AAll Care In Home Services

Pros

• The AALL Care caregivers that helped Dad were excellent and they all were caring, consistent, and dependable.
• The administrative team are helpful, thoughtful and thorough in helping with schedule changes.
• They were always cheerful and polite whenever they asked them to accommodate Dad's needs.
• Aallcare is really taking extra care of their caregivers.
• The Harmonious team is orchestrating Symphonies of care & service.
• The Generations app is excellent & user-friendly.
• Great time sheets system, weekly payments, and mailed statements.
• AALL CARE has been providing excellent care for my step-father.
• Mary and Christie have been so easy and accommodating with all the arrangements we have needed.
• Debbie is dad's direct caregiver and she has provided excellent care for him.
• She is a skilled professional, personable, and comforting to him.
• These ladies have made a difficult time for dad and the family so much easier.
• The office staff (Kristine and Valerie) work their tails off to get the specific help that is needed at the time it is needed.
• The caregivers are very attentive to the both the patient and the primary caregiver.
• The office staff is friendly and working here has touched my heart.

Cons

• The company is described as horrible, with incompetent caregivers who disregarded basic needs and seemed more interested in eating or being on their phones than doing their jobs.
• They state the company dropped them as clients after issues were raised, instead of fixing the problems.
• The office staff are described as incredibly rude.
• Caregivers are said to have arrived late without notice, and scheduling can be difficult.
• One caregiver allegedly fed a diabetic patient burritos and tacos without consent and lacked diabetes knowledge.
• The company frequently cancels on short notice and struggles to find suitable replacements.
• The VA authorization renewal was dropped, and service was abruptly stopped, leaving the patient without care.

Review

AALL Care In Home Services of North County elicited a wide spectrum of experiences from people who entrusted their loved ones to their care. On the one hand, there are many heartfelt, glowing accounts of compassionate, dependable caregivers and supportive, efficient administration. On the other hand, several reviews describe serious concerns about caregiving competence, communication gaps, and even abrupt termination of service. The overall picture is one of strong praise in some cases and sharp criticism in others, with several reviews sitting somewhere in between.

Several reviews center on truly positive experiences, especially when the care program was able to help a family through a difficult recovery or a challenging health condition. One reviewer recounted caring for a father at home after a broken hip, where the caregivers were described as excellent - caring, consistent, and dependable. The administrative team was praised for being helpful, thoughtful, and thorough, especially during changes to the schedule. This person noted that the staff were cheerful and polite whenever accommodations were needed, and they concluded with a strong recommendation. In another long-running engagement, a family caring for a mother with dementia spoke highly of the staff's kindness and attentiveness. In that review, the caregivers treated the mother well, and the overall experience was characterized as grateful, with the caveat of occasional scheduling hiccups.

Supportive voices also highlighted the management and the overall philosophy of care. Several reviewers praised the management team for making a meaningful difference and for taking care of the caregivers themselves, suggesting a harmonious approach to care. There is specific admiration for programs and tools described as user-friendly, such as the Generations app, and for operational elements like a great time sheets system, weekly payments, and mailed statements. These comments framed AALL Care as a home where compassionate management and compassionate caregivers work in tandem to create quality care experiences.

Within the testimonials, there are particular families who felt an ease and relief thanks to the cooperation and flexibility of certain staff members. Mary, Christie, and Debbie were singled out by one family as consistently easy to work with and highly effective in the arrangements needed for the dad's care. Debbie, described as a skilled professional who was also personable and comforting, helped ease a difficult time for the family. Such endorsements emphasize not only the technical aspects of caregiving but the human connection that families rely on during stressful periods.

In addition to caregiver-specific praise, other comments highlight the importance of reliable office support in delivering continuous care. A review noted that Kristine and Valerie - the office staff - were proactive and dedicated, working hard to secure the exact help required at the right moment. The reviewers emphasized that the collaboration between office staff and caregivers mattered greatly to the patient and the primary caregiver, underscoring how administrative efficiency can directly affect day-to-day well-being at home.

There are also narratives that reflect long-standing trust and a strong sense of satisfaction with the overall service. One reviewer who has been working with AALL Care for 14 years called the company excellent and described a deeply positive experience caring for multiple clients. They spoke warmly of the office staff and affirmed that choosing AALL Care provides the best possible care for loved ones. Another reviewer praised the organization for excellent caregiver performance across hospice support, medication reminders, and dementia care, reinforcing the idea that when the right team is aligned, the quality of care can be outstanding.

However, not all accounts align with the highest praise. A different set of reviews expressed concerns about the care provided. One reviewer labeled the company "horrible," alleging incompetent caregivers who prioritised eating and phone use over duties and who disregarded basic needs. In this account, attempts to address issues with the company were met with being dropped as a client rather than a resolution, culminating in what was described as disgusting behavior and zero customer service. Other comments echoed similar frustrations, including claims of rude office staff and difficulties with scheduling, as well as a more specific complaint about a caregiver who lacked knowledge of diabetes and made inappropriate dietary choices for a diabetic patient.

Another review described a pattern of late arrivals and inconsistent scheduling, noting that staff sometimes called only an hour or two beforehand to say a caregiver had flaked or that another caregiver would be sent if one could be found. A particularly troubling account detailed a failure to obtain VA authorization renewal, which led to a sudden stop in service and left a father without care during the day while a family member was at work. The reviewer explicitly advised against using the company, reflecting the seriousness of that experience.

Taken together, the collection paints a picture of a service that can deliver exceptional, compassionate, and well-coordinated in-home care when circumstances align. Families repeatedly praise the empathy of caregivers, the dedication of office staff, and the practical tools that support seamless care. Yet there are equally strong warnings about lapses in caregiver competence, communication gaps, and abrupt discontinuation of service that left clients without essential support. For families weighing AALL Care In Home Services of North County, the stories suggest a careful, case-by-case approach: wonderful outcomes are possible with reliable caregivers and responsive administration, but concerns about consistency and adherence to medical and scheduling needs warrant thorough vetting and ongoing oversight.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.1 miles)
• Reliant Pharmacy (3.6 miles)

Theaters

• Regal Edwards San Marcos (1.2 miles)
• Cinépolis Vista (5.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (1.4 miles)
• In-N-Out Burger (2 miles)
• McDonald's (2.2 miles)
• Mrs. Taco (2.5 miles)
• Players Sports Bar (2.5 miles)
• Eureka (3 miles)
• San Marcos Community Center (3 miles)

Parks

• San Elijo Hills Park (1.8 miles)
• Montiel Dog Park (2.8 miles)
• Santa Fe Hills Park (2.8 miles)
• Alga Norte Community Park (3.2 miles)
• Woodland Park (4.7 miles)
• Olympus Park (6 miles)

Physicians

• Kaiser San Marcos (2.2 miles)
• Leonid Slavin M.D. (2.2 miles)
• Carolene Grace Madden, MD (2.2 miles)
• Jessica K Laursen M.D. (3 miles)
• Scripps Coastal Medical Center (4.2 miles)
• Skincare Physicians & Surgeons (5.4 miles)
• Matthew M Schultzel, DO (5.6 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (3.3 miles)
• Starbucks (3.8 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.7 miles)
• Starbucks (6.4 miles)

Places of Worship

• Mission Hills Church (3.9 miles)

Transportation

• McClellan-Palomar Airport (CLD) (4.3 miles)
• Vista Transit Center (5.8 miles)

Hospitals

• Palomar Medical Center Escondido (5.1 miles)
• Premiere Surgery Center (6.3 miles)
• Tri-City Medical Center (6.3 miles)
• Tri-City Medical Center Registration (6.4 miles)
• North Coast Surgery Center (6.5 miles)