1972 Dennis Lane, Santa Rosa, CA 95403
For more information about senior living options: (844) 490-3973
Finding the right place for a loved one with a brain disorder is never easy, but one family's journey through nine communities culminated in a powerful sense of peace at The Lodge at Piner Road. What began as a search for the best long-term care solution evolved into a clear, confident choice after experiencing the Lodge's blend of comprehensive care, warm atmosphere, and responsive leadership. The family describes the world of assisted living as fairly small, and they feel they found the optimum fit in this community, where careful planning, diverse services, and a welcoming environment come together to support both residents and their families.
Central to their experience is the Lodge's thoughtful leadership and the team that keeps communication open and efficient. Monica, the units director, stood out for responsiveness and clear, proactive communication. She leads a team that includes Activities Director Jessica and staff members Caroline, Tatiayna, and Maggie, all of whom contribute to a culture of attentiveness and collaboration. Abraham is recognized as the go-to person for practical needs, ensuring the facility runs smoothly. Across the board, the family notes a consistent level of care and reliability that reassures loved ones when life feels uncertain.
The Lodge's physical layout and range of services also impressed this family. They describe a two-floor setup that feels both functional and inviting. The lower floor is described as vibrant and welcoming, its atmosphere likened to a ski lodge, with staff readily available to assist. The upper floor houses the Memory Care Unit - secure and on the second level - where privacy and dignity are prioritized for residents whose memories present daily challenges. The Lodge offers multiple levels of care, transportation, and a variety of amenities, including a theatre and a salon, illustrating a holistic approach to daily living. The staff's ability to coordinate with insurance and other resources adds an important practical layer to the emotional and social benefits of living there. The family's experiences extend beyond care to social and celebratory moments, such as bringing Mom to the Lodge's on-site restaurant for Mother's Day, an occasion they enjoyed so much they planned to return for Thanksgiving.
Personal stories within the broader narrative underscore the depth of care. For Dad, a 95-year-old naval officer and former university president, the Lodge became a place where he could live out his later years with comfort and dignity. After touring the facility and meeting the staff, he agreed to move in and lived there without regrets. The staff's compassion was palpable during his final days; a staff aide is remembered kneeling at his bedside, tears in her eyes, a testament to the humanity and dedication of the team. While privacy concerns prevent sharing the image, the memory of that moment highlights the emotional support woven through the Lodge's care.
Mom's experience is equally compelling. At 95, she transitioned into memory care, with short-term memory anchored in the present. The Lodge's memory care unit on the second floor is described as secure and supportive, with staff providing uplifting, loving attention that makes each moment meaningful. The reviewer notes that, in a year of daily presence, dozens of staff members have delivered consistent care across departments, with one exception - a staff member who was weeded out - indicating a commitment to maintaining high standards and accountability. This level of care has made a tangible difference for the family as they navigate difficult days with grace and reassurance.
Beyond individual stories, the Lodge earns high praise for its overall culture, professionalism, and communications. Paul Peck's tours are singled out for his knowledge, attentiveness, and responsiveness; his presence is described as a strong asset to the company. Other staff, including the general manager Mark, are commended for their ongoing support and willingness to answer questions. The community itself is celebrated as brand-new, gorgeous, and well-run, with outstanding food and engaging activities that help residents feel proud to invite family members over. The sense of partnership between staff and families is repeatedly highlighted as a defining strength, reinforcing the feeling that this is more than a facility - it is a community built from the ground up around compassionate care.
One line from the final impressions captures the sentiment of many: this is a place you want for your loved ones. The reviews collectively emphasize a blend of practical care - insurance coordination, transportation, and multi-levels of service - with heart-led, attentive staff who treat residents with dignity and respect. The Lodge at Piner Road emerges not just as a place to live, but as a supportive, hopeful environment where families can feel confident in the choices they make during challenging times. While a single note about people blocking the entrance offers a reminder that no place is perfect, the overwhelming testimony remains that The Lodge provides exceptional care, meaningful daily life, and a sense of peace for families navigating memory care together.
Platinum Residential Care Home in Santa Rosa, CA is a board and care home that offers exceptional care services in a comfortable and homely environment. Our fully furnished facility provides a warm and inviting atmosphere for our residents to feel at ease.
We understand the importance of maintaining an active and social lifestyle, which is why we offer a range of amenities and activities to enhance our residents' quality of life. Our dining room serves delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's unique needs are met.
At Platinum Residential Care Home, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Medication management is provided to ensure proper administration and adherence to prescribed treatments.
Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures that our residents have easy access to various amenities and services within close proximity.
We strive to create an engaging environment where our residents can participate in scheduled daily activities tailored to their interests. From social gatherings to fitness classes, there is always something exciting happening at Platinum Residential Care Home.
If you or your loved one are looking for a caring community that prioritizes comfort, assistance with daily tasks, and engaging activities, look no further than Platinum Residential Care Home in Santa Rosa, CA. Contact us today to schedule a tour or inquire about availability.
This area of Santa Rosa, California, is conveniently located near several healthcare options, including Sutter Medical Foundation North Bay and Sutter Santa Rosa Regional Hospital. There are also pharmacies such as Walgreens and Kaiser Pharmacy East within close proximity. In terms of dining options, there are popular chain restaurants like McDonald's and In-N-Out Burger nearby, as well as upscale establishments like John Ash & Co. For leisure activities, residents can visit theaters like Roxy Stadium 14 or enjoy a stroll in parks such as A Place To Play. Transportation is easily accessible with the Santa Rosa - SMART Station and Charles M. Schulz - Sonoma County Airport both within a short distance. Overall, this neighborhood offers a mix of medical facilities, dining choices, entertainment options, and convenient transportation for seniors looking to settle in the area.
Platinum Residential Care Home is located at 1972 Dennis Lane, Santa Rosa, CA 95403 in Sonoma County, California
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