Home Helpers - San Ramon, CA

Pros

• Reviewers describe Home Helpers as an invaluable, five-star caregiving resource.
• They praise the ability to arrange care quickly, even at the last minute, providing peace of mind about home safety.
• Chris is praised for being empathetic, helpful, and responsive.
• Caregiver Sella is described as helpful and reliable in meals and light home care, with warm, reassuring care.
• Evy is described as a true friend who assists with medications, shopping, cooking, laundry, and light care.
• Lomana is described as feeling like family, with warmth and care that are reassuring.
• Mimi and May are described as treating the elder with kindness and compassion, with competence and trustworthiness.
• The team is described as ethical, professional, responsive, and deeply caring for families, with effective caregiver screening and matching.
• Home Helpers is credited with helping loved ones stay at home and maintain independence.
• The service is recommended by professionals and multiple families.

Cons

• The care at her facility was essentially non existent.
• Beware of Assisted Living; they have no idea how to attend to the needs of elders.

Review

Across San Ramon, Danville, and the surrounding areas, families consistently describe Home Helpers as a dependable lifeline when in-home care is needed. The experiences shared speak to a consistent thread: caregiving that is responsive, compassionate, and capable of stepping in at a moment's notice to help keep loved ones safe at home. The sense of relief and peace of mind that comes from knowing a skilled caregiver is on the job shines through in every story, whether the need is routine support or a sudden medical recovery.

In one case, a caregiver was needed for an 80-plus-year-old wife who was at fall risk and required a walker. Chris proved to be empathetic, extremely helpful, and consistently responsive. The assigned caregiver, Sella, was reliable for meals, light home care, and personal assistance, and her warmth and attentive care offered a steadying, reassuring presence during recovery.

Another family with roots in Danville described the agency as an invaluable resource that never feels pushy. They were guided to identify the specific needs of their loved one and were matched with a caregiver who could fill that role beautifully. The caregiver's influence extended beyond practical care: their mother-in-law later said she felt not only useful and reliable but that they had become friends. Sharing meals, stories, and even small gifts became a meaningful part of daily life under their care.

Many reviewers highlight how Home Helpers goes above and beyond to adapt to changing needs, including coordination with the VA, which significantly reduced stress. People who had previously tried multiple other agencies found Home Helpers to be a superior option - ethical, trustworthy, caring, and professional. The consistent message is that these caregivers and the agency together save families time, worry, and the emotional strain that can accompany elderly care.

Personal stories add a deeply human dimension. One widower recovering from congestive heart failure after long-term COVID hired a caregiver through Home Helpers Home Care of Danville & Walnut Creek. Evy was the perfect fit, helping with medications and doctor-prescribed exercises, grocery shopping, cooking, laundry, and light housework. Beyond tasks, Evy became a true friend and a cornerstone of daily life during a challenging recovery.

Another testimonial centers on Christopher Jo - the caregiver coordinator who could not have been more accommodating. Lomana, the caregiver, felt like part of the family from the moment she walked through the door. This sentiment of belonging and warmth was underscored in a note dated February 13, 2024, reflecting the lasting impact of that relationship. Such personal connections are a hallmark of how the team approaches care.

There are also strong endorsements of stable, ongoing care arrangements. Mimi and May, the overnight caregivers for a 90-something mother, are praised for their kindness, compassion, and reliability, with Chris - the owner - being consistently accessible and involved in the screening and hiring process. The emphasis on finding the right match and maintaining it over time is a recurrent theme that many families cite as a major benefit.

From the perspective of a retired Advanced Practice Nurse, the professionalism of Robert and his team stands out. They cared for a mother with dementia with dignity and respect, advocating for her at the assisted living facility when needed. The reviewer even warns against underestimating the value of expert in-home care compared to some Assisted Living settings, urging others to talk to Robert for patient-focused, compassionate care.

There are moments of urgency that showcase the agency's responsiveness. One family noted an emergency need where Home Helpers responded exceedingly promptly and performed beautifully for the family. In another case, a neck fusion required post-hospital support, and Robert arranged a caregiver - Ariel - through a Zoom introduction, and the match was a perfect fit.

Finally, the enduring sentiment across all these experiences is that Home Helpers caregivers have been a godsend for years. The caregivers are described as skilled, reliable, caring, trustworthy, and flexible, while the management - especially the San Ramon team - consistently demonstrated kindness, responsiveness, and a deep commitment to doing what is best for the families they serve. Taken together, these testimonials present a picture of a caregiving service that genuinely helps families navigate recovery, aging, and daily life with confidence and grace.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.2 miles)

Parks

• San Ramon Central Park (0.2 miles)
• Souyen Park (2.5 miles)
• Diablo Vista Park (2.6 miles)
• Osage Station Park (3.3 miles)
• Emerald Glen Park (5.5 miles)
• Hap Magee Ranch Park (6.4 miles)
• Hap Magee Dog Park (6.4 miles)

Restaurants

• Fieldwork Brewing (0.3 miles)
• McDonald's (1.5 miles)
• In-N-Out Burger (1.7 miles)
• Burma! Burma (4.1 miles)
• In-N-Out Burger (5 miles)
• Chick-Fil-A (5.1 miles)
• Black Bear Diner Pleasanton (5.3 miles)

Cafes

• Joe & The Juice (0.4 miles)
• Philz Coffee (0.4 miles)
• Boba Bliss (2.9 miles)
• Panera Bread (4.1 miles)
• Starbucks (4.8 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)

Physicians

• Luxor Dental Prosthodontics & Implant Surgery (1.7 miles)
• Reproductive Science Center (2.1 miles)
• Golden State Dermatology (5.5 miles)
• Foothill Optometric Group (5.5 miles)
• Andal Kadambi M.D. (5.6 miles)
• Tri-Valley Orthopedic Specialists (5.7 miles)
• Golden Dublin Optometry (5.8 miles)

Theaters

• Century Blackhawk Plaza (3.1 miles)
• Regal Hacienda Crossings Screenx, Imax & RPX (5.6 miles)

Transportation

• West Dublin/Pleasanton BART Station (4.6 miles)
• U-Haul Moving & Storage of Dublin (4.9 miles)
• Dublin/Pleasanton BART Station (5.2 miles)
• Castro Valley BART Station (8.4 miles)

Hospitals

• Valleycare Health Systems (6.3 miles)
• Ucsf Medical Center (6.3 miles)
• Eden Medical Center (8.7 miles)
• Kaiser Permanente Post-Acute Care Center (9.8 miles)

Places of Worship

• Fountain Christian Fellowship (6.7 miles)
• First Baptist Church Of Castro Valley (7.6 miles)
• New Beginnings Church (9.1 miles)