Honor Home Care

Pros

• The caregivers at Honor are prompt, efficient, and do a great job of helping their clients.
• Many people have had positive experiences with Honor's caregivers, who treat their loved ones with respect and dignity.
• The agency is easy to reach and responds promptly to any issues or scheduling changes.
• Honor provides innovative and contemporary caregiving services that are highly recommended for transitioning from inpatient care to independent living.
• The professionals at Honor are thorough, knowledgeable, and make the process of setting up care arrangements simple and stress-free.
• Clients have been delighted with the caring nature of Honor's staff and their dedication to providing the best possible care for their loved ones.
• The caregivers from Honor have been described as angels by many clients, especially those dealing with memory loss or dementia.
• Clients appreciate how quickly Honor was able to provide a caregiver when needed, even on short notice.
• Honor stands out as a top-notch home care agency, with honest and professional staff who only send highly qualified caregivers.
• The convenience of requesting care through Honor's app or website has been greatly appreciated by clients, making it incredibly easy to arrange for care on short notice.

Cons

• The incidents that took place under their care were horrific.
• They thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked.
• We're now having to seek legal action against them.
• Some staff took shortcuts and didn't do their job efficiently.
• It's been an adjustment to have different caregivers on 2 days of the week.
• Honor has only been servicing this area since about February, which may raise concerns about their experience and reliability.
• After several months of putting off a decision, the reviewer wonders why they didn't get in-home care earlier, suggesting potential dissatisfaction with previous agencies they used.
• Previous agencies hired people whose only qualification was that they "have a pulse," indicating poor hiring practices in the industry.
• One of the caregivers did not know how to work the dryer or where certain things were, suggesting inadequate training or communication from Honor's side.
• Despite some positive experiences, there have been issues with certain caregivers not knowing certain things after being shown, indicating a lack of consistency in training or performance management process within Honor's team.

Review

Honor Care is a home care agency based in the San Francisco Bay Area that has received mixed reviews from customers. While some had positive experiences with the caregivers, others encountered multiple issues that left them traumatized and led to seeking legal action against the agency.

One reviewer shared a horrifying incident where a caregiver purposely left the front door unlocked for three hours, leaving a wheelchair-bound elderly person alone in the house. This raised concerns about safety, especially given the high crime rate in the area. Another incident involved a caregiver failing to help when the reviewer's aunt fell onto the floor.

Despite these negative experiences, there were also positive reviews highlighting some caregivers who did an excellent job. These caregivers were prompt, prepared food according to preferences and needs, and even engaged in card games with clients.

However, one minor issue mentioned by a reviewer was inconsistent staffing, particularly with two days of the week having different caregivers. Nevertheless, this adjustment did not significantly affect their father's social interaction and overall experience with Honor Care.

Another customer expressed gratitude for finding Honor Care after their stroke-stricken wife received excellent treatment from compassionate and respectful caregivers. The agency's prompt replacement system ensured continuity of care if a scheduled caregiver was unable to make an appointment.

Some reviewers commended Honor Care's professionalism during the initial meeting and preparation process. They found comfort in knowing that their loved ones would receive quality in-home care from an innovative and contemporary caregiving agency.

The convenience of requesting care on short notice through an online platform was mentioned as another positive aspect of using Honor Care's services. Furthermore, they followed up after visits to ensure customer satisfaction.

In conclusion, while Honor Care has received praise for its professional approach and caring staff, there have been concerning incidents reported by customers that resulted in trauma and legal action against the agency. As with any home care provider, it is crucial for potential clients to thoroughly assess their options and prioritize safety when choosing a provider for their loved ones.

This part of San Mateo, California, offers a bustling urban environment with a variety of amenities nearby. The area is home to several theaters such as AMC Metreon 16 and AMC Kabuki 8, providing opportunities for entertainment and cultural experiences. Additionally, there are numerous parks like Yerba Buena Gardens and Huntington Park where seniors can enjoy outdoor activities and relaxation. Pharmacies such as Walgreens and Grass Roots are conveniently located for medical needs. A diverse selection of restaurants and cafes offer dining options for every taste, including Local Edition, Deli Board, and Sightglass Coffee. With easy access to transportation at the San Francisco Caltrain Station and medical services from facilities like One Medical and Golden Gate OBGYN, this neighborhood provides a vibrant yet practical living environment for seniors looking to immerse themselves in city life.

Theaters

• AMC Metreon 16 (0.1 miles)
• AMC Kabuki 8 (1.6 miles)
• Alamo Square (1.7 miles)
• Alamo Drafthouse New Mission (2 miles)

Parks

• Yerba Buena Gardens (0.2 miles)
• Salesforce Park (0.6 miles)
• Huntington Park (0.8 miles)
• Rincon Park (1 miles)
• Municipal Pier (1.2 miles)
• Washington Square (1.3 miles)
• Pioneer Park (1.4 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (0.4 miles)
• Walgreens (0.8 miles)
• Grass Roots (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)

Restaurants

• Local Edition (0.4 miles)
• Deli Board (0.4 miles)
• Waterbar (1 miles)
• SF Eagle (1 miles)
• Hog Island Oyster Bar (1.1 miles)
• Gott's Roadside (1.1 miles)
• Coqueta (1.2 miles)

Cafes

• Sightglass Coffee (0.5 miles)
• Andytown Coffee Roasters (0.7 miles)
• The Coffee Movement (0.9 miles)
• Four Barrel Coffee (1.5 miles)
• Saint Frank (1.5 miles)
• Sightglass Coffee (1.7 miles)
• Jane The Bakery (1.7 miles)

Transportation

• San Francisco Caltrain Station (0.6 miles)

Physicians

• One Medical (1.2 miles)
• Golden Gate OBGYN (1.6 miles)
• Noe Valley Pediatrics (2.4 miles)