Honor Home Care

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Honor Home Care

400 S El Camino Real, San Mateo, CA 94402

For more information about senior living options: (844) 490-3973

4.4 from 18 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
0
1 stars
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Overall Review

Pros

  • pro The caregivers at Honor are prompt, efficient, and do a great job of helping their clients.
  • pro Many people have had positive experiences with Honor's caregivers, who treat their loved ones with respect and dignity.
  • pro The agency is easy to reach and responds promptly to any issues or scheduling changes.
  • pro Honor provides innovative and contemporary caregiving services that are highly recommended for transitioning from inpatient care to independent living.
  • pro The professionals at Honor are thorough, knowledgeable, and make the process of setting up care arrangements simple and stress-free.
  • pro Clients have been delighted with the caring nature of Honor's staff and their dedication to providing the best possible care for their loved ones.
  • pro The caregivers from Honor have been described as angels by many clients, especially those dealing with memory loss or dementia.
  • pro Clients appreciate how quickly Honor was able to provide a caregiver when needed, even on short notice.
  • pro Honor stands out as a top-notch home care agency, with honest and professional staff who only send highly qualified caregivers.
  • pro The convenience of requesting care through Honor's app or website has been greatly appreciated by clients, making it incredibly easy to arrange for care on short notice.

Cons

  • pro The incidents that took place under their care were horrific.
  • pro They thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked.
  • pro We're now having to seek legal action against them.
  • pro Some staff took shortcuts and didn't do their job efficiently.
  • pro It's been an adjustment to have different caregivers on 2 days of the week.
  • pro Honor has only been servicing this area since about February, which may raise concerns about their experience and reliability.
  • pro After several months of putting off a decision, the reviewer wonders why they didn't get in-home care earlier, suggesting potential dissatisfaction with previous agencies they used.
  • pro Previous agencies hired people whose only qualification was that they "have a pulse," indicating poor hiring practices in the industry.
  • pro One of the caregivers did not know how to work the dryer or where certain things were, suggesting inadequate training or communication from Honor's side.
  • pro Despite some positive experiences, there have been issues with certain caregivers not knowing certain things after being shown, indicating a lack of consistency in training or performance management process within Honor's team.

Review

Honor Care is a home care agency based in the San Francisco Bay Area that has received mixed reviews from customers. While some had positive experiences with the caregivers, others encountered multiple issues that left them traumatized and led to seeking legal action against the agency.

One reviewer shared a horrifying incident where a caregiver purposely left the front door unlocked for three hours, leaving a wheelchair-bound elderly person alone in the house. This raised concerns about safety, especially given the high crime rate in the area. Another incident involved a caregiver failing to help when the reviewer's aunt fell onto the floor.

Despite these negative experiences, there were also positive reviews highlighting some caregivers who did an excellent job. These caregivers were prompt, prepared food according to preferences and needs, and even engaged in card games with clients.

However, one minor issue mentioned by a reviewer was inconsistent staffing, particularly with two days of the week having different caregivers. Nevertheless, this adjustment did not significantly affect their father's social interaction and overall experience with Honor Care.

Another customer expressed gratitude for finding Honor Care after their stroke-stricken wife received excellent treatment from compassionate and respectful caregivers. The agency's prompt replacement system ensured continuity of care if a scheduled caregiver was unable to make an appointment.

Some reviewers commended Honor Care's professionalism during the initial meeting and preparation process. They found comfort in knowing that their loved ones would receive quality in-home care from an innovative and contemporary caregiving agency.

The convenience of requesting care on short notice through an online platform was mentioned as another positive aspect of using Honor Care's services. Furthermore, they followed up after visits to ensure customer satisfaction.

In conclusion, while Honor Care has received praise for its professional approach and caring staff, there have been concerning incidents reported by customers that resulted in trauma and legal action against the agency. As with any home care provider, it is crucial for potential clients to thoroughly assess their options and prioritize safety when choosing a provider for their loved ones.

Features

Transportation

  • Metropolitan Oakland International (11 miles away) Metropolitan Oakland International (11 miles away)
  • San Francisco International (11 miles away) San Francisco International (11 miles away)

Dining

  • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Organic OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.

Description

Honor Home Care in San Mateo, CA is a premier assisted living community that prioritizes the health and well-being of its residents. With a focus on personalized care and an understanding of dietary restrictions, our community caters to individuals with specific dietary needs.

Our dining options are diverse and inclusive, offering gluten-free, low/no sodium, no sugar, organic, and vegan meal choices. Our experienced culinary team ensures that each dish is prepared with utmost care and attention to meet individual preferences and dietary requirements.

Located in a vibrant neighborhood, our community provides easy access to various amenities. With 16 cafes nearby, residents can enjoy a cup of coffee or catch up with friends in cozy settings. For those who love nature, there are 31 parks within close proximity where they can indulge in outdoor activities or take leisurely strolls. In case of any healthcare needs, 25 pharmacies and 3 physicians are conveniently located nearby to provide immediate assistance.

Additionally, our residents have plenty of dining options with 20 restaurants nearby serving a variety of cuisines for those occasions when they wish to dine out or explore new flavors. For transportation needs, there is prompt access to reliable transportation services ensuring easy mobility for our residents whenever required.

At Honor Home Care in San Mateo, CA, we believe in fostering an active lifestyle. With 4 theaters close by, residents can enjoy entertainment options such as movies or live performances without having to travel far.

In our assisted living community, we strive to create an environment that promotes independence while providing the necessary support tailored to each resident’s unique needs. We prioritize their physical and emotional health by offering nutritious meals and ensuring they have various amenities within reach for an active lifestyle throughout their stay at Honor Home Care in San Mateo.

Nearby Places of Interest

This part of San Mateo, California, offers a bustling urban environment with a variety of amenities nearby. The area is home to several theaters such as AMC Metreon 16 and AMC Kabuki 8, providing opportunities for entertainment and cultural experiences. Additionally, there are numerous parks like Yerba Buena Gardens and Huntington Park where seniors can enjoy outdoor activities and relaxation. Pharmacies such as Walgreens and Grass Roots are conveniently located for medical needs. A diverse selection of restaurants and cafes offer dining options for every taste, including Local Edition, Deli Board, and Sightglass Coffee. With easy access to transportation at the San Francisco Caltrain Station and medical services from facilities like One Medical and Golden Gate OBGYN, this neighborhood provides a vibrant yet practical living environment for seniors looking to immerse themselves in city life.

Theaters

  • AMC Metreon 16 (0.1 miles)
  • AMC Kabuki 8 (1.6 miles)
  • Alamo Square (1.7 miles)
  • Alamo Drafthouse New Mission (2 miles)

Parks

  • Yerba Buena Gardens (0.2 miles)
  • Salesforce Park (0.6 miles)
  • Huntington Park (0.8 miles)
  • Rincon Park (1 miles)
  • Municipal Pier (1.2 miles)
  • Washington Square (1.3 miles)
  • Pioneer Park (1.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Walgreens (0.4 miles)
  • Walgreens (0.8 miles)
  • Grass Roots (0.9 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)

Restaurants

  • Local Edition (0.4 miles)
  • Deli Board (0.4 miles)
  • Waterbar (1 miles)
  • SF Eagle (1 miles)
  • Hog Island Oyster Bar (1.1 miles)
  • Gott's Roadside (1.1 miles)
  • Coqueta (1.2 miles)

Cafes

  • Sightglass Coffee (0.5 miles)
  • Andytown Coffee Roasters (0.7 miles)
  • The Coffee Movement (0.9 miles)
  • Four Barrel Coffee (1.5 miles)
  • Saint Frank (1.5 miles)
  • Sightglass Coffee (1.7 miles)
  • Jane The Bakery (1.7 miles)

Transportation

  • San Francisco Caltrain Station (0.6 miles)

Physicians

  • One Medical (1.2 miles)
  • Golden Gate OBGYN (1.6 miles)
  • Noe Valley Pediatrics (2.4 miles)

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