Platinum Residential Care Home

1972 Dennis Lane, Santa Rosa, CA 95403

For more information about senior living options: (844) 490-3973

4.6 from 9 reviews
5 stars
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3 stars
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Assisted Living Board and Care Home

Overall Review of Platinum Residential Care Home

Pros

  • pro Monica, the units director, is praised for responsiveness and clear communication.
  • pro The staff, including Activities Director Jessica, Caroline, Tatiayna, Maggie, and Abraham, are described as supportive, reliable, and attentive.
  • pro The Lodge at Piner Road offers multiple levels of care, transportation, programs, theatre, and salon.
  • pro The lower floor feels vibrant and inviting, with staff readily available.
  • pro The Memory Care Unit on the second floor is secure, well-regarded, and uplifting for residents.
  • pro Staff provide loving attention and genuinely care for residents, helping families through tough times.
  • pro Paul Peck is noted as pleasant, knowledgeable, attentive, and a valuable asset.
  • pro The culture, professionalism, and top-notch communication are described as unmatched.
  • pro The community is built with private ownership and committed management, deeply invested in care.
  • pro The staff consistently go above and beyond every day.
  • pro The in-laws are happy, the food is outstanding, and the activities are engaging.
  • pro The staff assisted with urgent care needs promptly, ensuring smooth, attentive service.

Cons

  • pro People were always blocking the entrance.
  • pro There was one staff member who was not great, but that person was weeded out quickly.

Review

Finding the right place for a loved one with a brain disorder is never easy, but one family's journey through nine communities culminated in a powerful sense of peace at The Lodge at Piner Road. What began as a search for the best long-term care solution evolved into a clear, confident choice after experiencing the Lodge's blend of comprehensive care, warm atmosphere, and responsive leadership. The family describes the world of assisted living as fairly small, and they feel they found the optimum fit in this community, where careful planning, diverse services, and a welcoming environment come together to support both residents and their families.

Central to their experience is the Lodge's thoughtful leadership and the team that keeps communication open and efficient. Monica, the units director, stood out for responsiveness and clear, proactive communication. She leads a team that includes Activities Director Jessica and staff members Caroline, Tatiayna, and Maggie, all of whom contribute to a culture of attentiveness and collaboration. Abraham is recognized as the go-to person for practical needs, ensuring the facility runs smoothly. Across the board, the family notes a consistent level of care and reliability that reassures loved ones when life feels uncertain.

The Lodge's physical layout and range of services also impressed this family. They describe a two-floor setup that feels both functional and inviting. The lower floor is described as vibrant and welcoming, its atmosphere likened to a ski lodge, with staff readily available to assist. The upper floor houses the Memory Care Unit - secure and on the second level - where privacy and dignity are prioritized for residents whose memories present daily challenges. The Lodge offers multiple levels of care, transportation, and a variety of amenities, including a theatre and a salon, illustrating a holistic approach to daily living. The staff's ability to coordinate with insurance and other resources adds an important practical layer to the emotional and social benefits of living there. The family's experiences extend beyond care to social and celebratory moments, such as bringing Mom to the Lodge's on-site restaurant for Mother's Day, an occasion they enjoyed so much they planned to return for Thanksgiving.

Personal stories within the broader narrative underscore the depth of care. For Dad, a 95-year-old naval officer and former university president, the Lodge became a place where he could live out his later years with comfort and dignity. After touring the facility and meeting the staff, he agreed to move in and lived there without regrets. The staff's compassion was palpable during his final days; a staff aide is remembered kneeling at his bedside, tears in her eyes, a testament to the humanity and dedication of the team. While privacy concerns prevent sharing the image, the memory of that moment highlights the emotional support woven through the Lodge's care.

Mom's experience is equally compelling. At 95, she transitioned into memory care, with short-term memory anchored in the present. The Lodge's memory care unit on the second floor is described as secure and supportive, with staff providing uplifting, loving attention that makes each moment meaningful. The reviewer notes that, in a year of daily presence, dozens of staff members have delivered consistent care across departments, with one exception - a staff member who was weeded out - indicating a commitment to maintaining high standards and accountability. This level of care has made a tangible difference for the family as they navigate difficult days with grace and reassurance.

Beyond individual stories, the Lodge earns high praise for its overall culture, professionalism, and communications. Paul Peck's tours are singled out for his knowledge, attentiveness, and responsiveness; his presence is described as a strong asset to the company. Other staff, including the general manager Mark, are commended for their ongoing support and willingness to answer questions. The community itself is celebrated as brand-new, gorgeous, and well-run, with outstanding food and engaging activities that help residents feel proud to invite family members over. The sense of partnership between staff and families is repeatedly highlighted as a defining strength, reinforcing the feeling that this is more than a facility - it is a community built from the ground up around compassionate care.

One line from the final impressions captures the sentiment of many: this is a place you want for your loved ones. The reviews collectively emphasize a blend of practical care - insurance coordination, transportation, and multi-levels of service - with heart-led, attentive staff who treat residents with dignity and respect. The Lodge at Piner Road emerges not just as a place to live, but as a supportive, hopeful environment where families can feel confident in the choices they make during challenging times. While a single note about people blocking the entrance offers a reminder that no place is perfect, the overwhelming testimony remains that The Lodge provides exceptional care, meaningful daily life, and a sense of peace for families navigating memory care together.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Platinum Residential Care Home in Santa Rosa, CA is a board and care home that offers exceptional care services in a comfortable and homely environment. Our fully furnished facility provides a warm and inviting atmosphere for our residents to feel at ease.

We understand the importance of maintaining an active and social lifestyle, which is why we offer a range of amenities and activities to enhance our residents' quality of life. Our dining room serves delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's unique needs are met.

At Platinum Residential Care Home, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Medication management is provided to ensure proper administration and adherence to prescribed treatments.

Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures that our residents have easy access to various amenities and services within close proximity.

We strive to create an engaging environment where our residents can participate in scheduled daily activities tailored to their interests. From social gatherings to fitness classes, there is always something exciting happening at Platinum Residential Care Home.

If you or your loved one are looking for a caring community that prioritizes comfort, assistance with daily tasks, and engaging activities, look no further than Platinum Residential Care Home in Santa Rosa, CA. Contact us today to schedule a tour or inquire about availability.

Nearby Places of Interest

This area of Santa Rosa, California, is conveniently located near several healthcare options, including Sutter Medical Foundation North Bay and Sutter Santa Rosa Regional Hospital. There are also pharmacies such as Walgreens and Kaiser Pharmacy East within close proximity. In terms of dining options, there are popular chain restaurants like McDonald's and In-N-Out Burger nearby, as well as upscale establishments like John Ash & Co. For leisure activities, residents can visit theaters like Roxy Stadium 14 or enjoy a stroll in parks such as A Place To Play. Transportation is easily accessible with the Santa Rosa - SMART Station and Charles M. Schulz - Sonoma County Airport both within a short distance. Overall, this neighborhood offers a mix of medical facilities, dining choices, entertainment options, and convenient transportation for seniors looking to settle in the area.

Physicians

  • Sutter Medical Foundation North Bay (0.6 miles)
  • Peter B. Brett, MD (0.6 miles)
  • Steven L. Wolf, MD (0.6 miles)
  • Helena A. Longin, MD (0.6 miles)
  • Demara N Hale, MD (0.6 miles)
  • Robert An-Kuo Lee, MD (0.6 miles)
  • Elizabeth A. Peralta, M.D., FACS (0.6 miles)

Restaurants

  • McDonald's (0.9 miles)
  • John Ash & Co. (1 miles)
  • Super Chavez Market (2 miles)
  • BJ's Restaurant & Brewhouse (2 miles)
  • Jack In The Box (2 miles)
  • In-N-Out Burger (2.1 miles)
  • Kendall-Jackson Wine Estate & Gardens (2.1 miles)

Hospitals

  • Sutter Santa Rosa Regional Hospital (0.9 miles)
  • Kaiser Foundation Health Plan (1.6 miles)
  • Kaiser Foundation Hospital (2.4 miles)
  • MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (3.6 miles)

Cafes

  • Starbucks (0.9 miles)
  • Taylor Lane Organic Coffee (2 miles)
  • Cafe Des Croissants (2.3 miles)
  • Aroma Roasters Coffee & Tea (3.5 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Kaiser Pharmacy East (1.5 miles)
  • Rayles Pharmacy (2.2 miles)
  • Peace In Medicine (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • Herbal Pharmacy (3.7 miles)
  • Creekside Managed Care Pharmacy (3.7 miles)

Theaters

  • Airport Stadium 12 (2.6 miles)
  • Roxy Stadium 14 (3.7 miles)

Parks

  • A Place To Play (3.1 miles)
  • Old Courthouse Square (3.5 miles)

Transportation

  • Sonoma Jet Center (3.4 miles)
  • Santa Rosa - SMART Station (3.5 miles)
  • Charles M. Schulz - Sonoma County Airport (STS) (3.5 miles)
  • STS Apron (3.5 miles)
  • KaiserAir, Santa Rosa Jet Center (3.5 miles)
  • Santa Rosa Transit Mall (3.6 miles)

Frequently Asked Questions

Where is Platinum Residential Care Home?

Nearby Communities

Related Resources

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