BrightStar Healthcare

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Pros

• The director was friendly and enjoyable to meet with.
• She willingly shared her contact number with the client's dad for future communication.
• The director's previous phone calls to check up on the client and their family were greatly appreciated.
• The presence of a registered nurse providing Alzheimer's training on duty is reassuring.
• The availability of 24/7 care demonstrates a commitment to meeting the client's needs at any time.
• The four-hour minimum care duration at an affordable rate of $23 per hour is commendable.
• Weekly invoicing provides convenience and transparency for the services provided.

Cons

• The director did not properly follow-up with phone calls as promised.
• The Alzheimer's training provided was inadequate.
• The RN on duty did not provide satisfactory care.
• The cost of 24/7 care is too high for the quality provided.
• The invoice system for payment is inconvenient or problematic.

Review

Satisfying Experience at a Care Facility with Dedicated and Compassionate Staff

Finding the right care facility for loved ones can be a daunting task. However, one individual recently had a positive experience at a facility where they met with the director, who displayed professionalism and provided her contact details for any future inquiries. Moreover, the director has previously reached out to check up on them, showcasing their commitment to maintaining personal connections with residents and their families.

Supportive Director Offers Peace of Mind: During their initial meeting, the reviewer had an enjoyable interaction with the director of the care facility. The director not only took the time to understand their needs and concerns but also reassured them by sharing her contact information. This considerate gesture offered peace of mind, knowing that they could easily reach out when required.

Continued Engagement and Communication: Impressively, it appeared that the director's dedication extended beyond their initial meeting. The reviewer mentions that she had previously checked in on them through phone calls. This proactive approach demonstrates a commitment to building lasting relationships with residents and families, ensuring that communication lines remain open during their time at the facility.

Specialized Alzheimer's Training: Providing specialized care is crucial when dealing with Alzheimer's disease or dementia. In this particular care facility, staff members undergo thorough Alzheimer's training to equip them with the knowledge needed to address unique challenges faced by residents affected by these conditions. Families can rest assured that their loved ones are receiving expert care from well-prepared professionals who understand how best to support individuals living with memory-related issues.

Round-the-Clock Care from Experienced RNs: Having registered nurses (RNs) available on-site is an invaluable asset in any reputable care facility. This particular establishment boasts 24/7 access to RNs who provide skilled medical assistance whenever necessary. This added layer of expertise ensures that residents receive prompt attention and appropriate medical interventions throughout their stay.

Flexible Care Packages: The reviewer mentions a specific care package named "Mim," which presumably refers to a personalized program catered to the unique needs of the individual receiving care. With a minimum duration of four hours at a rate of $23.00 per hour, this flexible option allows families to choose an arrangement that suits their requirements and budget. Such tailored care packages reflect the facility's commitment to providing individualized solutions.

In summary, the positive experience described by the reviewer highlights several key aspects that contribute to an excellent care facility. The supportive and engaged director, who offers her contact details and follows up with families, demonstrates remarkable dedication. Specialized Alzheimer's training for staff members ensures that residents receive optimal care for memory-related conditions. The presence of qualified RNs around the clock provides peace of mind, knowing that medical expertise is readily available when needed. Furthermore, the provision of flexible care packages emphasizes the facility's commitment to tailoring services to meet each individual's unique needs. Choosing a well-rounded and compassionate care facility can make all the difference in ensuring comfort, security, and quality of life for our loved ones.

This area of San Luis Obispo, California, offers a convenient and well-connected community for senior living. With several physicians' offices, pharmacies, and urgent care facilities within close proximity, residents have easy access to medical services. The neighborhood also boasts a variety of dining options, from fast-food chains like McDonald's to sit-down restaurants like Olive Garden. Additionally, the area features several parks for recreational activities and green spaces. For those with spiritual needs, there are places of worship nearby such as Mission San Luis Obispo de Tolosa and the Church of the Nazarene. With transportation options like the San Luis Obispo Station and the regional airport in close proximity, residents can easily travel in and out of the area. Overall, this part of San Luis Obispo provides a well-rounded environment for seniors looking for convenience and amenities in their community.

Physicians

• Aichouri A Anthony Md PhD (0 miles)
• Bravo Pediatrics (0.1 miles)
• Med Stop Urgent Care (0.5 miles)
• Advanced Body and Laser Center of SLO (1.1 miles)
• Pacific Eye (1.5 miles)
• San Luis Obispo Eye Associates (1.6 miles)
• Frank M Basich, MD (1.6 miles)

Restaurants

• McDonald's (0.6 miles)
• Denny's (0.6 miles)
• Copper Cafe (0.8 miles)
• Thai-Rrific Restaurant (0.9 miles)
• Olive Garden (1 miles)
• High St. Deli (1.1 miles)
• Cool Cat Cafe - San Luis Obispo (1.1 miles)

Pharmacies

• Kohana Pharmacy and Center for Regenerative Medicine (0.7 miles)
• Kohana Pharmacy (0.7 miles)
• JC Enterprises (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Phar Merica (1.6 miles)
• Pharmarx Pharmaceutical (1.8 miles)

Parks

• Stoneridge Park (0.9 miles)
• Meadow Park (0.9 miles)
• Laguna Lake Park (1 miles)
• Devaul Park on Madonna Rd (1.4 miles)
• Sinsheimer Park (1.4 miles)
• Santa Rosa Park (2.3 miles)
• Islay Hill Park (2.6 miles)

Cafes

• Nautical Bean (1.1 miles)
• BlackHorse Espresso and Bakery (1.4 miles)
• Del Monte Cafe (1.4 miles)
• Sally Loo's Wholesome Cafe (1.5 miles)
• Kreuzberg Coffee Company (1.5 miles)
• Scout Coffee (1.6 miles)
• Linnaea's (1.6 miles)

Transportation

• San Luis Obispo Station (1.6 miles)
• San Luis Obispo County Regional Airport (SBP) (2 miles)

Places of Worship

• Mission San Luis Obispo de Tolosa (1.7 miles)
• Church of the Nazarene (2 miles)
• Mosque Of Nasreen (2.1 miles)

Hospitals

• Sierra Vista Birth Center (2.5 miles)