Perpetual Help Care Home

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Perpetual Help Care Home

1888 Arroyo de Platina, San Jose, CA 95116

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living Board and Care Home Memory Care Respite Care

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    Overall Review of Perpetual Help Care Home

    Cons

    • pro They consider it the worst home health based on their experience.
    • pro They say the nursing staff are subpar and rush through tasks to move on rather than provide quality care.
    • pro They report the office is slow to respond.
    • pro They do not recommend the service and advise staying away.

    Review

    From the outset, the experience with this home health service is cast in the harsh light of a top-tier warning. The account describes a setting where quality care seems to take a back seat to speed and convenience, leaving patients and their families feeling underserved and frustrated. The overall impression is that this provider operates without the level of attentiveness and dedication that a patient relying on in-home health care would rightfully expect.

    Central to the criticism is the performance of the nursing staff. According to the reviewer, staffing efforts are subpar, with nurses who are more interested in wrapping up a visit than in delivering thorough, attentive care. The description paints a picture of nurses who hurry through appointments, seemingly eager to finish the moment they arrive rather than invest the time necessary to address each patient's needs. This pattern of rushing is framed as a deliberate choice rather than an unfortunate anomaly, suggesting a deeper issue with the level of commitment to patient welfare.

    The consequences of this approach to care are implied rather than described in clinical terms, but the reviewer makes it clear that the care received falls short of what is required. When caregivers rush visits, important aspects of treatment - proper assessments, careful monitoring, and responsive adjustment to a patient's changing condition - are at risk of being neglected. The overall quality of care, from the patient's perspective, feels compromised, with the implication that the standard of service delivered is not up to acceptable or expected levels.

    Compounding the problem is a separate but equally important complaint about the provider's administrative side. The office, in the reviewer's experience, is very slow to respond. Delays in communication, scheduling, and problem resolution create a frustrating feedback loop: patients and families wait for answers and updates, while important health needs remain unaddressed. The perceived inefficiency of administrative operations reinforces the sense that the entire system is misaligned with patient-centered care.

    Taken together, these factors - the hurried, seemingly disengaged nursing staff alongside lagging administrative responsiveness - create a perception of a pattern rather than an isolated incident. The reviewer describes a system that fails to meet expectations for reliable care and timely communication. There is a strong sense of disappointment and mistrust, rooted in the belief that patients deserve better and that such experiences could be avoided with a different approach to staffing, training, and customer service.

    The final verdict is unequivocal: this provider is not recommended, and potential clients are advised to stay away. The recommendation is grounded in the belief that the combination of subpar clinical care and slow office responses makes it difficult to trust that a patient's health and well-being would be adequately protected in this setup. The warning is delivered with a clear emphasis on seeking alternatives that prioritize consistent, high-quality care and dependable communication.

    For readers weighing options in home health services, this perspective underscores an essential takeaway: the quality of nursing care and the responsiveness of the office are not merely administrative concerns but core components of patient safety and satisfaction. When caregivers rush through visits and the office lags in communication, the entire experience can feel unreliable and ultimately unacceptable. This viewpoint serves as a cautionary tale about what to look for and what questions to ask when assessing a home health provider's suitability for ongoing, in-home care.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

    Transportation

    • San Jose International (4 miles away) San Jose International (4 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Perpetual Help Care Home in San Jose, CA is a warm and inviting assisted living community that offers a range of care services to meet the unique needs of each resident. Our dedicated team of caregivers provides compassionate support, ensuring residents feel comfortable and well-cared for.

    Our community offers different types of care, including board and care home, memory care, and respite care. Whether individuals require assistance with daily activities or specialized memory care programming, our staff is here to provide personalized support.

    Residents at Perpetual Help Care Home can enjoy a variety of amenities to enhance their comfort and well-being. Our fully furnished accommodations create a cozy atmosphere, while the dining room serves delicious meals that cater to special dietary restrictions. Housekeeping services ensure that living spaces are always clean and tidy.

    To encourage an active lifestyle, our community offers scheduled daily activities that cater to various interests. Residents can also explore the outdoor space and garden area for some fresh air and relaxation. For those who enjoy reading, we have a small library available. Additionally, telephone services are provided to keep residents connected with their loved ones.

    At Perpetual Help Care Home, we prioritize the health and well-being of our residents. Our professional caregivers offer assistance with bathing, dressing, transfers, medication management, as well as diabetes diet management. We also provide a mental wellness program and support individuals with mild cognitive impairment.

    Conveniently located in San Jose, our community boasts proximity to numerous amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they need for a fulfilling lifestyle.

    Come experience the welcoming environment and exceptional care at Perpetual Help Care Home in San Jose. We are committed to providing a safe and nurturing home for seniors in need of assistance while promoting independence and quality of life.

    Nearby Places of Interest

    Physicians

    • Regional Medical Center (0.3 miles)
    • San Jose Medical Center (1.6 miles)
    • Golden Hills Optometry (3.7 miles)
    • South Bay Allergy and Asthma Group (5.2 miles)
    • Santa Clara Valley Speciality Center (5.3 miles)
    • Shen Medicine Pediatrics and Associates (6.1 miles)
    • Obstetrix Medical Group (6.3 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.5 miles)
    • Elemental Wellness (1.5 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (1.9 miles)

    Hospitals

    • Carbon Health (1.5 miles)
    • Valley Medical Center Clinic (3.7 miles)
    • O'Connor Hospital (5.1 miles)
    • Valley Health Center Bascom (5.3 miles)

    Parks

    • Penitencia Creek Park (1.8 miles)
    • Townsend Park (2.2 miles)
    • Cataldi Park (3.1 miles)
    • AT Dog Park (4.4 miles)
    • San Jose Municipal Rose Garden (4.4 miles)
    • Murphy Park (4.8 miles)
    • Ramblewood Park (5 miles)

    Restaurants

    • Duc Huong Gio CHA Sandwiches (1.9 miles)
    • Flames Eatery & Bar (2.4 miles)
    • Jack's Bar & Lounge (2.4 miles)
    • Mosaic (2.6 miles)
    • Haberdasher (2.7 miles)
    • Jollibee (3 miles)
    • BJ's Restaurant & Brewhouse (3.1 miles)

    Cafes

    • Roy's Station Coffee & Tea (2.4 miles)
    • Nirvana Soul (2.7 miles)
    • Starbucks (3.4 miles)
    • Starbucks (4.2 miles)
    • Starbucks (6.3 miles)
    • Philz Coffee (6.5 miles)

    Transportation

    • San Jose Diridon Station (3.3 miles)
    • Milpitas BART Station (4 miles)
    • Norman Y. Mineta San Jose International Airport (SJC) (4.1 miles)
    • The Club at SJC (4.1 miles)
    • Terminal A (4.3 miles)
    • Santa Clara Caltrain Station (4.6 miles)
    • Santa Clara Transit Center (4.6 miles)

    Places of Worship

    • Calvary United Methodist Church (4 miles)

    Theaters

    • Century 20 Great Mall and XD (4.8 miles)
    • Pruneyard Cinemas (6.6 miles)

    Frequently Asked Questions

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    Nearby Communities

    Related Resources

    • in home dementia care costsEstimating the Expenses of At-Home Dementia Care: A Detailed Exploration

      At-home dementia care expenses vary widely based on care levels, location, and caregiver expertise, with monthly costs for home health aides exceeding $4,500 and specialized care potentially surpassing $100,000 annually. While families favor in-home care for its comfort and personalized attention, they must consider financial planning and the challenges of caregiver fatigue.

    • end stage dementiaComprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care

      The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.

    • list of drugs linked to dementiaMedications Associated with Dementia Risk: A Comprehensive Overview

      The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.


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