait of Windsor care facility. There are clear, specific allegations of theft, poor hygiene, neglect, and inappropriate conduct by staff, alongside accounts of better moments of care and praise for some helpers. The overarching impression is one of inconsistent care quality, with serious concerns about accountability, transparency, and the overall governance of patient safety. For families considering care options, the narratives suggest the importance of careful, hands-on monitoring - checking licensing records, asking for direct supervision during daily care, and ensuring strong advocacy for loved ones. They also underscore the value of documenting any concerns and engaging with local authorities or regulatory bodies when care standards appear to fall short. In the end, the voices here urge vigilance, transparency, and a renewed focus on dignity, respect, and consistent, high-quality care for elderly residents.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ward Residential Care Home is a welcoming and comfortable assisted living community located in Vallejo, CA. Our focus is on providing exceptional care and support to seniors in a safe and caring environment.

One of the highlights of our community is that each resident has their own private bathroom, ensuring comfort and privacy at all times. We believe that maintaining personal space is crucial for our residents' well-being and dignity.

Our location also offers convenience with various amenities nearby. For those who enjoy dining out or socializing, there are several cafes and restaurants just a short distance away. Nature enthusiasts can take advantage of the beautiful parks in the vicinity, where they can relax, walk, or engage in outdoor activities.

Healthcare needs are easily met as we have multiple pharmacies, physicians, and hospitals near our community. This ensures quick access to medical services whenever necessary, providing peace of mind for both residents and their families.

In terms of transportation options, we offer easy accessibility with nearby transportation facilities, allowing residents to travel conveniently to appointments or participate in community events.

At Ward Residential Care Home, we prioritize the well-being and happiness of our residents. With our private bathrooms, convenient amenities nearby, and close proximity to healthcare facilities, we strive to create a nurturing environment where seniors can thrive and enjoy their golden years.

Nearby Places of Interest

This area of Vallejo, California, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies in close proximity, accessing medication and healthcare supplies is convenient. There are also reputable physicians and hospitals nearby for medical care. The range of restaurants provides options for dining out, while parks offer opportunities for outdoor recreation and relaxation. Transportation services are easily accessible for getting around the area. Additionally, there are cafes and places of worship within a reasonable distance, promoting social interactions and spiritual well-being. Overall, this neighborhood has a mix of essential resources that can support a comfortable and fulfilling senior living experience.

Pharmacies

  • Walgreens (1.1 miles)
  • Walmart Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3.7 miles)
  • CVS Pharmacy (6.3 miles)
  • Rite Aid (9 miles)

Physicians

  • Gregory M. Coe, MD (1.9 miles)
  • North Bay Orthopaedic Associates (2 miles)
  • Vallejo Foot & Ankle Clinic (2 miles)
  • Redwood Eye Center (3 miles)
  • North Bay Pediatrics (4.1 miles)
  • North Bay Pediatrics (6.3 miles)
  • Solano Primary Care (6.3 miles)

Hospitals

  • Sutter Regional Medical Center (2 miles)
  • Kaiser Permanente Vallejo Medical Center (2 miles)
  • Sutter Solano Medical Center (2.1 miles)
  • Sutter Health (8.2 miles)
  • NorthBay Healthcare Foundation (8.7 miles)
  • Sutter Fairfield Medical Campus (11.3 miles)
  • Sutter Regional Medical Foundation (11.3 miles)

Restaurants

  • Sonic Drive-In (2.1 miles)
  • Denny's (2.7 miles)
  • In-N-Out Burger (2.8 miles)
  • Century Theaters 14 (2.9 miles)
  • Chick-Fil-A (2.9 miles)
  • Bear (6.7 miles)
  • Dead Fish (6.9 miles)

Parks

  • Hanns Park (3.1 miles)
  • Hiddenbrooke Park (5.2 miles)
  • Southampton Park (7.9 miles)
  • Shurtleff Park (9 miles)
  • Fuller Park (9.9 miles)
  • Esther Deaver Park (10.7 miles)
  • Waterfront Park (11.5 miles)

Transportation

  • Napa Jet Center (4.5 miles)
  • Martinez Station (MTZ) (11.5 miles)

Cafes

  • Starbucks (5 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.7 miles)
  • Valley Cafe (10 miles)
  • Starbucks (10.7 miles)
  • Dutch Bros Coffee (11.3 miles)
  • Journey Coffee (11.4 miles)

Places of Worship

  • Trinity Faith Baptist Church (8.1 miles)
  • St Patrick's Youth Ministry (8.6 miles)
  • Napa Community Seventh-day Adventist Church (10.7 miles)

Frequently Asked Questions

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Nearby Communities

Related Resources

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    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

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